Tiktok Shop Revises Return Policy for Southeast Asia Sellers
TikTok Shop's cross-border return policy in Southeast Asia will be upgraded in March 2026, eliminating the “return without warehouse” option. Merchants will need to choose between self-built warehouses, third-party warehouses, or platform-unified warehouses. The platform recommends enabling the “refund only, no return” function for low-priced goods to improve buyer experience and reduce merchant losses. This aims to streamline the return process and provide more options for both buyers and sellers within the TikTok Shop ecosystem.









