South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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Customs Valuation and Transfer Pricing Align for Multinationals

Customs Valuation and Transfer Pricing Align for Multinationals

The World Customs Organization (WCO) and the OECD jointly held a seminar in Pretoria, focusing on the nexus between customs valuation and transfer pricing. The conference promoted cooperation between tax and customs authorities, exploring the application of transfer pricing studies in customs valuation. It emphasized information sharing, aiming to build a fairer international trade environment. Discussions centered on how transfer pricing methodologies can inform customs valuation practices, ensuring accurate and equitable assessment of goods for duty purposes. The initiative seeks to enhance transparency and combat illicit financial flows related to trade.

12/30/2025 Customs Knowledge
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US Imposes Heavyduty Truck Tariffs Amid Industry Concerns

US Imposes Heavyduty Truck Tariffs Amid Industry Concerns

A 25% US tariff on imported heavy-duty trucks has taken effect, aiming to boost domestic manufacturing and strengthen national security. However, this move could lead to increased truck prices, supply chain disruptions, and trade tensions. Industry experts and freight carriers express concern about the long-term impact, citing increased market uncertainty and potential inflationary pressure. The actual effects of the policy remain to be seen. The price increase will impact consumers and businesses alike, potentially slowing down economic growth. The policy's effectiveness in achieving its stated goals is also questionable.

01/21/2026 Logistics Industry Insights
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Rail Freight Gains Traction in European Ecommerce Logistics

Rail Freight Gains Traction in European Ecommerce Logistics

Railway DDP FBA is a novel logistics solution for the European e-commerce market. It combines the efficiency, economy, and safety of railway transportation with the convenience of DDP (Delivered Duty Paid) service, providing a one-stop logistics solution for cross-border e-commerce sellers. By choosing a suitable Railway DDP FBA service provider, sellers can be empowered to succeed in the European market. This method offers a cost-effective and reliable way to transport goods directly to Amazon fulfillment centers, simplifying the import process and reducing potential delays.

01/23/2026 Logistics
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Shenzhen Launches Dedicated Logistics Line to Boost Russia Trade

Shenzhen Launches Dedicated Logistics Line to Boost Russia Trade

This article delves into the core advantages of the Shenzhen-Russia DDP (Delivered Duty Paid) shipping line, including efficient and fast air freight transit times, simplified DDP all-inclusive tax services, transparent and controllable end-to-end visibility management, secure and reliable professional team support, and cost-effective pricing. It also addresses frequently asked questions regarding cargo types and factors influencing prices, providing a reference for businesses to choose the appropriate logistics solutions. The focus is on streamlining the China-Russia trade process through reliable and transparent logistics.

01/26/2026 Logistics
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Amazon Sellers Optimize Returns with Strategic Email Templates

Amazon Sellers Optimize Returns with Strategic Email Templates

This article provides Amazon sellers with a comprehensive guide to writing effective return and refund emails. It covers email templates for common scenarios, tips for improving email effectiveness, and common mistakes to avoid. By learning from this guide, sellers can craft efficient and professional return/refund emails, enhance customer satisfaction, and maintain their store's reputation. The guide aims to help sellers navigate the complexities of customer communication during the return and refund process, ultimately leading to better customer relationships.

01/05/2026 Logistics Encyclopedia
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Amazon Sellers Recoup Losses Via 14 FBA Claim Scenarios

Amazon Sellers Recoup Losses Via 14 FBA Claim Scenarios

This article delves into 14 claimable scenarios that FBA sellers may encounter in areas such as shipping management, customer returns, and product value. It provides practical claim advice to help sellers easily handle these situations and recover losses. It also introduces the advantages of professional claim services, helping sellers save time and effort while improving claim efficiency. Learn how to navigate the FBA claims process and maximize your reimbursement potential.

12/29/2025 Logistics
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Six Strategies to Turn Trade Disruption into Growth

Six Strategies to Turn Trade Disruption into Growth

In today's complex global trade landscape, how can businesses mitigate risks and seize opportunities? This article, from a customs expert's perspective, proposes six key strategies: leveraging data to predict tariff impacts, meticulously reviewing tariff provisions, proactively addressing customs audits, optimizing supply chain layout, prioritizing compliance management, and fully utilizing ACE data. By mastering these strategies, companies can gain an advantage in the turbulent trade environment and achieve sustainable growth. These actions will enable businesses to navigate challenges and capitalize on emerging possibilities.

01/16/2026 Customs Knowledge
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Shopify Launches Tax Tool for Global Ecommerce Sellers

Shopify Launches Tax Tool for Global Ecommerce Sellers

Shopify's duties and import taxes feature is now available to all plan users. Merchants can pre-collect duties at checkout, enhancing cost transparency and reducing rejection rates. To ensure smooth operation, bind the DDP shipping label, accurately fill in product information, update logistics policies, prepare commercial invoices, and optimize the refund process. This allows for a more streamlined and predictable experience for international customers, ultimately boosting sales and customer satisfaction.

11/03/2025 Customs Knowledge
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