Gambia Revenue Authority Enhances Efficiency with Data Dashboards

Gambia Revenue Authority Enhances Efficiency with Data Dashboards

The Gambia Revenue Authority, with support from the World Customs Organization, is developing a strategic dashboard to enhance tax management efficiency and decision-making. This dashboard, designed to centralize key performance indicators, covers critical areas such as tax revenue, trade facilitation, and compliance management. It aims to provide management with a comprehensive overview and promote the modernization of tax administration. The dashboard will enable data-driven insights and facilitate informed strategic planning within the agency.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Boosts Project Management for Modernization

Gambia Revenue Authority Boosts Project Management for Modernization

The Gambia Revenue Authority, with support from the WCO-Sweden Cooperation Programme (OMD-MADAO), has successfully developed a project management methodology to improve the efficiency of reform and modernization projects. This methodology covers all phases of the project lifecycle and is expected to be officially approved and fully implemented in September. It aims to establish an efficient and standardized project management system within the Gambia Revenue Authority and serve as a model for other developing countries. The initiative will enhance the GRA's ability to effectively manage and execute strategic projects.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

01/20/2026 Customs Knowledge
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Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

With the support of the World Customs Organization, The Gambia Revenue Authority (GRA) launched strategic management reforms to enhance organizational efficiency and strategic execution. Through assessment, roadmap development, and strengthening project management systems, the GRA aims to become a West African tax model, contributing to regional development. The reforms are expected to improve revenue collection, streamline processes, and foster greater international cooperation in tax matters, ultimately boosting The Gambia's economic growth and stability.

01/26/2026 Customs Knowledge
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Gambia Central Bank SWIFT Code Guide for Global Transfers

Gambia Central Bank SWIFT Code Guide for Global Transfers

This article provides a detailed explanation of the SWIFT code (CBGAGMGMXXX) for the Central Bank of The Gambia. It explains the structure and usage of SWIFT codes and offers essential considerations for international money transfers. This guide aims to assist users in successfully completing international transfers to accounts held at the Central Bank of The Gambia, ensuring a smooth and efficient process. It covers key aspects to consider when initiating such transactions, minimizing potential errors and delays.

09/01/2025 International Settlement
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Banjul Port: The Maritime Economic Hub of The Gambia

Banjul Port: The Maritime Economic Hub of The Gambia

Banjul Port, located in Gambia, serves as the largest seaport in the country and plays a crucial role in its economic development. With convenient transportation and comprehensive facilities, the port supports nearly 90% of Gambia's external trade. The modern equipment and technology at Banjul Port ensure efficient loading and unloading operations, making it well-known in Africa for its safety and straightforward trade procedures.

07/18/2025 Logistics Encyclopedia
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Gambia Revenue Authority Boosts HR Strategy with WCO Aid

Gambia Revenue Authority Boosts HR Strategy with WCO Aid

With Sida's funding, the WCO, through the WACAM project, is assisting the Gambia Revenue Authority in enhancing its human resource management capabilities and optimizing recruitment processes. This initiative aims to strengthen the GRA's operational efficiency by improving its ability to attract, retain, and develop qualified personnel. The project focuses on modernizing HR practices and aligning them with international standards to support the GRA's mandate in revenue collection and border security. Ultimately, this contributes to Gambia's economic development by fostering a more effective and transparent customs administration.

01/26/2026 Customs Knowledge
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