Global Port Quality Awards Elevate Trade Standards

Global Port Quality Awards Elevate Trade Standards

The Quest for Quality Awards, recognizing port excellence, has significantly upgraded its port selection criteria. The new assessment system focuses on five core dimensions: ease of doing business, value, ocean network, intermodal network, and equipment & operations. This aims to provide a more comprehensive and objective measure of service quality at U.S. ports, offering valuable insights for shippers. The updated criteria are designed to better reflect the multifaceted aspects of port performance and provide a more accurate gauge of overall quality.

01/20/2026 Port Encyclopedia
Read More
Logistics Industry Honors Top Performers at Quest for Quality Awards

Logistics Industry Honors Top Performers at Quest for Quality Awards

Logistics Management Magazine has released the results of its 29th Annual Quest for Quality Awards, recognizing 127 companies for outstanding service. This award is a key benchmark for customer satisfaction in the logistics industry. Readers rate carriers, 3PLs, and ports on service quality, considering critical aspects such as on-time delivery, value, information technology, and customer service. The awards ultimately identify top performers in each category, showcasing those excelling in meeting and exceeding customer expectations within the logistics sector.

01/20/2026 Logistics Industry Insights
Read More
Superior Service Drives Port Success Amid Shipping Volatility

Superior Service Drives Port Success Amid Shipping Volatility

The global shipping industry is experiencing positive shifts after canal expansions and West Coast port labor disputes. East Coast ports are successfully accommodating larger vessels, while West Coast ports are seeing record cargo volumes. In this uncertain environment, service excellence is crucial for port success, encompassing efficient operations, reliable transportation networks, adaptability, customer focus, and continuous innovation. The success of the Port of Jacksonville exemplifies this. Prioritizing these elements allows ports to thrive and maintain a competitive edge in the evolving shipping landscape.

01/20/2026 Port Encyclopedia
Read More
Logistics Industry Honors Excellence in Annual Quest for Quality Awards

Logistics Industry Honors Excellence in Annual Quest for Quality Awards

The 40th Annual Quest for Quality Awards by Logistics Management magazine recognized 142 companies for outstanding service. Based on customer evaluations, the awards cover various sectors including transportation, 3PL, and ports. Key performance indicators assessed include on-time delivery, value, and information technology. This award aims to encourage excellence within the logistics industry and foster a collaborative and mutually beneficial new era for logistics.

01/20/2026 Logistics Industry Insights
Read More
North American Ports Adopt Smart Tech to Boost Cargo Efficiency

North American Ports Adopt Smart Tech to Boost Cargo Efficiency

North American ports are undergoing a technology-driven service revolution, enhancing efficiency and service levels through digital transformation, optimized processes, and strengthened collaboration. Leading ports like the Port of Virginia excel in areas such as 'ease of doing business,' setting benchmarks for the industry. Facing challenges like infrastructure bottlenecks, labor issues, and cybersecurity risks, ports must proactively adapt and embrace change to achieve sustainable development and better serve global trade. This requires strategic investments and a focus on innovation to remain competitive in the evolving landscape.

01/20/2026 Port Encyclopedia
Read More
USPS Faces Financial Crisis Amid Congressional Gridlock

USPS Faces Financial Crisis Amid Congressional Gridlock

The United States Postal Service (USPS) faces challenges including digital transformation, increased competition, and high operating costs. To survive, USPS has launched a five-year business plan aiming to cut costs and expand its business through internal reforms and legislative support. However, Congressional attitudes and market changes remain key uncertainties for USPS's future development. Whether USPS can successfully transform is crucial not only for its own fate but also for the American economy.

01/21/2026 Logistics
Read More
Logistics Industry Honors Excellence with Quest for Quality Awards

Logistics Industry Honors Excellence with Quest for Quality Awards

The Quest for Quality Awards serve as a benchmark in the logistics industry for measuring customer satisfaction and outstanding service performance. Through a rigorous selection process and comprehensive evaluation criteria, it provides reliable guidance for shippers in choosing high-quality logistics partners and motivates logistics providers to continuously improve service quality. In the future, the awards will focus more on digital transformation and customer experience, leading the development of the logistics industry. The award helps shippers identify top performers and encourages continuous improvement within the logistics sector.

01/26/2026 Logistics Industry Insights
Read More
CEVA Logistics Expands Strategically Amid Economic Challenges

CEVA Logistics Expands Strategically Amid Economic Challenges

CEVA Logistics reported a 5.1% revenue increase in Q3, driven primarily by ocean freight and automotive logistics. The company is improving profitability through strategic adjustments, including cost reduction, efficiency enhancement, and operational optimization. While Southern Europe faces challenges, the Asia Pacific market demonstrates strong performance. CEVA Logistics closely monitors market trends and potential risks, continuously innovating and striving for excellence.

01/28/2026 Logistics
Read More
Logistics Firms Honored for Customerdriven Excellence

Logistics Firms Honored for Customerdriven Excellence

This article interprets the "Quest for Quality" awards in logistics, analyzing its selection mechanism and significance. It reveals trends in service quality improvement and offers advice to shippers on choosing logistics partners. The awards serve as a benchmark for excellence, evaluating providers based on factors like on-time performance, value, and customer service. Understanding the criteria and results of these awards can help shippers make informed decisions and identify logistics providers committed to delivering superior service and meeting customer expectations.

01/28/2026 Logistics Industry Insights
Read More
Baycurrent Consulting Guides Airlines on Datadriven Retail Shift

Baycurrent Consulting Guides Airlines on Datadriven Retail Shift

Baycurrent Consulting is a Japanese consulting firm specializing in empowering airlines through digital transformation and AI technologies, enhancing operational efficiency and customer experience. Their end-to-end support covers strategy, operations, and IT, with significant expertise in aviation retail and cargo digitalization. They help airlines achieve a data-driven future for their aviation business.

01/27/2026 Airlines
Read More