Amazon Enforces Stricter Seller Communication Policies

Amazon Enforces Stricter Seller Communication Policies

Amazon tightens penalties for on-site messaging violations, potentially leading to direct account suspension without successful appeals. The new regulations emphasize compliant operations. Sellers should avoid using sensitive words, prioritize customer service, and collect feedback through compliant channels. This ensures stable growth during peak seasons. Non-compliance can result in severe consequences, highlighting the importance of adhering to Amazon's communication guidelines and focusing on providing excellent customer support within the permitted boundaries. Staying informed about policy updates is crucial for maintaining a healthy seller account.

01/29/2026 Logistics Industry Insights
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Guide to Dutyfree Shipping for Small Parcels

Guide to Dutyfree Shipping for Small Parcels

This article provides an in-depth analysis of duty exemption policies for international small packets, detailing the types of goods more likely to qualify for tax relief, such as charitable aid, humanitarian assistance, policy-supported items, and compliant low-value goods. It offers a guide to avoid common pitfalls, reminding sellers to steer clear of high-risk products. The importance of accurate declaration, understanding destination country policies, and consulting professionals is emphasized, helping cross-border e-commerce businesses optimize tax costs and maximize profits.

11/03/2025 Customs Knowledge
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US Tariffs Challenge Crossborder Ecommerce Firms

US Tariffs Challenge Crossborder Ecommerce Firms

Fluctuating US tariff policies pose a significant challenge to cross-border e-commerce sellers. This article provides an in-depth analysis of the latest US tariff policies, revealing the underlying logic and impact. It offers practical response strategies to help navigate the complexities and find solutions. From the impact of reciprocal tariffs and tariff increases to the analysis of tariff components, this article empowers sellers to survive and thrive through compliant operations and flexible adaptation. It aims to help sellers find a way out of the predicament.

01/05/2026 Customs Knowledge
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Amazon US Investigated for Consumer Rights Violations

Amazon US Investigated for Consumer Rights Violations

Amazon US is being sued over consumer rights issues, exposing regulatory loopholes in e-commerce platforms regarding product quality, return policies, and false advertising. The article calls on Amazon US to strengthen product quality audits, improve return policies, and crack down on false advertising. It also suggests introducing third-party regulation to improve consumer rights protection and promote healthy industry development. This lawsuit highlights the need for greater accountability and transparency in online marketplaces to safeguard consumers from unfair practices and ensure fair competition.

02/02/2026 Customs Knowledge
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Crossborder Firm Daxue Enhances Refund Flexibility for Customer Engagement

Crossborder Firm Daxue Enhances Refund Flexibility for Customer Engagement

Dashu Cross-border offers flexible event refund settings. Merchants can customize refund deadlines in event management, allowing refunds until the event ends or within a specified number of days before the event concludes. Once the first user has paid, the refund settings cannot be changed. This provides a better user experience by offering control over refund policies and mitigating potential disputes related to event cancellations or changes. This feature is particularly useful for cross-border e-commerce events where refund policies need to be clearly defined.

01/20/2026 Customs Knowledge
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Ecommerce Brands Shift Strategies Amid Influencer Marketing Trends

Ecommerce Brands Shift Strategies Amid Influencer Marketing Trends

This article provides an in-depth analysis of the ROI of influencer marketing in the global e-commerce sector, offering strategic insights for cross-border e-commerce practitioners based on the latest developments of major e-commerce platforms. It also focuses on key seller activities and core industry data, revealing the continued growth trend of the e-commerce market size and the significant potential of the second-hand e-commerce market. This analysis helps businesses understand current market dynamics and optimize their e-commerce strategies.

02/05/2026 Logistics Industry Insights
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Crossborder Ecommerce Gains Edge in Online Marketplaces

Crossborder Ecommerce Gains Edge in Online Marketplaces

This article analyzes the current situation and trends of cross-border e-commerce, pointing out the fading dividends of traditional e-commerce platforms and the challenges faced by independent website models. The rise of e-commerce platforms owned by European and American offline retailers presents new opportunities for cross-border e-commerce sellers. The article elaborates on the strategies, advantages, risks, and challenges of embracing these retailer-owned e-commerce platforms, providing practical guidance for sellers. It explores how sellers can leverage these new channels for growth and success in the evolving e-commerce landscape.

01/06/2026 Logistics Industry Insights
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Ecommerce Shifts from Live Streaming to Shelfbased Growth

Ecommerce Shifts from Live Streaming to Shelfbased Growth

E-commerce experts suggest that the benefits of live streaming e-commerce are diminishing, and shelf e-commerce may become mainstream by 2026. Businesses should return to the fundamentals of commerce, focusing on product quality, repurchase rates, and user experience to build stable channels. Through refined operations, companies can enhance brand power and strengthen supply chain barriers for sustainable growth. The "2026 E-commerce Growth Practical Manual" helps businesses grasp trends and address challenges in the evolving e-commerce landscape.

01/27/2026 Logistics Industry Insights
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Nigerias Ecommerce Expands with Crossborder Growth

Nigerias Ecommerce Expands with Crossborder Growth

Nigeria's e-commerce market holds immense potential, with Jumia reporting strong performance and boasting the largest user base in Africa. However, infrastructural limitations and lack of trust remain significant challenges. The influx of Chinese sellers introduces opportunities but also presents risks related to payment systems, logistics, and regulatory policies. The market presents a mix of opportunities and challenges, demanding careful evaluation before entry.

01/06/2026 Logistics Industry Insights
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Trump Tariffs Cut US Trade Gap but Raise Economic Risks Amid European Bankruptcies

Trump Tariffs Cut US Trade Gap but Raise Economic Risks Amid European Bankruptcies

The temporary narrowing of the US trade deficit may be a brief resurgence due to tariff policies, with structural damage potentially emerging in the future. The wave of European corporate bankruptcies serves as a warning, highlighting the persistent economic pressures. In contrast, cross-border e-commerce is growing against the trend, demonstrating its crucial role and long-term potential within the global trade system. This resilience suggests a shift in consumer behavior and a growing reliance on digital platforms for international commerce.

02/03/2026 Customs Knowledge
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