WCO Releases Guidebook for Futureready Customs Organizations
This guide, published by the World Customs Organization (WCO), compiles global customs best practices in work organization, workplace design, and talent management. It aims to assist member administrations in addressing challenges like pandemics and building more resilient, efficient, and attractive future customs organizations. The content covers flexible working models, process optimization and automation, open-plan office spaces, talent development and training, and employee care and well-being.









