WCO Digital Tools Boost Global Trade Efficiency

WCO Digital Tools Boost Global Trade Efficiency

The World Customs Organization (WCO) is building an efficient, transparent, and interconnected global trade ecosystem through a range of digital tools. WCO tools, the online bookstore, the Customs Enforcement Network (CEN), and the online learning platform play key roles in standardizing information, knowledge acquisition, combating smuggling, and enhancing skills, respectively. These initiatives collectively promote global trade facilitation and security, contributing to a more seamless and secure international trade environment. The WCO's digital efforts aim to modernize customs procedures and improve cross-border collaboration.

02/05/2026 Customs Knowledge
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Seychelles Customs Adopts Digital Training Modernization

Seychelles Customs Adopts Digital Training Modernization

With the support of the World Customs Organization (WCO), Seychelles Customs successfully developed and implemented a customized digital training strategy. By introducing blended learning models and e-learning platforms, the professional skills of customs officers and their ability to address modern customs challenges have been effectively enhanced, injecting strong momentum into customs modernization. This case provides valuable lessons for other developing countries, showcasing a practical approach to leveraging digital tools for capacity building and improving customs operations.

12/30/2025 Customs Knowledge
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WCO Belgian Customs Academy Boost African Customs Training

WCO Belgian Customs Academy Boost African Customs Training

The World Customs Organization (WCO) and the Belgian Customs Academy (BCS) have deepened their collaboration to provide enhanced training for customs officials from French-speaking African countries. The training covers the WCO's latest tools and issues. This initiative aims to improve customs management capabilities in Africa, promote regional trade development, and serve as a model for global customs capacity building. The partnership underscores the commitment to strengthening customs administrations and fostering a more efficient and secure global trade environment.

01/22/2026 Customs Knowledge
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WCO Belgian Customs Academy Boost African Customs Training

WCO Belgian Customs Academy Boost African Customs Training

WCO, in collaboration with the Belgian Customs Academy, provides training to African customs officials to enhance their capabilities. Recently, officials visited the WCO headquarters to deepen cooperation, focusing on areas such as digital transformation. This partnership aims to strengthen customs administration in Africa and facilitate trade by building a skilled workforce and promoting modern practices. The collaboration underscores the WCO's commitment to supporting Africa's development through effective customs management and capacity building initiatives.

01/05/2026 Customs Knowledge
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Madagascar Customs Boosts Trade with Talent Development

Madagascar Customs Boosts Trade with Talent Development

With the support of the World Customs Organization, Madagascar Customs is implementing a competency-based human resource management system to improve the quality of customs personnel and promote trade facilitation and economic development. By building tools such as job catalogs and competency frameworks, and formulating change management plans, Madagascar Customs is moving towards the goal of building a high-performance organization. The initiative focuses on modernizing customs operations through talent development and streamlined processes to enhance trade efficiency.

12/30/2025 Customs Knowledge
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WCO Trains African Customs on Gender Equality for Better Teams

WCO Trains African Customs on Gender Equality for Better Teams

The World Customs Organization (WCO), through the Finnish ESA Project II, held a workshop in Africa to enhance the skills of customs administrations in gender equality. The workshop focused on the application of WCO tools, promoted regional cooperation, and conducted an assessment of Mauritius Customs. The aim is to build more inclusive and diverse customs teams, improve operational efficiency, and enhance service quality. This initiative contributes to creating a more equitable and effective customs environment across the region.

01/30/2026 Customs Knowledge
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Senegal Customs Adopts HR Modernization Under West Africa Project

Senegal Customs Adopts HR Modernization Under West Africa Project

Funded by the Swedish government, the World Customs Organization (WCO) supported the modernization of human resources management in Senegalese Customs through the West Africa Customs Administration Modernization Project. The project focused on building a competency-based human resources management system. Key tools such as job classifications, competency models, and job descriptions were developed to improve Senegalese Customs' management efficiency and international competitiveness. The initiative aims to strengthen the customs administration's capacity and contribute to regional economic development.

02/03/2026 Customs Knowledge
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WCO Aids Bosnia in Ecommerce Customs Reform

WCO Aids Bosnia in Ecommerce Customs Reform

The World Customs Organization (WCO) held a cross-border e-commerce workshop in Bosnia and Herzegovina (BiH) to enhance BiH Customs' awareness of WCO tools and initiatives, promoting the security and facilitation of cross-border e-commerce. The workshop highlighted the WCO Framework of Standards on Cross-Border E-Commerce and the Immediate Release Guidelines, and discussed topics such as intellectual property rights protection. BiH Customs officials stated that the workshop deepened their understanding of WCO tools and will contribute to the implementation of the E-Commerce Framework of Standards (FoS).

12/30/2025 Customs Knowledge
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WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

01/05/2026 Customs Knowledge
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WCO Boosts Trade Facilitation Efforts in Latin America

WCO Boosts Trade Facilitation Efforts in Latin America

The WCO Deputy Secretary General attended the ALACAT International Congress, highlighting customs' crucial role in promoting economic competitiveness and implementing the WTO Trade Facilitation Agreement. The WCO showcased relevant tools and measures, emphasizing the importance of customs-business cooperation. During the event, the WCO also strengthened collaboration with Spanish Customs and the Catalan private sector, aiming to build a more efficient and transparent customs system and promote global trade facilitation.

02/02/2026 Customs Knowledge
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