Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon has launched a "Partial Refund" feature, allowing sellers to offer proportional refunds without requiring returns, thereby reducing return costs. This feature is now available on the six major European and American sites, giving sellers more control over their refund strategies. Sellers can now choose to issue a partial refund instead of processing a full return, saving time and money on shipping and handling. This new functionality aims to improve customer satisfaction and streamline the refund process for cross-border e-commerce businesses.

01/23/2026 Logistics Industry Insights
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Ecommerce Brands Leverage Reddit for Marketing Success

Ecommerce Brands Leverage Reddit for Marketing Success

This article provides a practical guide to Reddit marketing for cross-border e-commerce sellers. It focuses on account cold start strategies and content operation techniques, helping you master Reddit, obtain overseas user feedback at a low cost, and enhance brand awareness. Learn how to effectively leverage Reddit's unique community structure to engage with potential customers, gather valuable insights, and drive traffic to your online store. This guide provides actionable tips and best practices to help you succeed on Reddit.

01/23/2026 Logistics Encyclopedia
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Ecommerce Firms Adopt Faster Ocean Freight Strategies for US Deliveries

Ecommerce Firms Adopt Faster Ocean Freight Strategies for US Deliveries

This paper delves into the critical factors impacting ocean freight transit time to US overseas warehouses, including shipping routes, ports, weather conditions, and customs clearance efficiency. It proposes practical optimization strategies such as selecting reputable carriers, advance planning and booking, and streamlining customs processes. Through case studies, the paper emphasizes the importance of transit time optimization for cross-border e-commerce businesses in reducing costs and enhancing competitiveness. The study highlights how improved efficiency can significantly impact profitability and customer satisfaction.

01/23/2026 Logistics Encyclopedia
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Ecommerce Sellers Prepare for Black Friday Cyber Monday Rush

Ecommerce Sellers Prepare for Black Friday Cyber Monday Rush

With BFCM 2025 approaching, cross-border e-commerce sellers face challenges including multi-platform strategy shifts, inventory allocation, and intense traffic competition. E-Cang ERP offers features like multi-platform order integration, overseas warehouse collaboration, and advertising optimization. It empowers sellers to operate efficiently, improve customer experience, and succeed during the peak season. By streamlining operations and providing key insights, E-Cang ERP helps sellers navigate the complexities of BFCM and maximize their sales potential.

01/23/2026 Logistics Industry Insights
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Luo Yonghaos make a Friend Expands to Taobao Amid Live Commerce Boom

Luo Yonghaos make a Friend Expands to Taobao Amid Live Commerce Boom

This article analyzes the potential motivations and opportunities for Luo Yonghao and his 'Make a Friend' team to join Taobao Live. Given the increasing competition on Douyin Live and Taobao Live's need to fill traffic gaps, multi-platform deployment is becoming inevitable. Joining Taobao is expected to bring new growth opportunities for 'Make a Friend' while injecting new vitality into Taobao Live and reshaping the industry landscape. This move could significantly impact the competitive dynamics of live commerce in China.

01/16/2026 Logistics Industry Insights
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US Air Freight Firms Adopt Strategies to Reduce Lowvalue Goods Waste

US Air Freight Firms Adopt Strategies to Reduce Lowvalue Goods Waste

This article delves into the predicament of low-value goods facing destruction in the US air freight line due to policy changes or cost inversions. It analyzes the policy factors triggering mandatory destruction, the cost threshold for economical destruction, and proposes strategies to avoid unnecessary destruction. The aim is to help cross-border e-commerce sellers mitigate risks and optimize their logistics solutions. This includes exploring alternative disposal methods and proactive inventory management to minimize losses associated with potential product destruction in the competitive US market.

11/03/2025 Logistics
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Ecommerce Firms Face Challenges in Global Small Parcel Shipping

Ecommerce Firms Face Challenges in Global Small Parcel Shipping

This article provides a comprehensive analysis of the definition, classification, and selection strategies for international small packets, offering a professional reference guide for cross-border e-commerce sellers. It details the characteristics and applicable scenarios of different services such as unregistered mail, registered mail, and dedicated lines. Furthermore, it proposes selection recommendations based on factors like product value, delivery time requirements, risk tolerance, and target market. The aim is to help sellers optimize logistics costs and improve operational efficiency within the international small packet shipping context.

11/03/2025 Logistics Encyclopedia
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Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba.com has announced a new regulation prohibiting the sale of alcoholic beverages and food products to Saudi Arabia. This rule, effective February 18, 2025, is based on Saudi Arabian law and Islamic Sharia, which forbids the sale of alcohol. Merchants are advised to review existing orders and adjust their sales strategies accordingly. Alibaba.com will strengthen its monitoring and impose penalties on violators. This measure aims to ensure that platform merchants comply with Saudi Arabian laws and highlights the importance of compliant operations in cross-border e-commerce.

11/03/2025 Customs Knowledge
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