TACT Manual Remains Vital for Global Air Cargo Industry Amid E-Commerce Boom

TACT Manual Remains Vital for Global Air Cargo Industry Amid E-Commerce Boom

This article presents the important air freight rate manual TACT (The Air Cargo Tariff), first published in 1975 and currently co-published by several airlines. TACT is divided into three main parts and includes all rules and detailed rate information for international transport. Understanding how to use TACT enables transportation professionals to obtain precise quotes, thereby enhancing decision-making efficiency and market competitiveness.

Global Ecommerce and Freight Forwarding Merge for Seamless Supply Chains

Global Ecommerce and Freight Forwarding Merge for Seamless Supply Chains

This paper delves into the synergistic operational model between cross-border e-commerce and international freight forwarding, emphasizing the importance of data collaboration and resilient transportation network configuration. By establishing efficient data synchronization mechanisms and flexible transportation networks, cross-border e-commerce enterprises can effectively reduce logistics costs, enhance customer satisfaction, and gain a greater competitive edge in the global market. Furthermore, this paper provides recommendations for cross-border e-commerce companies when selecting international freight forwarding service providers.

Lasership and Ontrac Merge to Transform US Lastmile Delivery

Lasership and Ontrac Merge to Transform US Lastmile Delivery

LaserShip and OnTrac have merged to create the first nationwide e-commerce last-mile delivery network in the US, aiming to challenge the UPS and FedEx duopoly. This merger promises e-commerce sellers more competitive pricing, flexible delivery options, and improved service quality, ultimately enhancing their bargaining power and customer satisfaction. The combined entity seeks to provide a viable alternative in the rapidly growing e-commerce logistics landscape, offering a broader reach and more comprehensive solutions for online retailers.

01/28/2026 Logistics
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The New Landscape of Global E-commerce Challenges of Temu and Cross-border Logistics Chains

The New Landscape of Global E-commerce Challenges of Temu and Cross-border Logistics Chains

This article explores how Chinese cross-border e-commerce platforms are reshaping global logistics chains under the rapid rise of Temu. In response to significant market demand, various e-commerce platforms are shifting towards a semi-managed model to enhance efficiency and meet customer needs. It also discusses how logistics service providers can improve their competitiveness and address challenges in this new landscape.

07/23/2025 Logistics
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Yous International Expands Crossborder Ecommerce Logistics

Yous International Expands Crossborder Ecommerce Logistics

Yoyee International Express provides one-stop logistics services for cross-border e-commerce, integrating various channels and dedicated lines with tracking capabilities. Key advantages include stable channels, efficient customs clearance, comprehensive tracking, and reliable after-sales service. We offer solutions tailored to the specific needs of e-commerce businesses looking to streamline their international shipping processes and ensure customer satisfaction.

01/04/2026 Logistics
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Guide to Selling on Cdiscount in Frances Ecommerce Market

Guide to Selling on Cdiscount in Frances Ecommerce Market

This article provides an in-depth analysis of the French e-commerce platform Cdiscount, offering a detailed onboarding guide and revealing potential operational risks. It covers key aspects such as registration requirements, fees, self-fulfillment, legal entity requirements, taxation, product selection, logistics, customer service, and marketing promotions. The goal is to help sellers efficiently tap into the French e-commerce market.

AI Boosts Ecommerce Sales During Peak Season

AI Boosts Ecommerce Sales During Peak Season

Shulex launches a dual-engine solution featuring "VOC AI Insights + AI Customer Service Agent" to empower cross-border e-commerce sellers during the year-end mega sales. This solution enables precise identification of market demands, efficient handling of customer inquiries, and enhanced user experience, ultimately building long-term brand competitiveness. Already adopted by hundreds of leading brands, it serves as a robust support system during peak seasons. The solution leverages AI to analyze customer feedback (VOC) and provide intelligent customer service, driving sales and improving customer satisfaction.

Yunfan Global Expands Overseas Warehousing to Enhance Ecommerce

Yunfan Global Expands Overseas Warehousing to Enhance Ecommerce

Yunfan Global is hiring an Overseas Warehouse Customer Service representative to handle order processing, customer inquiries, channel communication, and billing. The ideal candidate will possess an associate's degree or higher and at least one year of experience in overseas warehouse customer service. Familiarity with WMS systems is required. The company offers competitive compensation and benefits, along with a comfortable work environment. This role aims to improve the operational efficiency of cross-border e-commerce sellers.

02/03/2026 Warehousing
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Gen Z Drives Crossborder Ecommerce Growth Strategies

Gen Z Drives Crossborder Ecommerce Growth Strategies

The rise of Gen Z is reshaping the cross-border e-commerce landscape. Businesses need to understand their digital-native, personalized, socially responsible, and value-driven consumption characteristics. Accordingly, they should adjust marketing channels, innovate products, reshape brand image, and upgrade customer service. Effective strategies include strengthening social media marketing, offering personalized options, conveying positive values, and optimizing customer experience. Ultimately, these efforts will help businesses win the favor of Gen Z consumers in the competitive cross-border e-commerce market.

Saia Moves Customer Service to Local Terminals for Faster Support

Saia Moves Customer Service to Local Terminals for Faster Support

Saia Logistics is decentralizing its customer service functions to local terminals to improve responsiveness and customer experience. This move aims to break the traditional centralized service model by directly connecting customers with local teams. While facing challenges in balancing efficiency and cost, it promises breakthroughs in rapid response and personalized service. This transformation also inspires the logistics industry, highlighting the need for continuous innovation and technology adoption to adapt to evolving customer needs. The shift emphasizes localized support for enhanced customer satisfaction.

01/08/2026 Logistics
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