Costa Ricas Aviation Sector Boosts Economic Growth

Costa Ricas Aviation Sector Boosts Economic Growth

Air transport significantly contributes to Costa Rica's economy, directly generating employment and GDP. Indirectly, it impacts the economy through supply chains, employee consumption, and tourism, with a total contribution of $5.2 billion. Furthermore, air transport facilitates education, cultural exchange, and supports sustainable development. Decreasing air transport costs have improved accessibility in recent years. International routes primarily serve North America, leading to a significant increase in the country's connectivity index, mainly driven by tourism destinations.

12/30/2025 Logistics Industry Insights
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WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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UPS Teamsters Strike Deal to Raise Wages Avoid Strike

UPS Teamsters Strike Deal to Raise Wages Avoid Strike

UPS and the Teamsters union have reached a tentative five-year agreement aimed at improving employee wages and benefits, and fostering better labor relations. The new contract promises significant wage increases, improved treatment for part-time employees, and greater union influence in the face of technological changes. UPS hopes to win back lost customers and solidify its industry position with this agreement. However, the company still faces cost pressures and market fluctuations.

01/28/2026 Logistics
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Warehouses Adopt Highperformance Culture to Boost Logistics Efficiency

Warehouses Adopt Highperformance Culture to Boost Logistics Efficiency

Building a positive warehouse culture is crucial in the face of e-commerce growth, supply chain challenges, and labor shortages. This paper highlights four key elements: transparent communication, recognition and incentives, teamwork, and continuous improvement. By focusing on these areas, companies can cultivate an agile and efficient warehouse culture, boosting employee engagement, operational efficiency, and customer satisfaction. Ultimately, this strengthens organizational resilience and positions businesses for future success in a dynamic market environment.

01/29/2026 Warehousing
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Madagascar Revamps HR to Strengthen Tax Revenue

Madagascar Revamps HR to Strengthen Tax Revenue

The Madagascar Revenue Authority (MRA), with support from the World Customs Organization (WCO), launched an HR modernization project. This initiative aims to enhance operational efficiency, optimize tax collection, and improve employee engagement by building a competency-based HR management system. The MRA will focus on developing a highly skilled and professional tax workforce through competency models, digital empowerment, and cultural transformation. This transformation will enable the MRA to contribute more significantly to Madagascar's economic development.

01/26/2026 Customs Knowledge
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US Layoffs Rise As Job Market Shows Economic Strain

US Layoffs Rise As Job Market Shows Economic Strain

US layoffs in November decreased month-over-month but still rose year-over-year, reaching a new high since 2022. The total number of layoffs this year has surged, while hiring plans have shrunk dramatically to their lowest level since 2010. Macroeconomic factors, technological changes, and industry adjustments are the primary drivers. Individuals should enhance their skills, companies should prioritize employee development, and the government should introduce supportive policies to collectively address the employment challenges.

01/28/2026 Logistics Industry Insights
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UPS Pilots Union Strike Landmark Deal for Stability

UPS Pilots Union Strike Landmark Deal for Stability

UPS Airlines and its pilots' union have reached a new five-year agreement, encompassing salary increases, pension enhancements, and improved rest provisions. The agreement was overwhelmingly approved, demonstrating strong support and laying the foundation for stable operations at UPS Airlines. This agreement provides valuable insights for other companies, highlighting the importance of prioritizing employee rights and establishing effective communication channels while pursuing profit maximization, ultimately achieving mutual benefits for both labor and management.

02/12/2026 Logistics
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Retailers Logistics Firms Compete for Holiday Workers

Retailers Logistics Firms Compete for Holiday Workers

As the holiday season approaches, the logistics and retail industries face labor shortages. Giants like UPS and Amazon are launching large-scale recruitment drives, increasing wages and benefits to attract talent. Companies need to optimize their staffing structure, plan ahead, and focus on employee experience to win the 'talent grab', ensure smooth supply chains, and improve the consumer shopping experience. Early planning and competitive compensation are crucial for success in this competitive hiring landscape.

01/20/2026 Logistics
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3pls Adopt Tech to Boost Ecommerce Peak Efficiency

3pls Adopt Tech to Boost Ecommerce Peak Efficiency

The report highlights the importance of e-commerce technology upgrades for third-party logistics (3PL) companies. To enhance operational efficiency and prepare for peak e-commerce seasons, 3PLs should focus on selecting appropriate warehouse management, order management, and transportation management systems. Key considerations during implementation include system compatibility, employee training, and data migration. By strategically adopting and integrating these technologies, 3PLs can optimize their processes and better serve their e-commerce clients.

01/20/2026 Logistics
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Serbia Customs Adopts Evidencebased Framework for Performance Management

Serbia Customs Adopts Evidencebased Framework for Performance Management

The World Customs Organization (WCO) assisted the Customs Administration of Serbia (CAS) in building a more robust performance evaluation mechanism. This involved developing Key Performance Indicators (KPIs) and integrating strategic planning to enhance customs operational efficiency and decision-making quality. The workshop emphasized data-driven approaches and employee participation, providing valuable insights for other customs administrations. The initiative aims to promote global trade facilitation by improving customs performance and effectiveness through targeted performance management strategies.

02/12/2026 Customs Knowledge
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