Saia Moves Customer Service to Local Terminals for Faster Support

Saia Moves Customer Service to Local Terminals for Faster Support

Saia Logistics is decentralizing its customer service functions to local terminals to improve responsiveness and customer experience. This move aims to break the traditional centralized service model by directly connecting customers with local teams. While facing challenges in balancing efficiency and cost, it promises breakthroughs in rapid response and personalized service. This transformation also inspires the logistics industry, highlighting the need for continuous innovation and technology adoption to adapt to evolving customer needs. The shift emphasizes localized support for enhanced customer satisfaction.

01/08/2026 Logistics
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Canada Post Workers Threaten Strike As Supply Chain Woes Grow

Canada Post Workers Threaten Strike As Supply Chain Woes Grow

Canada Post faces renewed challenges due to a labor dispute. A nationwide overtime ban has caused a sharp decline in parcel volume, highlighting supply chain vulnerabilities. Businesses should adopt diversified logistics strategies to reduce reliance on a single channel. Canada Post needs to actively negotiate with the union to improve operational efficiency and build a more resilient logistics ecosystem. The current situation underscores the need for proactive risk management and alternative delivery solutions to mitigate disruptions and ensure business continuity.

01/08/2026 Logistics
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USPS Adopts Open Access Strategy for Lastmile Delivery

USPS Adopts Open Access Strategy for Lastmile Delivery

The United States Postal Service (USPS) is actively collaborating with logistics companies and retailers through its "Open Last Mile" initiative, aiming to provide faster, more reliable, and cost-effective delivery services, particularly same-day and next-day options. This marks a significant shift in USPS's strategic direction, designed to improve operational efficiency, expand its service offerings, and reshape its position in the logistics industry. This collaboration aims to bring numerous benefits to both retailers and consumers by enhancing delivery speed and reliability.

01/08/2026 Logistics Industry Insights
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Pepsico Consolidates Warehousing to Boost Retail Competitiveness

Pepsico Consolidates Warehousing to Boost Retail Competitiveness

PepsiCo is testing snack and beverage warehouse consolidation in Texas, aiming to reduce costs, improve efficiency, and optimize its supply chain to adapt to changing consumer trends. This initiative is a key step in its 'One North America' strategy, signaling a proactive transformation within the food and beverage industry in response to the reshaping retail landscape. The consolidation is expected to streamline operations and enhance responsiveness to market demands, ultimately contributing to a more agile and cost-effective supply chain.

01/08/2026 Logistics
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Fanatics Shuts Florida Facility in Operational Restructuring

Fanatics Shuts Florida Facility in Operational Restructuring

Sports apparel giant Fanatics announced the closure of its Oak Creek distribution center in Florida, affecting 286 employees. This move is a strategic operational adjustment by Fanatics to optimize its layout and improve efficiency, aiming to respond to market changes and enhance competitiveness. The company will continue to increase investment in technology and innovation, expand into global markets, and strengthen partnerships with sports leagues and teams. This restructuring underscores Fanatics' commitment to adapting to the evolving retail landscape and solidifying its market position.

01/08/2026 Logistics
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Diversitech Cuts Costs by Easing Port Congestion

Diversitech Cuts Costs by Easing Port Congestion

This paper explores how accelerating supply chain speed, particularly in inbound logistics, can reduce costs, improve efficiency, and enhance competitiveness. Using DiversiTech as a case study, it demonstrates the advantages of integrating port drayage, warehousing, and inland distribution. The paper emphasizes the importance of reducing steps and strengthening control within the supply chain. Ultimately, it highlights the critical role of speed in today's dynamic supply chain environment, enabling companies to better respond to market demands and gain a competitive edge.

01/08/2026 Logistics Industry Insights
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Flyjet Express Expands Global Logistics Services

Flyjet Express Expands Global Logistics Services

Feijie Tengda, based in Beijing, is an international freight forwarding company with a global reach. We offer a variety of transportation options including air, sea, and land freight. With a professional team, efficient services, cost-effective solutions, and robust security measures, Feijie Tengda is committed to providing customers with one-stop, high-efficiency, and low-cost international freight solutions. We empower businesses to expand their global operations by streamlining their logistics and ensuring timely and secure delivery of goods worldwide.

01/08/2026 Logistics
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US Air Freight Costs How Weight Brackets Impact Logistics

US Air Freight Costs How Weight Brackets Impact Logistics

This article delves into the weight-based pricing and dimensional weight rules of US air freight special lines, revealing their impact on logistics costs. It helps businesses optimize transportation expenses and maximize profits through strategies such as critical point tactics, volume control, price comparison platform application, and surcharge avoidance. It is recommended to consult professional consultants and utilize intelligent price comparison services to obtain customized solutions. This can lead to significant cost savings and improved efficiency in air freight operations.

01/08/2026 Logistics
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Guyana Boosts Customs Oversight After WCO Audit Review

Guyana Boosts Customs Oversight After WCO Audit Review

At the request of the Government of Guyana, the World Customs Organization (WCO) conducted a Post Clearance Audit (PCA) diagnostic mission in October 2018. Through consultations with the Guyana Revenue Authority - Customs and Trade Administration and external stakeholders, the WCO aimed to assist the country in establishing a robust PCA system. This initiative seeks to enhance customs control capabilities, promote trade facilitation, and support Guyana's sustainable economic development. The ultimate goal is to improve compliance and efficiency in customs procedures.

01/08/2026 Customs Knowledge
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GLS Expands US Operations Via Strategic Partnerships

GLS Expands US Operations Via Strategic Partnerships

GLS is rapidly expanding its US market coverage through partnerships with four regional US carriers, aiming to challenge giants like FedEx and UPS. This strategy focuses on technology integration and two-way transportation, designed to enhance service efficiency and customer experience. It presents a new collaborative model for the parcel delivery industry, allowing GLS to quickly establish a significant presence and compete effectively without the need for extensive infrastructure investment. The partnerships leverage existing regional networks for broader reach and faster delivery times.

01/08/2026 Logistics
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