Ozon Enhances Seller Support for Russian Ecommerce Market

Ozon Enhances Seller Support for Russian Ecommerce Market

How can Ozon sellers efficiently contact customer support? This article details the steps and practical tips for Ozon sellers to connect with Russian-speaking customer service through chat rooms and menu feedback. It helps sellers overcome language barriers, solve operational problems, and enhance their competitiveness in the Russian e-commerce market. Learn how to navigate Ozon's support system and get the assistance you need to succeed in Russia.

02/12/2026 Logistics Encyclopedia
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Switzerland WCO Boost Ukraine Trade Efficiency

Switzerland WCO Boost Ukraine Trade Efficiency

Switzerland, in collaboration with the World Customs Organization (WCO), has launched the Global Trade Facilitation Programme (GTFP) to enhance the efficiency of Ukrainian Customs and improve the business environment. Based on the WTO's Trade Facilitation Agreement and the WCO's Revised Kyoto Convention, the project provides technical assistance, capacity building, and resource support to help Ukraine achieve trade facilitation. This initiative aims to reduce costs for businesses, enhance competitiveness, promote foreign investment, and ultimately benefit consumers.

01/05/2026 Customs Knowledge
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Ethiopia Modernizes Customs Tariffs to Meet Global Norms

Ethiopia Modernizes Customs Tariffs to Meet Global Norms

Ethiopia is accelerating the modernization of its tariff classification system to align with international standards, aiming to facilitate trade and promote economic growth. With support from the EU-WCO Africa HS Project, the Ethiopian Customs Commission is working to streamline processes, improve efficiency, and strengthen capacity building to adapt to the evolving global trade environment. This initiative seeks to simplify customs procedures, reduce trade barriers, and enhance Ethiopia's competitiveness in the international market.

01/05/2026 Customs Knowledge
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WCO Releases New Ecommerce Crossborder Trade Rules

WCO Releases New Ecommerce Crossborder Trade Rules

The World Customs Organization (WCO) E-Commerce Package provides a guiding framework for customs administrations in managing cross-border e-commerce, with the core being the Framework of Standards on Cross-Border E-Commerce. It covers trade facilitation, security, revenue collection, and consumer protection. The WCO urges countries to implement the package in phases based on their national circumstances and provides support to promote secure, efficient, sustainable, and inclusive cross-border e-commerce development.

12/30/2025 Customs Knowledge
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Wcos COPES Initiative Strengthens Customs Against Wildlife Trafficking

Wcos COPES Initiative Strengthens Customs Against Wildlife Trafficking

The WCO's COPES project aims to enhance customs' capacity to combat illegal wildlife trade. A workshop in Togo focused on evidence collection, case management, and international cooperation. INAMA provided financial support. The training sought to improve the effectiveness of customs officials in identifying, investigating, and prosecuting wildlife trafficking offenses. Emphasis was placed on collaborative efforts between national agencies and international partners to disrupt transnational criminal networks involved in the illegal trade of endangered species.

01/05/2026 Customs Knowledge
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Cambodia Strengthens Anticounterfeit Efforts with WCO Backing

Cambodia Strengthens Anticounterfeit Efforts with WCO Backing

The WCO is assisting Cambodian Customs in combating counterfeit and pirated goods, enhancing its border enforcement capabilities for intellectual property rights, and protecting consumer rights and public health and safety. This collaboration aims to strengthen Cambodia's ability to prevent the entry of illicit goods, safeguarding legitimate businesses and ensuring the well-being of its citizens. The WCO's support includes training, technical assistance, and the sharing of best practices in customs enforcement and intellectual property protection.

01/05/2026 Customs Knowledge
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Guinea Boosts Trade Efficiency with Stakeholder Partnerships

Guinea Boosts Trade Efficiency with Stakeholder Partnerships

With support from the Swedish-funded WACAM project, Guinea, in collaboration with the World Customs Organization (WCO) and the World Bank, has strengthened communication among stakeholders in trade facilitation. Through training initiatives and the establishment of a port advisory committee in Conakry, the aim is to improve customs efficiency and promote collaboration among all parties. This effort seeks to enhance the implementation of the Trade Facilitation Agreement (TFA) and foster Guinea's international trade development.

01/07/2026 Customs Knowledge
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Ivory Coast Enhances Customs Training for Advanced Ruling System

Ivory Coast Enhances Customs Training for Advanced Ruling System

Côte d'Ivoire is actively enhancing its customs classification skills in preparation for implementing an advance rulings system, aligning with the WTO's Trade Facilitation Agreement. With support from the EU and Germany, Côte d'Ivoire held a customs classification workshop aimed at developing expertise, improving trade facilitation, and contributing to global trade. The advance rulings system, a key mechanism, will enhance trade predictability, reduce costs, promote compliance, and facilitate Côte d'Ivoire's integration into the global trading system.

01/26/2026 Customs Knowledge
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Zambia Zimbabwe Enhance Trade Via Customs Data Link

Zambia Zimbabwe Enhance Trade Via Customs Data Link

Zambia and Zimbabwe are collaborating to promote customs data interconnectivity, aiming to improve cross-border trade efficiency, reduce costs, and enhance security. With technical support from the World Customs Organization, the two countries are unifying data standards, establishing information packages, and refining legal frameworks. This lays a solid foundation for future cooperation and provides valuable experience for other African nations. This initiative heralds a future of more efficient and convenient cross-border trade.

01/26/2026 Customs Knowledge
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Cape Verdes Trade Facilitation Model Gains Global Praise

Cape Verdes Trade Facilitation Model Gains Global Praise

Cabo Verde, with the support of the World Customs Organization (WCO), has significantly improved its trade facilitation by effectively implementing the World Trade Organization (WTO) Trade Facilitation Agreement (TFA) measures through effective stakeholder engagement. A Time Release Study (TRS) played a crucial role. The innovative practices of Cabo Verde Customs in stakeholder engagement are worthy of emulation. The country's success highlights the importance of collaboration and strategic implementation for achieving trade efficiency and economic growth.

02/02/2026 Customs Knowledge
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