Amazon Sellers Key Differences Between Reviews and Feedback

Amazon Sellers Key Differences Between Reviews and Feedback

This article delves into the distinction and importance of Amazon Reviews and Feedback. Reviews significantly impact product conversion rates, while Feedback affects overall store health. Sellers should prioritize product quality and customer service, actively managing both Reviews and Feedback to improve Listing performance and store reputation. Effective management in these areas is crucial for achieving success in the Amazon business. By focusing on these elements, sellers can optimize their listings and build a strong brand, ultimately leading to increased sales and customer loyalty.

12/30/2025 Customs Knowledge
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Ebay Bans How to Appeal Account Suspensions

Ebay Bans How to Appeal Account Suspensions

Permanent eBay account suspension is a serious issue for sellers. This guide provides appeal strategies, emphasizing careful email review, proactive improvement, reasoned arguments, and persistent appeals. It also analyzes common suspension reasons, including high cancellation rates, incentivizing positive feedback, mismatched account information, selling prohibited items, and duplicate listings. Compliance with eBay's policies is crucial to avoid account suspension.

01/04/2026 Logistics Encyclopedia
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Ebays Overseas Warehouse Rules Guide for Greater China Sellers

Ebays Overseas Warehouse Rules Guide for Greater China Sellers

eBay's new policy mandates that new sellers must use its designated overseas warehouses for the first six months, sparking seller dissatisfaction. This article analyzes the rationale behind the new rules and provides coping strategies, including communicating with eBay, evaluating the designated overseas warehouses, and diversifying logistics arrangements. The aim is to help sellers comply with the regulations while safeguarding their own interests and exploring alternative solutions to mitigate potential negative impacts.

01/06/2026 Logistics
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Amazon Sellers Guide to Managing Atoz Claims

Amazon Sellers Guide to Managing Atoz Claims

This article analyzes the Amazon A-to-Z Guarantee claim process, dissecting common scenarios and offering corresponding strategies. It emphasizes preventative measures to help sellers mitigate risks and safeguard their store's profits and reputation. Understanding the A-to-Z claim process is crucial for Amazon sellers to navigate disputes effectively and maintain a positive customer experience, ultimately protecting their business from potential financial losses and negative feedback.

01/04/2026 Logistics Encyclopedia
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FMCSA Solicits Feedback on Hours of Service Rule Changes

FMCSA Solicits Feedback on Hours of Service Rule Changes

The U.S. Federal Motor Carrier Safety Administration (FMCSA) proposes revisions to the Hours of Service (HOS) regulations and plans to gather industry feedback through public hearings. The proposed changes include five key areas: flexibility in break time arrangements, allowing non-driving on-duty time to count as rest, extending driving time under adverse weather conditions, expanding the short-haul exemption, and modifying driver record exceptions. The industry generally hopes the final regulations will strike a balance between efficiency and safety.

01/29/2026 Logistics
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Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon sellers can proactively monitor and respond to feedback in "Voice of the Customer" to identify issues in products and operations and take corrective actions, reducing the risk of performance deterioration. Emphasize documenting improvement measures through "Take Action" to demonstrate a proactive approach to problem-solving to Amazon, which helps maintain good seller performance. By actively addressing customer concerns and showcasing improvements, sellers can safeguard their account health and improve overall customer satisfaction on the Amazon platform.

12/30/2025 Logistics Industry Insights
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Ebay Boosts Seller Protections for Warehouse Logistics

Ebay Boosts Seller Protections for Warehouse Logistics

This article interprets eBay's certified warehouse protection policy, helping sellers mitigate logistics risks and improve service levels. The focus is on meeting requirements for pickup, logistics, and information synchronization, ultimately removing negative records. By adhering to these guidelines, sellers can leverage certified warehouses to enhance their performance and build trust with buyers. Understanding and implementing this policy is crucial for success in cross-border e-commerce on eBay, leading to increased sales and improved customer satisfaction.

01/06/2026 Logistics
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Ebay Enhances Promoted Listings for Holiday Shopping Season

Ebay Enhances Promoted Listings for Holiday Shopping Season

eBay has introduced enhancements to Promoted Listings Advanced, including a quick setup option, simplifying ad creation. This expands ad placements, provides keyword suggestions, introduces negative phrase matching, and optimizes reporting. These improvements are designed to help sellers efficiently increase product visibility and sales during the year-end peak season. The aim is to streamline the advertising process and provide more control and insights, ultimately empowering sellers to maximize their return on investment during this crucial period.

12/29/2025 Logistics Industry Insights
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Ebay Sellers Steps to Close Store and Account

Ebay Sellers Steps to Close Store and Account

This article, from a data analyst's perspective, provides a detailed explanation of the complete process and key considerations for eBay store closure and account termination. It covers a step-by-step breakdown of store closure, the irreversible nature of account termination, frequently asked questions, and the application of data analysis in store closure decisions. The aim is to help sellers complete these operations safely and efficiently, avoiding potential risks. It emphasizes data-driven decision making for minimizing negative impacts during the process.

12/30/2025 Customs Knowledge
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Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon introduces a new Insights tool, allowing sellers to directly create surveys to gather customer feedback, understand purchasing behavior, product perception, and opinions. By precisely targeting the desired audience, sellers can optimize product strategies and increase sales. The pricing model is not yet fully disclosed, but requires a minimum of 100 responses. Effectively utilizing this tool can help sellers stand out in the competitive Amazon marketplace and gain valuable insights to improve their offerings and customer satisfaction.

01/06/2026 Logistics Industry Insights
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