e commerce customer service News

SF Express Expands Oversized Parcel Delivery Options in China

This article provides a comprehensive guide to SF Express's heavy freight service. It covers the types of items that can be shipped, size and weight restrictions, the shipping process, packaging tips, and answers to frequently asked questions. This guide helps you understand SF Express's heavy freight service and easily solve the problem of transporting large items. It aims to simplify the process and provide clarity for users looking to ship bulky or heavy goods via SF Express.

01/19/2026 Logistics Encyclopedia

Indonesia Streamlines Trademark Registration for Businesses by 2026

This article provides an in-depth analysis of the key points, service modules, common pitfalls, and risks associated with Indonesian trademark registration in 2026. It also offers evaluation criteria and recommendations for selecting a service provider. The aim is to assist companies venturing into the Indonesian market in choosing a reliable and authoritative trademark agency, successfully registering their trademarks, and safeguarding their brands. It helps businesses navigate the complexities of Indonesian trademark law and secure their intellectual property rights.

01/19/2026 Customs Knowledge

Intermodal Transportations Future Expert Larry Gross Weighs In

Larry Gross provides an in-depth analysis of the multimodal transportation market, examining the impact of new tariff policies, freight economics, and service quality. He emphasizes that multimodal companies should embrace technological innovation, strengthen collaboration, focus on sustainable development, and improve service quality to address challenges and seize opportunities. By doing so, they can differentiate themselves and thrive in the competitive market. The analysis highlights key factors influencing the industry's future and offers strategic insights for success.

01/21/2026 Logistics Industry Insights

Datadriven Guide Customs Brokers Vs Freight Forwarders

This paper, from a data analyst's perspective, deeply analyzes the core differences between customs clearance by freight forwarders and customs brokers, including business positioning, professional depth, service scope, resource network, and responsibility risks. Through scenario-based analysis, it provides enterprises with a decision-making model based on their own business characteristics and proposes risk warnings to help enterprises identify when to change customs clearance service providers. Ultimately, this leads to improved customs clearance efficiency and reduced operating costs.

01/23/2026 Customs Knowledge

CIBC Simplifies Fund Transfers Via CIBCCATTCLS

This article explains how to use the SWIFT code CIBCCATTCLS of the Canadian Imperial Bank of Commerce, highlighting the importance of ensuring accuracy in information during international remittances. It also provides key points to consider when making a transfer.