Nordstrom Rack Cuts Costs As Online Sales Decline

Nordstrom Rack Cuts Costs As Online Sales Decline

Nordstrom Rack is strategically adjusting its operations by slowing down store fulfillment and raising the threshold for free in-store pickup. These changes aim to improve inventory accuracy and boost profitability. By optimizing its supply chain and enhancing operational efficiency, Rack is committed to building a more efficient and sustainable business model. This strategic shift is designed to maintain a competitive edge in the highly competitive off-price retail market and address challenges related to inventory management in an omnichannel environment.

01/16/2026 Logistics
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Wayfair Cancels Houston Warehouse Amid Strategy Reevaluation

Wayfair Cancels Houston Warehouse Amid Strategy Reevaluation

Online furniture giant Wayfair's cancellation of its Houston fulfillment center project reflects a strategic shift amid economic downturn and intensified market competition. The company is now focusing on core business, optimizing operational efficiency, and pursuing cautious investment expansion. This move impacts Wayfair's own development and also calls for rational expansion, optimized layouts, and technological innovation within the broader logistics industry. Wayfair's decision highlights the need for companies to adapt their strategies to navigate challenging economic conditions and prioritize sustainable growth.

01/16/2026 Logistics
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Tiktok Shop Aims to Improve Seller Experience Scores

Tiktok Shop Aims to Improve Seller Experience Scores

This article addresses the challenge of improving TikTok Shop experience scores, especially for shops below 4.5. It provides refined operational strategies by analyzing the importance of the experience score. A phased improvement plan is proposed: high-scoring shops should focus on order fulfillment and customer service, while low-scoring shops should use promotional items to attract traffic and optimize customer service and delivery. The core lies in product selection, shipping, and after-sales service to ensure a steady increase in the experience score.

01/16/2026 Logistics Encyclopedia
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Chewy Expands Automation to Address Supply Chain Challenges

Chewy Expands Automation to Address Supply Chain Challenges

Chewy is aggressively pursuing an automated warehousing strategy, planning to open three automated fulfillment centers in the next 14 months to address supply chain challenges like labor shortages, transportation pressures, and inflation. Through automation upgrades and customized packaging innovations, Chewy aims to improve operational efficiency, reduce costs, and provide superior service to its over 19 million active customers, solidifying its leading position in the pet e-commerce market. The company is focused on streamlining its processes to better serve its growing customer base.

01/19/2026 Logistics
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Firms Prioritize Customercentric Supply Chains for Future Growth

Firms Prioritize Customercentric Supply Chains for Future Growth

This paper delves into the future trends of customer-centric supply chains, proposing six cornerstones for building intelligent fulfillment services: dynamic segmentation, asset-light operations, real-time visibility, service-oriented operating models, data-driven application intelligence and technology, and continuous innovation. It emphasizes that companies should build a flexible supply chain system through continuous evolution to adapt to changing market demands and enhance customer experience. This evolution allows for a more responsive and tailored approach to meet customer needs effectively.

01/19/2026 Logistics Industry Insights
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Ecommerce Warehouses Adopt Flexible Forklifts and Automation

Ecommerce Warehouses Adopt Flexible Forklifts and Automation

In the e-commerce era, warehouse operations face challenges including space constraints, labor shortages, and fluctuating order volumes. Innovative technologies like narrow aisle forklifts optimize space utilization, while flexible automation enhances picking speed and caters to personalized demands. Companies should carefully select automation solutions tailored to their specific business needs to achieve efficiency gains and cost optimization. The key is to find the right balance between automation and human labor to maximize productivity and adapt to the dynamic demands of e-commerce fulfillment.

01/19/2026 Warehousing
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Ecommerce Sellers Adapt Logistics Strategies for Peak Season

Ecommerce Sellers Adapt Logistics Strategies for Peak Season

Peak season presents significant logistics challenges for cross-border e-commerce, especially for independent platform sellers. This article proposes four key strategies: optimizing the fulfillment process, selecting a professional freight forwarder, choosing the best logistics channels, and emphasizing customs clearance. These strategies help sellers overcome issues like warehousing delays and improve logistics efficiency and user experience, ultimately enabling them to succeed during the peak season. By proactively addressing these challenges, independent e-commerce businesses can maximize their sales and customer satisfaction.

01/19/2026 Logistics
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Ecommerce Logistics Adapts to Rising Demand Diverse Delivery

Ecommerce Logistics Adapts to Rising Demand Diverse Delivery

E-commerce growth profoundly impacts logistics, leading to diverse fulfillment models. To address these challenges, logistics managers must adopt dynamic systems, third-party collaborations, and innovative software, while shifting mindsets towards customer-centricity, data-driven decision-making, and continuous innovation. This special issue explores how software, technology, and processes can empower businesses to exceed customer expectations. It highlights the importance of adapting and leveraging new tools to optimize logistics operations and enhance the overall customer experience in the evolving e-commerce landscape.

01/20/2026 Logistics Industry Insights
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Lastmile Delivery Costs Challenge Retailers Amid Demand for Speed

Lastmile Delivery Costs Challenge Retailers Amid Demand for Speed

High last-mile delivery costs drive intense logistics competition behind e-commerce's 'free shipping' promise. This article analyzes various delivery models, including 'coopetition,' e-commerce companies building their own logistics networks, and individual operators. It highlights delivery density as crucial for cost reduction and emphasizes the need for shippers to understand their service providers, ultimately responsible for 'free next-day delivery.' Understanding the nuances of these models and focusing on efficiency are key to navigating the challenges of modern e-commerce fulfillment.

01/20/2026 Logistics Industry Insights
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Robots Transform Warehouses As Automation Accelerates

Robots Transform Warehouses As Automation Accelerates

This paper delves into the application of robotics in logistics fulfillment centers, analyzing how they address the challenges posed by the pandemic and achieve cost reduction and efficiency gains. It highlights the diverse types of robotic technologies and their continuous evolution in software, workflows, and intelligence. Labor shortages and e-commerce surges are identified as key drivers for robot adoption. Human-robot collaboration, software-driven solutions, and pragmatic advancements are crucial trends in the development of robotics within the logistics sector.

01/20/2026 Logistics Industry Insights
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