Guide to Managing Cargo Damage Claims in Ocean Freight

Guide to Managing Cargo Damage Claims in Ocean Freight

This article details the claim process for damaged or lost cargo in marine transportation. It covers claim route selection, essential document checklists, standard claim procedures, and important considerations. The aim is to assist importers and exporters in efficiently and reasonably pursuing claims to maximize loss recovery. It provides practical guidance on navigating the complexities of marine insurance and claim settlement, empowering businesses to protect their interests when faced with cargo discrepancies during international shipping.

02/03/2026 Logistics Encyclopedia
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Amazon Sellers Adopt New Tactics to Fight Copyright Claims

Amazon Sellers Adopt New Tactics to Fight Copyright Claims

This article details two methods for Amazon sellers to file complaints and protect their rights against copyright infringement through the Amazon platform. It emphasizes the importance of brand registration and valid intellectual property. Additionally, it provides an alternative avenue for rights protection: offline litigation through a lawyer. The aim is to help sellers better safeguard their own interests in the face of copyright violations on Amazon.

02/03/2026 Customs Knowledge
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Amazon Sellers Use Noninfringement Reports to Counter Patent Claims

Amazon Sellers Use Noninfringement Reports to Counter Patent Claims

Facing an Amazon patent infringement complaint? This article reveals the crucial role of a "Non-Infringement Report" in the appeal process through real-world examples. A professional legal team compares product structures and issues an authoritative report, successfully helping sellers restore their ASINs. Choosing a professional compliance service team is a wise decision for cross-border e-commerce companies to address intellectual property challenges. A well-prepared non-infringement report can significantly improve the chances of a successful appeal and ASIN reinstatement.

02/03/2026 Customs Knowledge
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Global Air Cargo Loss Claims Compensation and Prevention Guide

Global Air Cargo Loss Claims Compensation and Prevention Guide

This article details the process for handling international air freight loss, including key steps such as promptly notifying the carrier, preparing claim documents, submitting the claim application, and tracking its progress. It also deeply analyzes the compensation policies for lost international air freight, covering compensation based on declared value and liability limits stipulated by conventions. Furthermore, it provides suggestions for preventing cargo loss, aiming to assist shippers in better addressing such issues. The goal is to provide a comprehensive guide to navigate the complexities of air freight loss claims.

02/04/2026 Logistics Encyclopedia
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Crossborder Ecommerce Growth FBA Logistics and Market Strategies

Crossborder Ecommerce Growth FBA Logistics and Market Strategies

This article delves into the core components of cross-border e-commerce, focusing on FBA logistics, product selection strategies, and key elements of overseas market expansion. It covers topics such as FBA ocean freight forwarding, FBA classification strategies, FBA logistics to Canada, Amazon US and Mexico, dedicated DDP lines to Austria and Oman, Amazon employee benefits, and end-to-end FBA operations. The aim is to provide comprehensive guidance for cross-border e-commerce sellers, helping them achieve success in the global marketplace.

01/29/2026 Logistics
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Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Amazon FBA Sellers Face Customs Clearance Challenges

Amazon FBA Sellers Face Customs Clearance Challenges

Shipping through Amazon FBA requires customs clearance, which involves export policies and regulations. Sellers must provide relevant declaration documents. Customs requirements vary for different markets, and sellers can authorize logistics companies or customs brokers to handle the clearance process, ensuring compliance for cross-border transportation.

08/04/2025 Customs Knowledge
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