Dangerous Goods Sea Freight Export: How to Handle Customs Inspections

Dangerous Goods Sea Freight Export: How to Handle Customs Inspections

During the export of dangerous goods by sea, customs inspections are a common occurrence. Inspections include machine checks and manual verifications, focusing primarily on the goods' inspection certificates, labels, and packaging information. If any discrepancies are found, the goods may be detained, requiring a situation report for resolution. To ensure smooth export operations, it is essential to follow the established procedures.

07/15/2025 Logistics Encyclopedia
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Global Parcel Delays How to Track Shipments Efficiently

Global Parcel Delays How to Track Shipments Efficiently

When an international express delivery shows 'out for delivery' but hasn't been received, this article provides an efficient tracking guide. It includes contacting the courier, express company customer service, local postal services, customs, and the seller or sender. The aim is to help readers quickly resolve issues of delayed or lost packages by exploring various avenues for investigation and resolution.

01/26/2026 Logistics
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Conveys Platform Enhances Ecommerce Delivery Management

Conveys Platform Enhances Ecommerce Delivery Management

Convey's Delivery Exception Management (DEM) platform addresses the challenges of e-commerce's 'last mile' delivery. By connecting data and processes, the platform empowers shippers to proactively identify, collaborate on, and resolve delivery exceptions, enhancing customer experience and driving higher ROI. Early adopters have seen an average 80% improvement in exception resolution speed and a 6 to 10x return on investment.

01/28/2026 Logistics
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The Risk of Blocking the Strait of Hormuz: Disruption of Global Shipping and Supply Chains

The Risk of Blocking the Strait of Hormuz: Disruption of Global Shipping and Supply Chains

The risk of blocking the Strait of Hormuz has intensified, as the Iranian parliament passes a resolution that could severely impact the shipping industry. Shipping companies have implemented detour measures, significantly increasing transport costs, which may lead to a rise in global prices. The closure of the Strait of Hormuz will directly affect oil and gas supplies, posing a threat to global economic stability.

07/11/2025 Logistics
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Niger Customs Deploys Geospatial Tech to Curb Smuggling

Niger Customs Deploys Geospatial Tech to Curb Smuggling

Niger Customs utilized high-resolution satellite imagery analysis to identify 855 border crossings in the Torodi region, effectively combating smuggling activities. This initiative demonstrates the significant potential of geospatial intelligence data in border management and provides valuable experience for other countries. The use of satellite imagery allowed for detailed mapping and analysis of remote areas, leading to improved surveillance and interdiction efforts against illegal trade.

01/16/2026 Customs Knowledge
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Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex, in collaboration with AWS, introduces an AI customer service robot service. Built on the AWS technology architecture, it comprises three key modules: knowledge indexing, intelligent Q&A, and data optimization. This provides businesses with comprehensive value across pre-sales, sales, and after-sales stages. Real-world case studies demonstrate that this solution significantly reduces manual ticket volume, shortens problem resolution time, and enhances customer satisfaction.

01/28/2026 Logistics Industry Insights
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Ebays Purchase Protection Rights for Buyers Against Nonshipping Sellers

Ebays Purchase Protection Rights for Buyers Against Nonshipping Sellers

This article details how buyers should respond when encountering a seller's failure to ship an item purchased through an eBay auction. It covers various avenues for buyer protection, including proactive communication with the seller, utilizing the eBay Resolution Center and PayPal Buyer Protection, and involving eBay customer service. The aim is to empower buyers to safeguard their rights and enjoy a secure and worry-free shopping experience on eBay.

01/04/2026 Logistics Encyclopedia
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Ebay Introduces Automated Returns for US Sellers

Ebay Introduces Automated Returns for US Sellers

This article provides a detailed explanation of the eBay US automated returns feature, covering the types of automated returns and the two resolution processes: 'refund without return' and 'refund upon return'. It also discusses the use of Return Merchandise Authorization (RMA) numbers. The aim is to help sellers understand and effectively utilize eBay's automated returns functionality, reduce operational costs, improve the after-sales experience for buyers, and ultimately enhance store performance.

12/31/2025 Logistics Encyclopedia
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New Rail Freight Rules Enhance Safety Compensation After Accidents

New Rail Freight Rules Enhance Safety Compensation After Accidents

The railway system has released new freight accident handling rules, emphasizing prevention as the primary focus. The regulations clarify internal handling principles and procedures, upholding responsibility to shippers and consignees. A system of advance compensation is implemented. The aim is to strengthen freight safety management, reduce accident losses, and improve service quality. The new rules prioritize proactive measures to minimize incidents and ensure fair and timely resolution for all stakeholders involved in rail freight transportation.

09/26/2025 Logistics Encyclopedia
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Global Shipping Resumes Key Fees and Logistics Tips

Global Shipping Resumes Key Fees and Logistics Tips

International express return processing is complex, and clarifying cost responsibility is crucial. This article details the return process, defines the responsibilities of the sender, recipient, and courier company, and provides practical considerations to help you avoid logistics disputes and reduce the risk of losses. It clarifies who is responsible for return shipping costs, customs duties, and other related expenses under different circumstances, offering guidance for navigating potential disagreements and ensuring fair resolution.

11/03/2025 Logistics Encyclopedia
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