Ebay Sellers Improve Customer Satisfaction Through Better Communication

Ebay Sellers Improve Customer Satisfaction Through Better Communication

This article details various communication channels available to eBay sellers for interacting with buyers, including the eBay messaging system, phone communication (used cautiously), and contacting eBay customer support. It provides practical tips for improving communication efficiency and highlights communication taboos to avoid. The aim is to help sellers build strong customer relationships, enhance customer satisfaction, and ultimately drive sales growth on the eBay platform. By mastering effective communication techniques, sellers can foster trust and loyalty, leading to a more successful eBay business.

01/04/2026 Logistics Encyclopedia
Read More
Ebay Sellers Gain Tips for Efficient Order Tracking

Ebay Sellers Gain Tips for Efficient Order Tracking

This article provides a detailed guide on how to query historical eBay orders and offers a comprehensive analysis of various eBay order statuses. It aims to help sellers better manage their orders and improve operational efficiency. The article also provides suggestions for boosting eBay store operational efficiency, assisting sellers in achieving greater success on the eBay platform. Learn how to effectively track order history, understand different order stages, and optimize your workflow for a smoother and more profitable eBay selling experience.

01/04/2026 Logistics Encyclopedia
Read More
Ozon Revises Seller Pricing with New Cost Controls

Ozon Revises Seller Pricing with New Cost Controls

Ozon platform updated seller offer terms, introducing order cancellation express service fee deductions, but waiving "last mile" fees in specific cases. Sellers need to prioritize order management, optimize logistics, and strengthen communication. Actively adjusting business strategies is crucial to cope with increased costs and achieve sustainable development. This includes carefully monitoring order fulfillment, exploring alternative shipping options, and proactively addressing customer inquiries to minimize cancellations and maximize efficiency within the updated Ozon framework.

11/03/2025 Logistics
Read More
Amazon Launches AWD to Ease Seller Inventory Strains

Amazon Launches AWD to Ease Seller Inventory Strains

Amazon introduced AWD (Amazon Warehousing & Distribution) network to help US sellers solve peak season replenishment challenges. AWD offers a pay-as-you-go warehousing solution that ensures sufficient FBA inventory and avoids stockouts through automated replenishment and global inventory monitoring. The article also shares practical tips for applying to increase replenishment limits for free.

01/04/2026 Logistics
Read More
Amazon Launches Tailored Audiences to Boost Seller Ads

Amazon Launches Tailored Audiences to Boost Seller Ads

Amazon has launched a new feature called "Precise Audience Targeting," allowing sellers to send marketing emails directly to specific consumer groups. This article delves into the core content and transformative significance of this new policy, analyzing seller feedback and market response. It also interprets Amazon's marketing function matrix and provides practical advice for sellers to embrace the changes and welcome a new era of Amazon marketing. The feature aims to improve marketing efficiency and personalization, enabling sellers to reach the most relevant customers with tailored offers.

01/04/2026 Logistics Industry Insights
Read More
Amazon Germany Introduces Click Collect for Seller Growth

Amazon Germany Introduces Click Collect for Seller Growth

Amazon Germany has launched a "Click & Collect" service, allowing third-party sellers to offer same-day in-store pickup to nearby customers. This initiative aims to increase foot traffic, attract new customers, strengthen customer engagement, and enhance store visibility. The service is expected to help sellers expand their local market presence. However, the ultimate impact of this service remains to be seen and will depend on market adoption and customer response.

01/04/2026 Logistics
Read More
Amazon Launches Creator Connection to Boost Seller Sales

Amazon Launches Creator Connection to Boost Seller Sales

Amazon Creator Connection is a platform that connects sellers with off-Amazon creators, empowering sellers to expand traffic and boost sales by setting their own commissions and leveraging external resources. This article details the advantages and usage of this feature, comparing it with Amazon Associates. The aim is to help sellers seize this opportunity and achieve performance growth by effectively utilizing off-platform marketing strategies and collaborations with creators.

01/04/2026 Logistics Industry Insights
Read More
Amazon Updates Seller Account Health Policy for Compliance

Amazon Updates Seller Account Health Policy for Compliance

Amazon has launched its new Account Health Rating (AHR) system, introducing a specific score to evaluate store health more precisely. Sellers need to pay attention to infringement and restricted product violations to avoid exceeding limits. The new retroactive mechanism requires sellers to self-inspect and resolve historical violations. Strategies include regular self-inspection, understanding the rules, establishing a compliance system, actively appealing, and strengthening employee training to ensure stable store operation. Focusing on these areas will help maintain a healthy account and avoid penalties under the new AHR system.

12/31/2025 Logistics Industry Insights
Read More
Lazadas Resale Program Enhances Seller Efficiency in Ecommerce

Lazadas Resale Program Enhances Seller Efficiency in Ecommerce

Lazada's resale service addresses the issue of failed first-time delivery parcels. After quality inspection, goods can be relisted for secondary sales, reducing losses for sellers. This article provides a detailed interpretation of the service's operational mechanism, quality inspection process, and policy highlights. It also offers optimization strategy suggestions to help sellers improve delivery success rates and inventory turnover efficiency. The service aims to minimize the impact of undelivered items and maximize the potential revenue from goods initially intended for single delivery.

12/31/2025 Logistics Encyclopedia
Read More