WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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Liberia Upgrades Tax Agency HR Systems with WCO Assistance

Liberia Upgrades Tax Agency HR Systems with WCO Assistance

With the support of the World Customs Organization (WCO), the Liberia Revenue Authority (LRA) is modernizing its Human Resource Management (HRM). This includes developing a job catalog and competency framework, as well as initiating capacity assessments and change management. Emerging as a model in West Africa, the LRA is progressing towards becoming a regional leader in HRM, offering valuable lessons for other developing nations. The modernization efforts aim to enhance the efficiency and effectiveness of the LRA's workforce.

01/05/2026 Customs Knowledge
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WCO Aids Mongolia in Strengthening Customs Risk Management

WCO Aids Mongolia in Strengthening Customs Risk Management

The World Customs Organization (WCO) collaborated with Mongolian Customs to conduct a passenger risk screening workshop in Ulaanbaatar, aiming to enhance Mongolia's risk-based passenger targeting capabilities. The workshop covered risk management frameworks, behavioral analysis, questioning techniques, and the application of WCO risk management tools. It emphasized the strategic importance of risk management in customs modernization and explored future trends in intelligent risk management.

01/05/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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WCO ENFORCE Team Up to Stop Illegal Waste Shipments

WCO ENFORCE Team Up to Stop Illegal Waste Shipments

The World Customs Organization (WCO), through its Environment Programme, actively participates in optimizing the Regulatory Compliance Environment Network (ENFORCE) initiative, aiming to strengthen Customs' role in combating the illegal transboundary movement of waste. The WCO will assist ENFORCE members in connecting with national Customs administrations, providing training, and coordinating operations to enhance Customs enforcement capabilities and collectively build a global environmental security network. This will contribute to a more secure and sustainable environment by preventing the illegal dumping and trafficking of hazardous waste.

01/05/2026 Customs Knowledge
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Malaysia Boosts Border Security with Wcobacked Risk System

Malaysia Boosts Border Security with Wcobacked Risk System

The World Customs Organization (WCO) held a risk management workshop in Malaysia to support the Royal Malaysian Customs Department (RMCD) in strengthening its border security. The workshop focused on risk identification, targeting, postal/express consignment risk management, and international cooperation. By combining theory and practice, it aimed to enhance RMCD's risk management capabilities, laying the foundation for building a smart customs administration and safeguarding national security. The workshop provided valuable insights and practical tools for RMCD to improve its risk assessment and mitigation strategies.

01/05/2026 Customs Knowledge
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Asiapacific Customs Enhance Remote Training Through Regional Collaboration

Asiapacific Customs Enhance Remote Training Through Regional Collaboration

The 19th Heads of WCO Regional Training Centers in Asia Pacific Conference focused on customs capacity building under the pandemic, exploring distance learning strategies, professional development, and data analytics applications. Various centers shared their experiences, emphasizing collaboration to jointly address challenges and promote customs modernization in the Asia-Pacific region. The meeting highlighted the importance of adapting training methods and leveraging technology to ensure continued professional development for customs officers during and after the pandemic.

01/05/2026 Customs Knowledge
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Americas Caribbean Customs Agencies Push Gender Equality at Forum

Americas Caribbean Customs Agencies Push Gender Equality at Forum

The Americas and Caribbean Customs Virtual Forum focused on gender equality and diversity, bringing together representatives from 24 countries. They shared experiences, discussed challenges, and launched the Spanish version of the WCO Gender Equality Organizational Assessment Tool (GEOAT). The forum aims to promote progress in gender equality within customs administrations and integrate it into the customs agenda. This initiative lays the foundation for building a more equitable and inclusive customs environment across the region.

01/05/2026 Customs Knowledge
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Colombia Boosts Customs Audits with WCO Support

Colombia Boosts Customs Audits with WCO Support

The World Customs Organization (WCO) successfully conducted a Post-Clearance Audit (PCA) technical assistance workshop for the Colombian Tax and Customs Authority (DIAN). The workshop aimed to enhance DIAN's PCA capabilities and assist in applying the WCO PCA diagnostic tool. Through expert training and guidance, DIAN made significant progress in understanding PCA concepts, improving audit processes, and developing long-term development strategies. This contributes to building a more efficient and transparent tax system in Colombia.

01/05/2026 Customs Knowledge
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