Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

Air Freight Gains Traction in Crossborder Ecommerce

Air Freight Gains Traction in Crossborder Ecommerce

The Air Freight Direct Line, with its unique resource integration and flexible customs clearance model, has become an ideal choice for cross-border e-commerce logistics. It significantly enhances transportation efficiency and customer experience through efficient trunk resource reuse, reduced transportation costs, and improved cargo tracking capabilities, helping merchants maximize their economic benefits.