Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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US Service Sector Hits Record High in May Amid Demand Surge

US Service Sector Hits Record High in May Amid Demand Surge

The US Services PMI hit a record high of 64 in May, signaling a robust economic recovery. All 18 industries reported growth, driven by pent-up demand. However, supply chain bottlenecks, labor shortages, and inflationary pressures pose significant challenges. Experts anticipate a potential pullback in the future, but overall demand remains strong. Policymakers should focus on addressing structural issues to ensure sustainable growth. The strong PMI indicates a vibrant services sector, but the underlying constraints need careful monitoring to avoid hindering long-term economic progress.

01/20/2026 Logistics Industry Insights
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Cayman Brac Airport Expands Cargo Operations and Customs Services

Cayman Brac Airport Expands Cargo Operations and Customs Services

This article provides an in-depth analysis of key information regarding Cayman Brac Airport (CYB), including its geographical location, airport code, operational characteristics, and specific requirements for air freight clearance. It emphasizes the importance of meticulous management and information acquisition in international air freight. The article offers practical references and risk warnings for relevant practitioners, highlighting the nuances of operating within the Cayman Brac air freight environment.

09/29/2025 Airport Codes
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Aviation Logistics New Battleground Who Will Prevail

Aviation Logistics New Battleground Who Will Prevail

This article analyzes the dynamics of China's air freight logistics market: against the backdrop of manufacturing transformation, rapid growth of cross-border e-commerce, and the development of cold chain logistics, the demand for air freight logistics continues to rise. Meanwhile, the insufficient market supply and high entry barriers complicate the competitive landscape. The future air freight logistics market holds significant potential and challenges.

05/06/2023 Logistics
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Exploring The Core Role Of Freight Forwarding In International Trade

Exploring The Core Role Of Freight Forwarding In International Trade

This article discusses the significance of international freight forwarding in the foreign trade sector, highlighting the intermediary role of freight forwarders between shippers and carriers. Freight forwarders coordinate various transportation stages, including booking, customs clearance, cargo transport, and delivery, ensuring that goods arrive at their destination safely and efficiently. Their clients include foreign trade companies and manufacturers, providing essential support for the smooth progression of international trade.

07/21/2025 Logistics Encyclopedia
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Logistics Sector Faces Economic Shifts and Legal Hurdles

Logistics Sector Faces Economic Shifts and Legal Hurdles

This article reviews the 2013 logistics awards, analyzes the impact of the 2026 economic outlook on the logistics industry, and interprets the latest trends in the freight market, freight index, and railway transportation. It also explores the legal frontiers of freight broker liability. The article emphasizes that companies should pay attention to industry trends, flexibly respond to challenges, and embrace efficiency, innovation, and sustainable development.

01/20/2026 Logistics
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Gatwick Airport Emerges As Key European Air Cargo Hub

Gatwick Airport Emerges As Key European Air Cargo Hub

London Gatwick Airport (LGW) is a vital air cargo hub in the UK, strategically located with a dual-runway configuration and modern terminal facilities. It offers a comprehensive range of full-service, low-cost, and charter operations, boasting a global route network. With consistent passenger growth, LGW holds significant cargo potential, making it an ideal gateway connecting Europe to the world. Its infrastructure and location position it well for further development as a key player in European freight and logistics.

09/26/2025 Airport Codes
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Flexport Enhances Global Shipping with Supplier Communication Tools

Flexport Enhances Global Shipping with Supplier Communication Tools

Flexport offers full-service supplier communication. After booking freight, Flexport takes over all communication with suppliers, ensuring smooth delivery and timely updates on shipment status. Accurate supplier contact information is crucial when creating quotes for efficient communication. Flexport plays key roles in order confirmation, pickup arrangements, document preparation, problem-solving, and information updates, helping businesses enhance their competitiveness. By handling these tasks, Flexport streamlines the shipping process and reduces the burden on businesses, allowing them to focus on their core operations.

01/05/2026 Logistics Encyclopedia
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