Bolivia Customs Implements Stress Management Program
The Global Trade Facilitation Program (GTFP) provided stress management and resilience training to Bolivian customs officers. Through a blended online and offline approach, the training helped officers identify sources of stress, master stress management tools, and enhance emotional intelligence, ultimately achieving work-life balance. The project aimed to improve the individual well-being and job satisfaction of customs personnel, as well as enhance the overall effectiveness and service quality of the customs organization. This capacity building initiative fosters a healthier and more productive work environment.
