Amazon Launches AHA Program to Protect Top Sellers

Amazon Launches AHA Program to Protect Top Sellers

The Amazon Account Health Assurance (AHA) program acts as a 'get-out-of-jail-free card' for high-performing sellers, mitigating account suspension risks due to account health issues. This program proactively connects sellers with account health specialists who offer solutions and provide a 72-hour appeal window. This article details the eligibility requirements, scope, and important considerations for the AHA program. It aims to help sellers fully leverage this benefit, ensuring account security and minimizing disruptions from potential account suspensions by providing proactive support and extended appeal opportunities.

01/06/2026 Logistics
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Amazon Program Protects Sellers from Account Suspensions

Amazon Program Protects Sellers from Account Suspensions

Amazon has launched the Account Health Assurance (AHA) program to help sellers with good account health avoid account deactivation due to minor issues. By joining the AHA program, sellers who cooperate with Amazon to resolve issues within 72 hours can prevent account suspension. The program has already been implemented in the US and Canadian marketplaces and will be expanded to more marketplaces in the future. Sellers need to meet certain criteria, including an Account Health Rating, emergency contact information, and eligibility for priority shipping, to join the program.

01/05/2026 Logistics Industry Insights
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Tiktok Shop Expands in Southeast Asia Struggles in UK

Tiktok Shop Expands in Southeast Asia Struggles in UK

TikTok Shop exhibits contrasting performance in the UK and Southeast Asian markets. Southeast Asia, with its high acceptance of live streaming, price sensitivity, and convenient payment/logistics, presents a lucrative opportunity. Conversely, the UK market faces challenges due to cultural differences, trust issues, payment limitations, and logistical bottlenecks. Cross-border e-commerce businesses need to adopt differentiated strategies to succeed in the global market. Success hinges on understanding and adapting to the specific nuances of each region, tailoring approaches to resonate with local consumers and overcome existing infrastructure limitations.

01/05/2026 Logistics Industry Insights
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Crossborder Ecommerce Hit by Holiday Sales Decline

Crossborder Ecommerce Hit by Holiday Sales Decline

Cross-border e-commerce Christmas orders generally declined this year due to factors like logistics disruptions, decreased consumer confidence, and intense market competition. A deeper issue lies in some business owners' outdated understanding and failure to adapt their business strategies promptly. Sellers should actively innovate products, build brands, refine operations, and expand channels. Business owners need to enhance their awareness and embrace change to break through in the fierce market competition. Adapting to new trends and being proactive is crucial for success in the current e-commerce landscape.

01/05/2026 Logistics Industry Insights
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Shanghai Port Maintains Lead As Worlds Busiest Container Hub

Shanghai Port Maintains Lead As Worlds Busiest Container Hub

Shanghai Port, the world's largest port, plays a pivotal role in the global economy due to its advantageous geographical location, efficient customs clearance processes, extensive shipping network, and comprehensive logistics services. This paper provides an in-depth analysis of Shanghai Port's port codes, operational data, customs procedures, logistics services, and partnerships. It reveals its central position in the global supply chain and showcases its transformation from a 'world's largest port' to a 'world's strongest port'. This analysis highlights Shanghai Port's ongoing development and its increasing influence on international trade and logistics.

12/31/2025 Port Encyclopedia
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YKS Ecommerce Faces Asset Seizure Amid Financial Crisis

YKS Ecommerce Faces Asset Seizure Amid Financial Crisis

Tianzexinxi, the parent company of cross-border e-commerce company Youkeshu, had its real estate seized due to overdue loans. This incident highlights the company's financial difficulties and the pressure of debt repayment caused by exchange rate fluctuations. With the fading of the pandemic dividend and increasing industry competition, companies need to strengthen risk management and adapt to market changes. The case underscores the importance of robust financial planning and hedging strategies for businesses operating in the global e-commerce landscape, especially considering the volatility of currency markets and the increasing competitive pressure.

12/31/2025 Logistics Industry Insights
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Europes Energy Crisis Boosts Chinese Heater Sales Patent Risks Rise

Europes Energy Crisis Boosts Chinese Heater Sales Patent Risks Rise

The European energy crisis has led to a surge in demand for heating equipment, with Chinese products gaining popularity. However, this significant market opportunity carries the risk of patent infringement. This article reminds sellers to prioritize intellectual property protection while exploring the European market. It emphasizes the importance of patent searches and risk assessments to avoid potential losses due to infringement. The article details EU and US design patent risks associated with popular products like electric heaters, electric blankets, heating pads, and hand warmers, aiming to help sellers operate in compliance.

12/31/2025 Logistics Industry Insights
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Coupang Tightens Rules on Chinese Sellers After Trust Concerns

Coupang Tightens Rules on Chinese Sellers After Trust Concerns

Coupang faces a trust crisis due to low-price traps set by Chinese sellers, leading to platform rectification. It canceled some self-shipping models and raised entry barriers. This incident exposes information leakage risks in cross-border e-commerce, warning sellers to operate in compliance. Platforms need to strengthen supervision and quality control to protect consumer rights and rebuild trust. The incident highlights the importance of robust security measures and ethical business practices in the competitive landscape of cross-border e-commerce to maintain consumer confidence and platform integrity.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Face FBA Limits Patent Issues Amid Peak Season

Amazon Sellers Face FBA Limits Patent Issues Amid Peak Season

Amazon sellers face the dual challenges of FBA capacity limits and intellectual property (IP) complaints during the year-end peak season. A large number of garden hose listings were taken down due to patent infringement, highlighting the fierce market competition. FBA restrictions exacerbate inventory planning difficulties, leading sellers to question Amazon's strategic layout. Sellers need to diversify their strategies, including avoiding IP risks, diversifying logistics channels, and paying close attention to policy changes. This requires proactive measures to navigate the complex Amazon marketplace during the crucial holiday season.

12/30/2025 Logistics
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Amazons Seller Program Sparks Debate Over Effectiveness

Amazons Seller Program Sparks Debate Over Effectiveness

Amazon launched the "Account Health Assurance" program to protect eligible sellers from account deactivation due to policy violations. However, the program has high requirements and Amazon retains the final interpretation, leading sellers to question its true "immunity." This presents both opportunities and challenges for appeal service providers. Sellers should be rational and proactively improve store performance to adapt to Amazon's policy changes. This program aims to provide a safety net, but sellers need to focus on maintaining good standing to truly benefit and avoid relying solely on the assurance.

12/30/2025 Logistics Industry Insights
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