WCO Program Boosts Botswana Customs Tax Reform Efforts

WCO Program Boosts Botswana Customs Tax Reform Efforts

The WCO conducted a leadership workshop in Botswana to enhance the capabilities of Botswana Unified Revenue Service (BURS) managers and promote tax reform. This initiative, funded by Finland, highlights the crucial role of leadership in driving customs modernization and organizational effectiveness. The workshop aimed to equip BURS personnel with the necessary skills and knowledge to lead effectively, contributing to improved revenue collection and overall efficiency. Capacity building through leadership development is a key component of sustainable customs modernization efforts.

01/20/2026 Customs Knowledge
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Customs HR Strategies for Crisis Resilience and Adaptation

Customs HR Strategies for Crisis Resilience and Adaptation

This article provides an in-depth interpretation of the World Customs Organization (WCO) guidelines, aiming to assist customs administrations in enhancing human resource resilience during crises. It analyzes the challenges faced by customs HR under the pandemic and elaborates on seven key areas for building resilience, including leadership & communication, employee health & safety, and workplace transformation. Drawing on international best practices, the article offers valuable insights and references for customs administrations to address future challenges. This resource is designed to strengthen HR functions within customs agencies globally.

01/20/2026 Customs Knowledge
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Latvia Sets Global Standard in Customs Training Innovation

Latvia Sets Global Standard in Customs Training Innovation

Latvia has developed an innovative customs talent cultivation model in cooperation with Riga Technical University, the State Revenue Service, and the private sector, creating a multi-stakeholder ecosystem. This model combines theory and practice, integrates multiple disciplines, and continuously improves training quality, offering valuable insights for other countries. Simultaneously, the WCO Management Development Program empowers customs leaders and contributes to building a global community for customs talent development. This collaborative approach fosters a more effective and globally connected customs workforce.

11/30/-0001 Customs Knowledge
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Guide to Streamlining Customs for Split Shipment Importsexports

Guide to Streamlining Customs for Split Shipment Importsexports

This article provides a detailed interpretation of the information document (T2-640) usage in temporary import/export of separated goods. It offers clear operational guidelines and risk prevention advice for different roles, including exporters, importers, re-exporters, and re-importers. The aim is to assist companies in efficiently and compliantly completing customs clearance procedures and improving international trade efficiency. It provides practical guidance to navigate the complexities of temporary import/export regulations.

01/20/2026 Customs Knowledge
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Americas Boost Crossborder Ecommerce with Faster Customs Clearance

Americas Boost Crossborder Ecommerce with Faster Customs Clearance

The World Customs Organization (WCO) supports customs and postal cooperation in the Americas to improve the efficiency of cross-border e-commerce parcel clearance. By strengthening the exchange of Electronic Advance Data (EAD), implementing risk management, and building an international customs data ecosystem, this initiative aims to reduce logistics times and lower operational risks. This will ultimately provide a more convenient cross-border shopping experience for global consumers and sellers.

01/22/2026 Customs Knowledge
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Barbados Customs Enhances Efficiency with HR Management Reform

Barbados Customs Enhances Efficiency with HR Management Reform

The Barbados Customs and Excise Department (BCED) is undergoing a competency-based HRM reform in collaboration with the World Customs Organization (WCO) and the International Monetary Fund (IMF). Aiming to enhance operational efficiency, revenue collection, and stakeholder engagement, BCED is committed to modernizing its talent management practices. This involves developing a competency framework, job catalog, and exploring the establishment of an internal HRM department. By strengthening its human resources, BCED seeks to contribute more effectively to economic development.

01/22/2026 Customs Knowledge
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West Africa Enhances Customs Risk Management During Pandemic

West Africa Enhances Customs Risk Management During Pandemic

Supported by the WCO/JICA joint project, West African Customs administrations continued to enhance their risk management and intelligence analysis capabilities during the pandemic through online training. The MTP project, involving six countries including Benin, aims to cultivate a team of experts proficient in these skills and has made significant progress. By adopting innovative training methods, the project overcame the challenges posed by the pandemic and injected new momentum into customs capacity building in West Africa. The online format allowed for continued learning and development despite travel restrictions and social distancing measures.

01/22/2026 Customs Knowledge
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Mozambique Tightens Customs to Curb Hazardous Waste Smuggling

Mozambique Tightens Customs to Curb Hazardous Waste Smuggling

The World Customs Organization (WCO), in collaboration with organizations like the United Nations Environment Programme (UNEP), held a workshop in Mozambique to enhance customs officers' awareness of the Basel Convention and the Montreal Protocol. This initiative aims to strengthen border control of hazardous waste and ozone-depleting substances. The activity is part of the Sida-WCO TFCM Programme, which supports developing countries' customs administrations in improving their environmental capabilities to address global environmental challenges collectively. The program focuses on building capacity for effective implementation and enforcement of relevant environmental agreements.

01/22/2026 Customs Knowledge
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German Customs Officer Rises to Finance Leadership Role

German Customs Officer Rises to Finance Leadership Role

Constanze Voss, a senior German customs official, shares her career journey from lawyer to customs leader, emphasizing the importance of adaptability, communication, and leadership in diverse roles. She encourages young women to be brave and confident, seizing opportunities within the customs field. Voss highlights the German Customs' efforts in promoting diversity and supporting employee work-life balance. Her story inspires women to pursue leadership positions and demonstrates the evolving landscape of the customs profession, embracing inclusivity and offering a supportive environment for all employees.

01/22/2026 Customs Knowledge
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Nigeria Customs Enhances Leadership with WCO Training Program

Nigeria Customs Enhances Leadership with WCO Training Program

The World Customs Organization (WCO) conducted a Leadership and Management Development Workshop for the Nigeria Customs Service (NCS), aiming to enhance the capabilities of senior management and drive NCS reform and modernization. The workshop covered topics such as strategic management, people management, and change management. Participants responded enthusiastically, expressing their intention to apply what they learned. The Comptroller General of the NCS highly praised the workshop, recognizing its crucial role in developing the skills necessary to address future challenges.

01/22/2026 Customs Knowledge
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