Saia Moves Customer Service to Local Terminals for Faster Support

Saia Moves Customer Service to Local Terminals for Faster Support

Saia Logistics is decentralizing its customer service functions to local terminals to improve responsiveness and customer experience. This move aims to break the traditional centralized service model by directly connecting customers with local teams. While facing challenges in balancing efficiency and cost, it promises breakthroughs in rapid response and personalized service. This transformation also inspires the logistics industry, highlighting the need for continuous innovation and technology adoption to adapt to evolving customer needs. The shift emphasizes localized support for enhanced customer satisfaction.

01/08/2026 Logistics
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Tiktok Shop US Launch Favors Local Sellers Over Crossborder Merchants

Tiktok Shop US Launch Favors Local Sellers Over Crossborder Merchants

TikTok Shop has opened registration in the US market, initially through an invitation-only system, prioritizing local merchants. Cross-border e-commerce sellers should pay attention and be ready to act when the opportunity arises. This represents a significant potential expansion for TikTok's e-commerce platform and a new avenue for businesses to reach US consumers. Keep an eye on further developments and eligibility criteria for international sellers looking to enter the US market via TikTok Shop.

01/04/2026 Logistics Industry Insights
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Spanish Shoppers Favor Local Brands Over Amazon on Black Friday

Spanish Shoppers Favor Local Brands Over Amazon on Black Friday

The report reveals that during Black Friday in Spain, local brands surpassed Amazon in search popularity, with fashion and electronics being the trending categories. Despite high consumer engagement, per capita spending remained relatively rational, and inflation dampened consumer willingness. Businesses should prioritize marketing local brands, accurately grasp demand, and implement flexible pricing strategies to succeed in the Spanish Black Friday market. Understanding the impact of economic factors on consumer behavior is crucial for effective marketing and sales strategies.

12/31/2025 Logistics Industry Insights
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Anxi School Trains Students in Ecommerce to Expand Local Exports

Anxi School Trains Students in Ecommerce to Expand Local Exports

Students from the e-commerce program of Anxi Overseas Chinese Vocational School participated in a cognitive internship at a cross-border e-commerce industrial park. Through platform knowledge popularization, selection center observation, service center visits, and enterprise visits, they gained an in-depth understanding of the entire cross-border e-commerce operation model. This experience combined theory with practice, contributing to the "Anxi Products Going Global" strategy. The internship provided valuable insights into the practical application of their studies and the intricacies of the global e-commerce landscape.

02/05/2026 Logistics Industry Insights
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Shopee Boosts Orders with Local Store Strategy in Southeast Asia

Shopee Boosts Orders with Local Store Strategy in Southeast Asia

This article delves into the reasons behind the rise of Shopee local stores, emphasizing the importance of core competitiveness. It compares and contrasts product selection strategies between local and cross-border stores through case studies. Furthermore, it provides a detailed introduction to the operational techniques and considerations for local stores, aiming to help sellers make informed decisions and accurately position themselves for success in the Southeast Asian market. The analysis helps sellers understand the nuances of local store operations and optimize their product selection for better performance.

02/11/2026 Logistics Industry Insights
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DMWH Advances Smart Logistics with Innovative Systems

DMWH Advances Smart Logistics with Innovative Systems

DMW&H is a leading provider of material handling and warehousing solutions, offering comprehensive services from design to implementation. The company specializes in automated warehousing, material handling system integration, software development, and robotics applications, dedicated to improving operational efficiency, reducing costs, and optimizing inventory management. Through technological innovation and strategic partnerships, DMW&H is actively promoting the intelligent and sustainable development of the logistics industry.

02/04/2026 Logistics Industry Insights
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Smart Logistics Automation Transforms Warehouse Operations

Smart Logistics Automation Transforms Warehouse Operations

Automation is reshaping warehousing, optimizing inventory, picking, and transportation, driving supply chain upgrades. Warehouse automation streamlines operations, reduces errors, and increases efficiency. Single-item picking is emerging as a future trend, enabling faster order fulfillment and greater flexibility. This shift towards automation allows for better resource allocation and improved overall supply chain performance, leading to significant cost savings and enhanced customer satisfaction. The future of warehousing is undoubtedly intelligent and automated.

01/19/2026 Logistics Industry Insights
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Ebay Sellers Guide Selecting Overseas Warehouses for US Fulfillment

Ebay Sellers Guide Selecting Overseas Warehouses for US Fulfillment

This article provides an in-depth analysis of selecting and utilizing overseas warehouses for eBay US sellers. It covers warehouse distribution, key selection criteria, and practical tips. The aim is to assist eBay US sellers in efficiently choosing overseas warehouses, optimizing warehousing and logistics, and ultimately improving operational efficiency and competitiveness. It offers guidance on navigating the complexities of overseas warehousing to enhance performance in the US e-commerce market.

01/06/2026 Warehousing
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CTPAT Expansion Opens Supply Chain Security Opportunities for 3pls

CTPAT Expansion Opens Supply Chain Security Opportunities for 3pls

U.S. Customs and Border Protection (CBP) launched a CTPAT pilot program, incorporating freight forwarders and warehousing 3PLs for the first time, aiming to enhance supply chain security. RXO is investing in warehousing centers along the US-Mexico border to capitalize on nearshoring opportunities. Amidst market volatility, logistics managers need to strengthen risk management, improve supply chain flexibility, leverage technology, and foster collaboration to build a secure and efficient supply chain.

01/21/2026 Logistics
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Wuyou Supply Chain Enhances Global Ecommerce Logistics Efficiency

Wuyou Supply Chain Enhances Global Ecommerce Logistics Efficiency

With over a decade of experience in cross-border e-commerce logistics, Woyo Supply Chain offers comprehensive services including FBA air/sea/truck freight, international small packages, warehousing, international logistics, customs clearance, and overseas warehousing. Leveraging a wide collection network, leading transit times, self-operated overseas warehouses, a professional team, transparent customs clearance, and independent booking capabilities, we help customers efficiently and safely deliver goods globally, achieving significant profit growth.

01/27/2026 Logistics
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