Global Shipping Delays Liability and Compensation Claims Explained

Global Shipping Delays Liability and Compensation Claims Explained

The core of international express delay compensation lies in distinguishing between force majeure (exempt from liability) and carrier responsibility (eligible for compensation). Force majeure refers to unforeseen and uncontrollable objective events, for which the carrier is exempt. Carrier responsibility arises from their fault, error, or failure to fulfill obligations, requiring compensation as agreed. This article details the definitions, circumstances, and key distinctions between these two aspects, aiming to help you successfully claim compensation. It focuses on understanding when a delay is due to factors outside the carrier's control versus internal operational issues.

02/12/2026 Logistics Encyclopedia
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Amazon Details US Employee Compensation Structure

Amazon Details US Employee Compensation Structure

This article provides an in-depth analysis of Amazon's compensation system in the United States, covering salary structures, benefits packages, bonus programs, and key factors influencing compensation levels. By examining the salary ranges for different positions and the advantages and challenges of the compensation system, this study aims to offer a comprehensive reference guide for job seekers and industry researchers. It delves into the specifics of how Amazon rewards its employees in the US market.

01/28/2026 Logistics Industry Insights
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Amazon US Revamps Compensation Promotion Policies

Amazon US Revamps Compensation Promotion Policies

This article provides an in-depth analysis of Amazon's US job levels and compensation system, revealing how employees can achieve career advancement and salary growth through technical skill enhancement, project involvement, and relationship building. It also answers frequently asked questions regarding SDE I starting salaries, SDE II promotions, and performance bonus calculations. This serves as a valuable resource for professionals aspiring to join or currently working at Amazon, offering insights into navigating their career path within the company.

02/12/2026 Logistics Encyclopedia
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China Clarifies Railway Freight Damage Compensation Rules

China Clarifies Railway Freight Damage Compensation Rules

This article provides a detailed interpretation of the compensation mechanisms for cargo damage and discrepancies in railway freight. It clarifies the boundaries of responsibility for railway transportation companies, compares compensation methods for insured and uninsured transportation, and introduces the compensation process for insured goods. The aim is to help consignors and consignees better understand their rights and protect their legitimate interests in the event of loss or damage during railway freight transport. This includes understanding the procedures and requirements for filing a claim and receiving appropriate compensation.

09/26/2025 Logistics Encyclopedia
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Amazon Sellers Share Tips for Securing Compensation

Amazon Sellers Share Tips for Securing Compensation

This article focuses on the challenges Amazon sellers face when filing claims. It details the key evidence required during the claim process, such as shipping information and invoices, emphasizing the importance of proper invoice formatting. The article also warns sellers against common pitfalls like excessive claims. Seeking assistance from professional agencies is recommended to improve claim success rates, saving time and effort. This approach helps sellers navigate the complexities of Amazon's claims process and protect their rights effectively.

12/30/2025 Logistics
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Ecommerce Sellers Guide to Shipping Loss Compensation

Ecommerce Sellers Guide to Shipping Loss Compensation

This article provides a detailed guide for cross-border e-commerce sellers on the claim time limits for lost packages with major international express companies like DHL, FedEx, UPS, EMS, and SF Express. It offers general precautions and proven strategies for successful claims, aiming to help sellers better manage international logistics risks and recover economic losses. The guide helps navigate the complexities of international shipping claims and maximize the chances of recouping costs associated with lost or damaged shipments.

01/26/2026 Logistics Encyclopedia
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Response Measures After Barge Delay

Response Measures After Barge Delay

In freight operations, if the barge is missed, appropriate measures must be taken based on the situation to ensure the smooth arrival of goods. There are three main scenarios: handling changes in ship name and voyage, default processing without a name change, and needing to reschedule the barge. Regardless of the situation, the unloading operations in Shanghai will not be affected.

07/17/2025 Logistics
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Global Express Delivery Faces Timeliness and Compensation Challenges

Global Express Delivery Faces Timeliness and Compensation Challenges

This article delves into the time-definite delivery service of international express, focusing on its time commitment, compensation rules, and potential risks. By comparing the time differences of various transportation methods, interpreting the triggering conditions and standards of compensation, and providing risk assessment and decision-making suggestions, it helps companies make more informed choices in cross-border logistics and protect their own interests. It provides a comprehensive overview to navigate the complexities of international express delivery and minimize potential losses.

11/03/2025 Logistics
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Global Air Freight Delays How to Claim Compensation

Global Air Freight Delays How to Claim Compensation

Air freight delays are a common issue in international trade. This article provides a detailed claims guide, instructing cargo owners on how to recover freight losses, even without insurance, by distinguishing responsibilities, building a chain of evidence, and utilizing legal means. It emphasizes the importance of detail and professionalism in the claim process. By following these strategies, cargo owners can potentially recover not only the lost freight costs but also receive additional compensation. This guide offers practical advice for navigating the complexities of air freight delay claims.

12/30/2025 Logistics Encyclopedia
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Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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