Fedex Launches Ecommerce Support for Small Businesses

Fedex Launches Ecommerce Support for Small Businesses

FedEx launched FedEx Fulfillment to help SMEs in e-commerce break free from reliance on Amazon. It offers customized logistics solutions to enhance brand image and expand sales channels. Compared to Amazon, FedEx boasts professional logistics experience, an independent third-party position, and flexible customization. SMEs should seize this opportunity to explore suitable logistics solutions and embrace new possibilities. This service aims to empower smaller online businesses with greater control over their supply chain and customer experience, offering an alternative to Amazon's fulfillment services.

01/28/2026 Logistics Industry Insights
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AI Boosts Crossborder Home Furnishing Customer Service

AI Boosts Crossborder Home Furnishing Customer Service

Kagu E-commerce partnered with Shulex to introduce AI customer service, building a unified service system across all channels to enhance user experience and customer service efficiency. The AI customer service provides 24/7 instant responses with a 90% accuracy rate, significantly improving user satisfaction. Shulex AI customer service is deeply integrated with mainstream cross-border e-commerce business systems, breaking down information silos and enabling a seamless service experience. Both parties will continue to deepen cooperation and explore more scenario-based service innovations.

01/27/2026 Logistics Industry Insights
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Guide to Costeffective EMS Shipping to Canada

Guide to Costeffective EMS Shipping to Canada

This article provides a detailed analysis of EMS international sea shipping to Canada, covering its delivery time, costs, and important considerations. It offers practical advice to help you avoid common pitfalls, optimize your sea shipping experience, and ensure your packages arrive safely and quickly. Learn about factors affecting transit times, customs clearance procedures, and tips for preparing your shipment for a smooth journey to Canada via EMS sea freight. This guide aims to simplify the process and provide valuable insights for a successful shipping experience.

01/28/2026 Logistics Encyclopedia
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Amazon Australia Names Matt Furlong Country Manager Amid Localization Push

Amazon Australia Names Matt Furlong Country Manager Amid Localization Push

Amazon Australia announced Matt Benham as the new Country Manager, succeeding Janet Menzies, who will become a Technical Advisor to the CEO of Amazon Stores globally. Benham brings extensive experience in the Australian market and will focus on expanding product selection, improving delivery speed, and maintaining competitive pricing. This leadership change signals Amazon's further commitment to its localization strategy, aiming to provide a better shopping experience for Australian consumers. The move emphasizes a deeper understanding and catering to the specific needs and preferences of the Australian market.

01/28/2026 Logistics Industry Insights
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Atlanta Smart Center Boosts Ecommerce Fulfillment Efficiency

Atlanta Smart Center Boosts Ecommerce Fulfillment Efficiency

Project Verte partnered with 6 River Systems to deploy Chucks robots in Atlanta, enhancing order processing efficiency, optimizing customer experience, and achieving intelligent e-commerce fulfillment. This collaboration leverages robotics to streamline warehouse operations, resulting in faster turnaround times and improved accuracy. By automating key fulfillment processes, Project Verte aims to provide a more seamless and efficient experience for its customers, ultimately boosting satisfaction and loyalty. The deployment demonstrates a commitment to innovation and a focus on utilizing technology to improve the overall e-commerce fulfillment process.

01/28/2026 Logistics
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US Retail Imports Hit Decade High Ahead of Holiday Season

US Retail Imports Hit Decade High Ahead of Holiday Season

US retail imports hit a decade high, signaling significant potential for the holiday shopping season. However, import growth isn't fully synchronized with demand. While supply chain data is encouraging, retailers need to optimize management, enhance customer experience, and embrace digital transformation to stand out in the competition and secure future success. Effective supply chain management and a focus on consumer experience will be crucial for navigating the upcoming holiday season and beyond. This requires a proactive and adaptable approach to meet evolving consumer demands.

01/29/2026 Logistics Industry Insights
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