Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Douyin Tightens Rules on Drop Shipping Urges Seller Compliance

Douyin Tightens Rules on Drop Shipping Urges Seller Compliance

This article delves into the reasons behind the crackdown on dropshipping stores on TikTok Shop. It provides specific solutions to issues such as proxy shooting, bulk product listing, return addresses, and electronic waybills. Furthermore, it proposes an advanced strategy of transitioning from a dropshipping model to a supply chain model. The aim is to help merchants safely navigate the governance storm, upgrade their stores, and achieve long-term development. This guide offers practical advice for surviving restrictions and evolving towards a more sustainable business approach.

01/04/2026 Logistics Industry Insights
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Amazon FBA Sellers Grapple With Defects Lost Stock

Amazon FBA Sellers Grapple With Defects Lost Stock

Recent issues with Amazon FBA, including defective product classifications, inventory discrepancies, and Amazon's own selling of similar products, are eroding seller trust. This article delves into these problems, highlighting the risks associated with FBA operations. It explores potential solutions, urging Amazon to improve its rules, enhance transparency, and protect seller rights. The goal is to foster a fair and healthy cross-border e-commerce ecosystem for all participants. The article emphasizes the need for accountability and improved communication to rebuild confidence in the FBA program.

01/06/2026 Logistics Industry Insights
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Chinas Supply Chain Fuels Independent Ecommerce Boom

Chinas Supply Chain Fuels Independent Ecommerce Boom

The dropshipping model on independent websites presents new opportunities for Chinese supply chain companies. While Amazon restricts it, platforms like Shopify are more open. Chinese companies are actively participating in the Shopify ecosystem by providing product selection and supply chain solutions. Giants like AliExpress and JD.com are also entering the market, intensifying competition. Building an efficient supply chain system is crucial for Chinese companies to stand out in the independent website ecosystem. They need to focus on optimizing logistics, inventory management, and quality control to succeed.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Face Rising Costs from FBA Rejected Shipments

Amazon Sellers Face Rising Costs from FBA Rejected Shipments

Amazon FBA rejection is a common issue for cross-border e-commerce sellers. This article analyzes the reasons for rejection and provides emergency response strategies, including striving for same-day reshipment, temporary storage in overseas warehouses, and returning to self-operated warehouses for correction. The aim is to help sellers reduce additional costs and emphasizes the importance of preventative measures to minimize the risk of rejection. By understanding the causes and implementing proactive solutions, sellers can improve their FBA acceptance rates and streamline their logistics operations.

01/06/2026 Logistics
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Etsy Sellers Adapt Shipping for Lunar New Year Demand

Etsy Sellers Adapt Shipping for Lunar New Year Demand

Etsy sellers face shipping challenges during the Chinese New Year. This article provides two solutions: delaying shipment and setting up vacation mode. It analyzes the advantages and disadvantages of each option and offers operational suggestions for the Spring Festival period. This helps sellers make the best decisions to ensure smooth store operations and maintain customer satisfaction during this peak season where order fulfillment might be impacted due to factory and logistics closures. Consider these strategies to minimize disruption and keep your Etsy shop running effectively.

01/06/2026 Logistics
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Canada Faces Rail Strike Risk Supply Chain Concerns Rise

Canada Faces Rail Strike Risk Supply Chain Concerns Rise

Canadian railway unions and the two major railway companies are at an impasse in labor negotiations, raising the imminent threat of a strike or lockout, potentially occurring this Thursday. A breakdown in negotiations would severely disrupt Canada's supply chain, impacting energy, agriculture, manufacturing, and other sectors. Businesses are actively seeking alternative solutions, and the government is mediating to avert the economic shock of a potential work stoppage. The priority is to find a resolution that prevents widespread disruption and mitigates potential damage to the Canadian economy.

01/07/2026 Logistics
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Ebay Sellers Gain Traffic with Proven Store Optimization Tips

Ebay Sellers Gain Traffic with Proven Store Optimization Tips

This article delves into eBay store optimization and promotion strategies, covering key aspects such as combining 'Auction' and 'Buy It Now' listings, utilizing promotion tools, crafting attractive store banners, optimizing profile pages, improving seller ratings, and engaging in discussion forums. It also analyzes the causes of traffic bottlenecks and proposes corresponding solutions to help sellers increase store visibility and achieve sales growth. The strategies aim to empower sellers to effectively manage their eBay presence and boost their overall performance in the competitive e-commerce landscape.

01/04/2026 Customs Knowledge
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Amazon Reduces Warehouse Capacity Disrupts Sellers Before Chinese New Year

Amazon Reduces Warehouse Capacity Disrupts Sellers Before Chinese New Year

Amazon sellers are currently experiencing a sudden drop in FBA capacity, coinciding with the crucial period for stocking up for the Chinese New Year, leaving them unable to ship goods normally. High FBA fees contrast sharply with inefficient warehousing services, leading to widespread complaints. Amazon should prioritize its relationship with sellers, improve supply chain management capabilities, and avoid making sellers pay for platform inefficiencies. Sellers should also actively seek alternative solutions, optimize inventory management, and communicate proactively with Amazon to jointly address the challenges.

01/04/2026 Logistics
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DIY Business Intelligence Tools Cut Costs for Facebook Google Ads

DIY Business Intelligence Tools Cut Costs for Facebook Google Ads

This paper proposes a low-cost approach to building a self-built BI system for integrating Facebook and Google advertising data. By leveraging Deferred Deeplink and S2S integration technologies, advertising campaign information is obtained and combined with a self-built BI system for data analysis, enabling ad performance tracking and optimization. The paper also discusses data attribution and duplicate installations, proposing corresponding solutions to address these challenges. This approach offers a cost-effective way to gain insights from advertising data and improve campaign effectiveness.

01/04/2026 Logistics Industry Insights
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