Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

This article provides Ozon platform sellers with a detailed communication guide. It outlines prohibited communication behaviors on the platform, emphasizes customer service communication standards, and offers practical tips to improve communication skills. The aim is to help sellers effectively enhance buyer satisfaction and maintain brand reputation. It covers essential aspects of interacting with customers on Ozon, ensuring compliance with platform rules and promoting positive customer experiences. By following these guidelines, sellers can build trust and loyalty with their customers.

02/03/2026 Logistics Encyclopedia
Read More
Streamlining IATA Accreditation for Freight Forwarders

Streamlining IATA Accreditation for Freight Forwarders

IATA freight forwarder accreditation requires employees to provide air transport course certificates or proof of at least three years of work experience. This article provides a checklist of required materials and frequently asked questions to help achieve efficient certification. It guides applicants through the necessary documentation and addresses common hurdles, aiming to simplify the accreditation process and ensure a smooth application experience. Focus is placed on employee qualifications and the documentation needed to demonstrate compliance with IATA standards.

02/03/2026 Logistics Encyclopedia
Read More
Amazon Sellers Face Rising FBA Return Fees Seek Cost Cuts

Amazon Sellers Face Rising FBA Return Fees Seek Cost Cuts

This article provides an in-depth analysis of the differences and charging standards between Amazon FBA return handling fees and restocking fees. It aims to help sellers clearly understand the nature, charging entity, and triggering conditions of these two fees. Furthermore, it covers the specific upper limits of the charging ratios, enabling sellers to better control costs, refine operations, reduce losses from returns, and enhance competitiveness on the Amazon platform. Understanding these fees is crucial for efficient FBA management.

02/04/2026 Logistics Encyclopedia
Read More
Guide to Avoiding Excess Shipping Surcharges Internationally

Guide to Avoiding Excess Shipping Surcharges Internationally

This article delves into the causes, calculation methods, and avoidance strategies for demurrage and detention fees in international shipping. By understanding the starting standards and charging methods, and by taking measures such as reasonable allocation and selecting appropriate container types, companies can effectively reduce sea freight costs and increase profit margins. The analysis provides practical insights for businesses aiming to optimize their international shipping logistics and minimize unexpected expenses related to exceeding weight or size limits.

02/04/2026 Logistics Encyclopedia
Read More
Etsy Sellers Guide to Product Selection and Risk Management

Etsy Sellers Guide to Product Selection and Risk Management

This article provides an in-depth analysis of Etsy product selection strategies and key operational points. It emphasizes the importance of accurately identifying target customer needs, capitalizing on holiday and cultural opportunities, and tracking social media trends. Furthermore, it details critical operational considerations such as cybersecurity, creative standards, and payment methods. This comprehensive guide aims to empower Etsy sellers with the knowledge and tools necessary to navigate the competitive marketplace and achieve success in their online businesses.

02/05/2026 Logistics Industry Insights
Read More
Regional Brands Gain Trust Among Chinese Consumers

Regional Brands Gain Trust Among Chinese Consumers

Consumer trust in agricultural product brands is generally low, leading to the emergence of origin brands. E-commerce drives origin structure upgrades, new intermediaries improve quality control, industry associations set standards, and platforms provide targeted support. By reshaping the industrial chain and building a trust system, origin brands are gradually gaining market favor and have a promising future. These brands leverage traceability, standardized production, and direct-to-consumer models to foster confidence and differentiate themselves in a competitive landscape.

02/05/2026 Logistics Industry Insights
Read More
2025 Summit to Tackle Lowaltitude Economy Talent Shortage

2025 Summit to Tackle Lowaltitude Economy Talent Shortage

The low-altitude economy is booming, creating a significant talent gap. This summit focuses on talent empowerment and discipline innovation within this sector. It aims to build consensus and identify talent needs, explore collaborative education models, and establish standards to connect academic curricula with professional certifications. The goal is to facilitate the construction of a robust talent development system for the low-altitude economy, addressing the urgent need for skilled professionals and fostering innovation through interdisciplinary collaboration.

02/05/2026 Logistics Industry Insights
Read More
EU and Mercosur Strike Trade Deal Amid Global Tensions

EU and Mercosur Strike Trade Deal Amid Global Tensions

Mercosur and the European Union have officially signed a free trade agreement, marking a crucial step towards one of the world's largest free trade zones. The agreement aims to eliminate tariffs on most goods, promote mutual recognition and harmonization of standards, counter trade protectionism, and reshape the global trade landscape. Ratification by the legislative bodies of both sides is still required for the agreement to take effect. The implementation of the agreement will face numerous challenges in the future.

02/05/2026 Customs Knowledge
Read More
Temu Sellers Risk EU Delistings Over Missed Compliance Deadline

Temu Sellers Risk EU Delistings Over Missed Compliance Deadline

Attention Temu sellers! The deadline for EU Representative compliance is approaching, with non-compliant products facing mass removal starting August 15th. This article delves into the reasons behind Temu's strict enforcement of EU Representative requirements, analyzes the importance of a compliant EU Representative, and provides practical guidance on selecting a professional representative. Ensure smooth compliance and avoid losses by understanding and adhering to these regulations. Don't risk your product listings, take action now to meet the EU's compliance standards.

02/05/2026 Customs Knowledge
Read More
Botswana Adopts Revised Kyoto Convention to Boost Trade Efficiency

Botswana Adopts Revised Kyoto Convention to Boost Trade Efficiency

Botswana acceded to the Revised Kyoto Convention in 2006, aligning its customs system with international standards. This aims to facilitate trade by simplifying and harmonizing customs procedures, reducing trade costs, and providing a more efficient trading environment for businesses. This move is significant for Botswana's economic development and contributes to trade integration across Africa, fostering a new global trade order. The adoption of the convention emphasizes Botswana's commitment to streamlined customs processes and enhanced trade efficiency.

02/05/2026 Customs Knowledge
Read More