Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

01/20/2026 Customs Knowledge
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Air Cargo Export Procedures Guide

Air Cargo Export Procedures Guide

This article outlines key air cargo shipping steps: shipper consignment, space booking, customs clearance, and AWB completion, emphasizing seamless communication and coordination. It specifies required documents, precautions, and consolidation procedures to ensure efficient exports.

07/11/2025 Logistics Encyclopedia
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Strengthening International Air Freight Security Management: Effective Measures Are Urgently Needed

Strengthening International Air Freight Security Management: Effective Measures Are Urgently Needed

To enhance safety management in the field of international air transport, the cargo industry has signed a Commitment Letter for International Air Transport Security. This document emphasizes the primary responsibility of enterprises in safety production, clarifies the roles of leaders and departments, and highlights the importance of strengthening employee qualifications and safety education. The goal is to implement various measures to ensure the safe and smooth transportation of goods.

07/21/2025 Logistics
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