Gambia Revenue Authority Boosts HR Management with WACAM Support

Gambia Revenue Authority Boosts HR Management with WACAM Support

With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.

01/30/2026 Customs Knowledge
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Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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Ghana Customs Officials Attend WCO Leadership Workshop

Ghana Customs Officials Attend WCO Leadership Workshop

The WCO collaborated with the Ghana Revenue Authority to conduct a leadership workshop aimed at enhancing customs management capabilities and promoting modernization. This initiative supports the ongoing efforts to strengthen customs operations in Ghana. The World Bank provides funding to support customs capacity building in Africa, contributing to improved trade facilitation and revenue collection. The workshop focused on developing leadership skills among customs officials, enabling them to effectively manage teams and implement modern customs practices. The ultimate goal is to create a more efficient and effective customs administration in Ghana.

12/30/2025 Customs Knowledge
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WCO Stresses Talent Development to Boost Global Economy

WCO Stresses Talent Development to Boost Global Economy

The WCO emphasized the crucial role of customs talent development in economic growth at a Paris seminar. Participants shared experiences and called for sustained investment in customs training and capacity building. The seminar highlighted how skilled customs officials contribute to efficient trade facilitation, revenue collection, and border security, ultimately fostering economic development. The WCO urged member administrations to prioritize customs training programs to enhance their effectiveness and contribute to national economic prosperity. Continuous investment in human capital is key to modernizing customs administrations and achieving sustainable economic growth.

12/30/2025 Customs Knowledge
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Ecuador Customs Lab Upgraded With WCO Support

Ecuador Customs Lab Upgraded With WCO Support

The World Customs Organization held a workshop in Ecuador to support the modernization of its customs laboratory and enhance its capabilities in commodity classification, tax collection, and combating smuggling. The meeting focused on topics such as the application of the Harmonized System, analytical methodologies, database applications, and green customs. The workshop highlighted the crucial role of a modern customs laboratory in improving customs clearance efficiency, increasing tax revenue, protecting the environment, and promoting international trade. It underscored the importance of investing in laboratory infrastructure and training for sustainable development.

12/30/2025 Customs Knowledge
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Crossborder Ecommerce Adapts to Amazon Policy Shifts

Crossborder Ecommerce Adapts to Amazon Policy Shifts

The cross-border e-commerce industry is undergoing a reshuffle, with businesses facing declining sales and cost pressures. Small and medium-sized sellers need to focus on cost control, while larger sellers need to be flexible and adaptable. Amazon's launch of "Seller Wallet" aims to improve its ecosystem, but its high transaction fees and potential account security risks require sellers to use it cautiously. It is recommended to diversify payment collection channels and pay attention to exchange rate fluctuations. Businesses should carefully assess the benefits and risks before adopting this new feature.

01/07/2026 Logistics Industry Insights
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South Chinas Hengxin Expands Global Ecommerce Logistics

South Chinas Hengxin Expands Global Ecommerce Logistics

Hengxin International Logistics, based in South China and covering the globe, provides cross-border e-commerce sellers with international dedicated lines and overseas warehouse services. Its advantages lie in its robust operational system, customized logistics solutions, and the hub advantage of South China. This article deeply analyzes Hengxin Logistics' reliability, dedicated line layout, timeliness, and domestic cargo collection capabilities, providing a reference for cross-border e-commerce sellers in choosing logistics partners. It aims to help sellers make informed decisions based on a comprehensive evaluation of Hengxin's key performance indicators.

01/06/2026 Logistics Industry Insights
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Onward Kashiyamas Wool Line Boosts Sales in Japan

Onward Kashiyamas Wool Line Boosts Sales in Japan

Japanese apparel group Onward Kashiyama successfully promoted its Merino wool knitwear collection across six women's brands in collaboration with The Woolmark Company. The campaign effectively highlighted the quality advantages of Merino wool, integrating online and offline channels to achieve significant sales growth and increased online traffic. This initiative demonstrates the importance of sustainable practices and digital transformation in driving brand growth. The partnership underscored the value of quality materials and innovative marketing strategies in the competitive fashion market, resulting in a successful campaign that boosted brand visibility and customer engagement.

01/06/2026 Logistics Industry Insights
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Zimbabwe Boosts Trade Audits with WCO Support

Zimbabwe Boosts Trade Audits with WCO Support

The World Customs Organization (WCO) held a workshop in Zimbabwe to enhance its customs' post-clearance audit (PCA) capabilities, implement the Trade Facilitation Agreement (TFA), and strengthen customs-private sector cooperation. The workshop aimed to improve the effectiveness of PCA processes, ensuring compliance and promoting legitimate trade. By building capacity in PCA, Zimbabwe customs can better manage risks, optimize revenue collection, and contribute to a more efficient and secure trading environment. The event underscored the importance of collaboration between customs administrations and businesses in achieving trade facilitation goals.

01/26/2026 Customs Knowledge
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US Customs Shifts Refunds to Electronic ACH Payments

US Customs Shifts Refunds to Electronic ACH Payments

U.S. Customs announced the full digitalization of duty refunds, effective February 6th. Companies must ensure ACH electronic payment setup or designate a customs broker for collection; otherwise, direct refunds will be unavailable. This move is likely related to the Supreme Court's expected ruling on tariffs under the International Emergency Economic Powers Act. Businesses are advised to prepare promptly to navigate future trade changes. This digitalization aims to streamline the refund process and improve efficiency for both Customs and importers. Early preparation is crucial to avoid disruptions and ensure timely receipt of refunds.

01/26/2026 Customs Knowledge
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