Key Factors in Selecting a Reliable Freight Forwarder

Key Factors in Selecting a Reliable Freight Forwarder

Choosing a reliable freight forwarder is crucial for a company's supply chain. This guide offers a comprehensive selection process across nine dimensions: reputation assessment, professional qualifications, responsiveness, cost transparency, service quality, contract terms, technical support, continuous learning and development, and multi-party comparisons. It aims to help businesses find suitable partners, ensuring smooth international trade operations. Selecting the right freight forwarder will optimize logistics, reduce risks, and contribute to overall supply chain efficiency, ultimately benefiting the company's international business endeavors.

11/03/2025 Logistics Encyclopedia
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Global Ecommerce Faces Rising Parcel Return Costs

Global Ecommerce Faces Rising Parcel Return Costs

The responsibility for international small packet return shipping fees follows the principle of "source of responsibility," determined by factors like the reason for return, trade terms, and platform regulations. Buyers, sellers, transportation, customs clearance issues, and Incoterms all influence who bears the cost. Clearly defining responsibility, choosing reliable logistics, preserving evidence, and proactive communication are crucial for resolving disputes. The party at fault, whether due to product defect, incorrect shipment, or other issues, is generally responsible for covering the return shipping expenses.

11/03/2025 Logistics Encyclopedia
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