Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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WCOJICA Project Improves Customs Skills in East Africa

WCOJICA Project Improves Customs Skills in East Africa

The WCO/JICA Joint Project aims to enhance commodity classification capabilities of East African Customs and promote regional trade facilitation. Through Master Trainer training, case studies, and experience sharing, the project addresses commodity classification challenges, improves customs enforcement efficiency, and increases revenue collection, contributing to regional economic integration. The project commits to continuous support for capacity building in East African Customs, ensuring sustainable development. This initiative is crucial for streamlining trade processes and fostering economic growth in the region by standardizing commodity identification and promoting compliance with international trade regulations.

02/12/2026 Customs Knowledge
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Americas Caribbean Customs Workshop Boosts Audit Skills for Revenue Growth

Americas Caribbean Customs Workshop Boosts Audit Skills for Revenue Growth

The World Customs Organization held a post-clearance audit (PCA) seminar for the Americas and Caribbean region in the Dominican Republic, aiming to enhance customs tax collection capabilities. The seminar focused on risk management, audit planning optimization, personnel training, and information technology application, promoting regional cooperation to address cross-border trade challenges and safeguard national economic security. By strengthening PCA, the goal is to improve tax compliance and achieve effective growth in tax revenue. This initiative underscores the importance of robust PCA systems in ensuring fair and efficient tax administration.

02/03/2026 Customs Knowledge
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Guatemala Customs Boosts Leadership for Modernization Efforts

Guatemala Customs Boosts Leadership for Modernization Efforts

Guatemalan Customs, with the support of SECO-WCO, held a leadership workshop to enhance the capabilities of its managers. This initiative aims to promote customs modernization and further facilitate trade. The workshop focused on developing leadership skills necessary for effective management and driving strategic improvements within the customs administration. By investing in its leadership, Guatemalan Customs seeks to streamline processes, reduce trade barriers, and ultimately contribute to economic growth and regional competitiveness. The training underscores the importance of strong leadership in achieving sustainable customs reform and trade facilitation objectives.

02/03/2026 Customs Knowledge
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WCO Aids Bosnias Tax Authority in Risk Management Boost

WCO Aids Bosnias Tax Authority in Risk Management Boost

Funded by the WCO's Eurocustoms Fund, a risk management workshop was held for the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH) to enhance its risk management capabilities. The workshop covered risk assessment, analysis, and response strategies, sharing international best practices. This initiative aims to lay the foundation for a robust risk management system within ITA BiH, ultimately improving tax collection efficiency and combating illicit activities. The training will help the ITA BiH better identify and mitigate potential threats, leading to more effective and secure customs operations.

02/03/2026 Customs Knowledge
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New US Trucking Rules May Reduce Capacity Analysts Say

New US Trucking Rules May Reduce Capacity Analysts Say

Proposed new Hours of Service (HOS) regulations for truck drivers in the US are raising industry concerns about potential capacity reductions and cost increases. The new rules, including shortened driving windows and reduced daily legal driving hours, are expected to significantly impact long-haul transportation. Experts are calling for a balance between safety and efficiency, suggesting companies optimize routes, improve loading and unloading efficiency, enhance driver training, and actively participate in industry associations to collectively address the challenges. The impact on overall freight capacity remains a key concern.

02/03/2026 Logistics
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WCO JICA Boost Customs Valuation in Southern Africa

WCO JICA Boost Customs Valuation in Southern Africa

The WCO and JICA collaborated on an MTP project to train customs valuation officers from five Southern African countries. This initiative aimed to enhance regional customs capacity and facilitate trade development in the region. The project focused on building expertise in customs valuation techniques and promoting international cooperation among customs administrations. Ultimately, the goal was to improve the efficiency and effectiveness of customs operations, contributing to economic growth and regional integration. The training program covered various aspects of customs valuation, ensuring participants gained a comprehensive understanding of the subject matter.

02/06/2026 Customs Knowledge
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Lesotho Upgrades Tax Talent Management System

Lesotho Upgrades Tax Talent Management System

The Lesotho Revenue Authority (LRA) is modernizing its human resource management system to improve operational efficiency and tax collection. The World Customs Organization (WCO) supports the LRA through training and capacity building, assisting in the implementation of a competency-based HRM system to build a highly effective tax workforce. With strong commitment from LRA senior management and continued empowerment from the WCO, the LRA aims to achieve its modernization goals. This collaboration focuses on developing a skilled and competent workforce to drive revenue generation and improve tax administration.

02/06/2026 Customs Knowledge
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Locke Supply Boosts Warehouse Efficiency with Voice Picking Tech

Locke Supply Boosts Warehouse Efficiency with Voice Picking Tech

Locke Supply Chain significantly improved warehouse operational efficiency and order accuracy by introducing the Vocollect voice picking system. Integrated with the WMS, the solution optimized employee training processes and reduced staff turnover, ultimately enhancing overall business operations. Voice picking not only increased picking speed and accuracy but also improved employee work experience, giving the company a competitive edge in the fierce market. This technology allows for hands-free, eyes-free operation, leading to faster order fulfillment and reduced errors, contributing to a more streamlined and efficient warehouse environment.

01/20/2026 Warehousing
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Philippine Customs Boosts Reform Efforts with WCO Backing

Philippine Customs Boosts Reform Efforts with WCO Backing

The World Customs Organization (WCO) conducted a Leadership and Management Development Workshop for senior officials of the Bureau of Customs (BOC) in the Philippines. This initiative aims to solidify reform achievements and enhance crisis response capabilities within the BOC. Through customized training and a blend of theory and practice, the workshop supports the BOC in building a more resilient management system. It also lays the groundwork for future collaboration to effectively implement the World Trade Organization's (WTO) Trade Facilitation Agreement, ultimately contributing to smoother and more efficient trade processes.

01/22/2026 Customs Knowledge
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