Global Airports Face Talent Shortage IATA Steps In

Global Airports Face Talent Shortage IATA Steps In

IATA offers professional training in airport management, operations, and safety, enhancing the skills of practitioners. Delivered by expert instructors, the courses feature cutting-edge content and flexible learning options, leading to internationally recognized certifications. These programs are designed to equip individuals with the knowledge and expertise required to excel in the dynamic aviation industry, ensuring efficient and safe airport operations globally. The comprehensive curriculum covers various aspects of airport management, from ground handling to security protocols, providing a holistic understanding of the field.

01/08/2026 Airport Codes
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IATA Training Advances Innovation in Aviation Industry

IATA Training Advances Innovation in Aviation Industry

IATA's professional training is crucial for talent development in the aviation industry. Through case studies, this article demonstrates how IATA training contributes to individual career advancement, optimized business operations, and overall progress in the aviation sector. IATA training not only provides industry knowledge and skills but also empowers practitioners to meet challenges and achieve excellence. It equips individuals with the necessary tools to thrive in a dynamic and competitive environment, fostering innovation and driving sustainable growth within the aviation industry.

01/08/2026 Logistics Industry Insights
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New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Saia Moves Customer Service to Local Terminals for Faster Support

Saia Moves Customer Service to Local Terminals for Faster Support

Saia Logistics is decentralizing its customer service functions to local terminals to improve responsiveness and customer experience. This move aims to break the traditional centralized service model by directly connecting customers with local teams. While facing challenges in balancing efficiency and cost, it promises breakthroughs in rapid response and personalized service. This transformation also inspires the logistics industry, highlighting the need for continuous innovation and technology adoption to adapt to evolving customer needs. The shift emphasizes localized support for enhanced customer satisfaction.

01/08/2026 Logistics
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Retailers Train Frontline Supervisors for Peak Season Efficiency

Retailers Train Frontline Supervisors for Peak Season Efficiency

With the peak season approaching, companies need to focus on the crucial role of first-line supervisors in the supply chain. Research indicates supervisors are facing burnout and turnover risks due to insufficient training and excessive pressure. This article proposes ten actionable recommendations, including setting realistic goals, mandating time off, providing leadership training, and establishing support networks. It also recommends Express Employment Professionals for flexible workforce solutions, helping companies build exceptional supervisory teams and mitigate potential disruptions during the busy season.

01/08/2026 Logistics Industry Insights
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Canada Post Strike Threatens Deliveries Amid Government Intervention

Canada Post Strike Threatens Deliveries Amid Government Intervention

Canada Post's labor negotiations are at an impasse, with the government mandating a vote for employees to decide the future direction. Unions are resisting, while employers welcome the move. The vote's outcome will directly impact the Canadian economy, small businesses, and consumers. The vote is being closely watched in hopes that labor and management can reach an agreement, bringing a turnaround to Canada Post. The results will determine the next steps in this ongoing dispute and potentially avert a strike.

01/08/2026 Logistics
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Canada Post Workers Threaten Strike As Supply Chain Woes Grow

Canada Post Workers Threaten Strike As Supply Chain Woes Grow

Canada Post faces renewed challenges due to a labor dispute. A nationwide overtime ban has caused a sharp decline in parcel volume, highlighting supply chain vulnerabilities. Businesses should adopt diversified logistics strategies to reduce reliance on a single channel. Canada Post needs to actively negotiate with the union to improve operational efficiency and build a more resilient logistics ecosystem. The current situation underscores the need for proactive risk management and alternative delivery solutions to mitigate disruptions and ensure business continuity.

01/08/2026 Logistics
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USPS Adopts Open Access Strategy for Lastmile Delivery

USPS Adopts Open Access Strategy for Lastmile Delivery

The United States Postal Service (USPS) is actively collaborating with logistics companies and retailers through its "Open Last Mile" initiative, aiming to provide faster, more reliable, and cost-effective delivery services, particularly same-day and next-day options. This marks a significant shift in USPS's strategic direction, designed to improve operational efficiency, expand its service offerings, and reshape its position in the logistics industry. This collaboration aims to bring numerous benefits to both retailers and consumers by enhancing delivery speed and reliability.

01/08/2026 Logistics Industry Insights
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Ecommerce Firms Expand Capacity Ahead of Holiday Rush

Ecommerce Firms Expand Capacity Ahead of Holiday Rush

Veho, Jitsu, and Gofo, three major logistics companies, are actively preparing for the holiday shopping season by expanding capacity, optimizing technology, and building nationwide networks to enhance their service capabilities. Veho focuses on key markets, Jitsu emphasizes technology empowerment, and Gofo strives to establish a nationwide network. These measures provide e-commerce sellers with more diversified logistics options, helping them succeed during the holiday season. The companies are aiming to improve delivery speed and reliability during the peak demand period.

01/08/2026 Logistics
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Walmart Expands Aidriven Hyperlocal Delivery in Retail

Walmart Expands Aidriven Hyperlocal Delivery in Retail

Walmart U.S. saw a surge of nearly 50% in store-fulfilled delivery sales, driven by faster delivery speeds and technological innovation. Leveraging AI to optimize dynamic delivery windows, Walmart aims to cover 95% of U.S. households with 3-hour delivery by year-end. Furthermore, Walmart Fulfillment Services empowers third-party sellers by offering next-day delivery options, enhancing the overall shopping experience. This demonstrates Walmart's commitment to leveraging its store network and technological advancements to meet evolving customer demands for speed and convenience.

01/08/2026 Logistics
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