Madecom Collapses As DTC Home Furnishings Market Struggles

Madecom Collapses As DTC Home Furnishings Market Struggles

The bankruptcy and liquidation of star home furnishing e-commerce company Made.com, with its core assets sold cheaply and leaving behind huge debts, has sparked reflection on the DTC model. This article analyzes the rise and fall of Made.com, revealing the challenges it faced in profitability, traffic acquisition, and the external environment. It provides insights for cross-border e-commerce companies in terms of product, traffic, operations, and risk management. The case highlights the vulnerabilities of relying solely on direct-to-consumer sales in a competitive and volatile market.

01/06/2026 Logistics Industry Insights
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South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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US Customs Shifts Refunds to Electronic ACH Payments

US Customs Shifts Refunds to Electronic ACH Payments

U.S. Customs announced the full digitalization of duty refunds, effective February 6th. Companies must ensure ACH electronic payment setup or designate a customs broker for collection; otherwise, direct refunds will be unavailable. This move is likely related to the Supreme Court's expected ruling on tariffs under the International Emergency Economic Powers Act. Businesses are advised to prepare promptly to navigate future trade changes. This digitalization aims to streamline the refund process and improve efficiency for both Customs and importers. Early preparation is crucial to avoid disruptions and ensure timely receipt of refunds.

01/26/2026 Customs Knowledge
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Hostess Revives Brand with Supply Chain Overhaul

Hostess Revives Brand with Supply Chain Overhaul

Hostess Brands achieved a successful revival from near bankruptcy through supply chain reshaping. Key strategies included embracing a DTC model to accelerate inventory turnover, driving innovation to create seasonal bestsellers, reshaping the S&OP process with a consumer-centric approach, and optimizing demand forecasting through data-driven insights. This case inspires businesses to prioritize consumers, embrace digitalization, foster continuous innovation, adapt flexibly, and operate leanly, transforming the supply chain into a cornerstone of corporate success. The focus on data and direct connection with consumers proved crucial for their turnaround.

01/29/2026 Logistics Industry Insights
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GOD Team Expands Crossborder Ecommerce Services in Putian Guangdong

GOD Team Expands Crossborder Ecommerce Services in Putian Guangdong

The GOD team announced a slowdown in their public account updates, shifting their strategic focus to in-depth services, providing more precise support for Putian and Guangdong-based cross-border e-commerce practitioners. Customer service is upgraded with direct access to GOD, ensuring closed-loop delivery of high-value content and protecting the rights of paid members. The team focuses on practical and long-term support to help cross-border e-commerce businesses succeed. This strategic adjustment aims to provide more personalized and effective assistance to their target audience.

02/02/2026 Logistics Industry Insights
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Tongtu ERP Enhances Amazon Vendor Central Efficiency

Tongtu ERP Enhances Amazon Vendor Central Efficiency

TongTool ERP now fully supports Amazon Vendor Central (VC) account management, providing efficient solutions for Purchase Order (PO) and Direct Fulfillment (DF) orders. It streamlines account authorization, optimizes order confirmation processes, supports online shipment, and enables automated rule settings. This helps VC sellers improve operational efficiency, reduce costs, and achieve synchronized management of VC and Seller Central (SC) accounts, allowing for comprehensive control of business data. The features aim to empower VC sellers to manage their orders effectively and gain better visibility into their overall Amazon business performance.

02/02/2026 Logistics
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Air Freight Costs Rise for Shenzhenmalaysia Shipments

Air Freight Costs Rise for Shenzhenmalaysia Shipments

This article delves into the key factors influencing air freight costs from Shenzhen to Malaysia, including cargo weight and volume, transportation mode, loading method, destination, and customs procedures. It provides a detailed breakdown of air freight cost components, such as basic freight and fuel surcharges. The analysis also highlights the time efficiency differences between direct and transit flights, offering valuable insights for businesses planning their logistics strategies. This helps businesses understand the various aspects that contribute to the overall cost and make informed decisions regarding their air freight operations.

02/02/2026 Logistics
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Ecommerce Brands Shift to Independent Sites for Global Expansion

Ecommerce Brands Shift to Independent Sites for Global Expansion

This article delves into the rise of independent e-commerce websites and their profound impact on brand globalization. It analyzes various forms and core values of independent websites, elucidates the relationship between platforms and independent sites, and highlights the challenges and opportunities in operating them. This article aims to provide cross-border e-commerce sellers with a comprehensive guide to building and operating independent websites, helping them stand out in a fiercely competitive market. It covers key aspects of establishing a strong online presence and driving sustainable growth through direct-to-consumer strategies.

02/03/2026 Logistics Industry Insights
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China Firms Tackle Indonesias Talent Shortage with Focused Strategy

China Firms Tackle Indonesias Talent Shortage with Focused Strategy

Chinese companies in Indonesia face challenges in recruiting Chinese-speaking talent. Qian Dao Going Global offers a customized training and direct placement solution to address imbalances in supply and demand, poor stability, high costs, and long training cycles. This solution partners with Indonesian universities to train talent with Chinese language skills and local experience, ensuring a precise match between talent and positions. This reduces labor costs, improves employee retention, and supports the efficient development of Chinese enterprises in Indonesia. The program aims to provide a steady stream of qualified candidates.

02/05/2026 Logistics Industry Insights
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Ecommerce Exports Boom at Chinas Hainan Sanya Airport

Ecommerce Exports Boom at Chinas Hainan Sanya Airport

Sanya Airport's cross-border e-commerce export business has experienced explosive growth, with a value exceeding 80 million yuan in four months. Benefiting from route advantages, policy support, and market demand, Hainan's cross-border e-commerce has achieved faster logistics, reduced costs, and improved efficiency, bringing tangible benefits to businesses. In the future, Hainan needs to further expand routes and optimize operations to address challenges and consolidate its advantages in cross-border e-commerce development.

01/06/2026 Logistics Industry Insights
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