XCOTTON Expands Insurance for Crossborder Ecommerce

XCOTTON Expands Insurance for Crossborder Ecommerce

XCOTTON provides cross-border e-commerce sellers with one-stop after-sales solutions, including insurance services such as parcel, return, warranty, and product liability coverage. With global compliance qualifications and a professional service team, XCOTTON is committed to building a complete safety net for overseas brands and consumers, helping cross-border e-commerce develop without worries. It aims to alleviate the burdens of returns and liabilities, ensuring a smoother and more secure experience for both sellers and buyers in the global marketplace.

01/21/2026 International Settlement
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Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Ebay Scrapers Fuel Market Homogenization Sellers Warn

Ebay Scrapers Fuel Market Homogenization Sellers Warn

eBay trending product tools offer big data support, but over-reliance can lead to homogenization. Sellers should use them as a reference for product selection, combining them with their own advantages to explore niche markets. Focus on extension products and alternatives to avoid price wars and achieve differentiated competition. These tools are best used to inform, not dictate, product choices, allowing sellers to leverage their unique strengths and identify underserved customer needs for sustainable growth on eBay.

01/06/2026 Logistics Industry Insights
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WCO Enhances African Customs Training Amid Belgian Graduation Milestone

WCO Enhances African Customs Training Amid Belgian Graduation Milestone

The Secretary General of the World Customs Organization (WCO) attended the graduation ceremony of French-speaking African customs officials at the Belgian Customs Academy, emphasizing the crucial role of customs in revenue collection, trade facilitation, and societal protection. This initiative supports African economic development and the AfCFTA by enhancing customs management, promoting regional integration, and fostering international cooperation. The WCO plays a key role by providing technical assistance and promoting the application of international standards, ultimately contributing to a more efficient and secure trade environment in Africa.

01/05/2026 Customs Knowledge
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