Ghana Revenue Authority Upgrades HR System with WCO Support

Ghana Revenue Authority Upgrades HR System with WCO Support

The Ghana Revenue Authority (GRA), with support from the World Customs Organization (WCO), has launched a blueprint for Human Resource Modernization. Through the WCO WACAM project, the GRA aims to establish a competency-based HR management system. This includes optimizing recruitment processes, strengthening employee training, improving performance management, and enhancing the capabilities of the HR department. The overall goal is to contribute to the economic development of Ghana by creating a more effective and efficient workforce.

01/22/2026 Customs Knowledge
Read More
Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
Read More
Lesotho Revenue Authority Advances Operational Excellence in Strategic Retreat

Lesotho Revenue Authority Advances Operational Excellence in Strategic Retreat

The Lesotho Revenue Authority (LRA) successfully held a high-level strategic retreat to clarify strategic priorities, enhance leadership, and accelerate reform and modernization. The World Customs Organization, the World Bank, and the Finnish Customs Cooperation Fund provided support. The retreat strengthened the management team's cohesion and provided clear direction for the organization's future development. Key focus areas included improving tax administration, fostering effective leadership, and driving strategic growth initiatives to enhance the LRA's overall performance and contribution to Lesotho's economic development.

02/03/2026 Customs Knowledge
Read More
Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
Read More
WCO Backs Gambias Customs Reform for West African Leadership

WCO Backs Gambias Customs Reform for West African Leadership

The World Customs Organization (WCO), through the WACAM project, is assisting the Gambia Revenue Authority (GRA) in building a competency-based human resource management system. Through expert consultations and institutionalization efforts, the GRA is expected to become a benchmark for human resource management in West Africa, offering valuable lessons for other developing countries. This initiative aims to strengthen the GRA's capabilities and contribute to its overall effectiveness and efficiency in customs administration.

01/26/2026 Customs Knowledge
Read More
Standard Chartered Gambia Simplifies SWIFT Transfers

Standard Chartered Gambia Simplifies SWIFT Transfers

This article provides the SWIFT code (SCBLGMGMXXX) for Standard Chartered Bank Gambia and a guide for international money transfers. It emphasizes the importance of the SWIFT code, its usage scenarios, and the need for secure verification. Using the correct SWIFT code is crucial for ensuring the safety and efficiency of international remittances to and from Standard Chartered Gambia. This guide aims to help users conduct international money transfers smoothly and securely by providing essential information and best practices.

09/01/2025 International Settlement
Read More
WCO Enhances Customs Valuation in Rwanda and Uganda

WCO Enhances Customs Valuation in Rwanda and Uganda

The World Customs Organization (WCO) provided technical assistance on customs valuation to the Rwanda Revenue Authority (RRA) and the Uganda Revenue Authority (URA). This assistance included diagnostic missions, thematic workshops, and SYDONIA World module assessments. The aim was to strengthen the professional capacity of both countries in the area of customs valuation and to promote regional cooperation and exchange in the customs field.

01/26/2026 Customs Knowledge
Read More
Lesotho Boosts Trade with Enhanced Customs Audits

Lesotho Boosts Trade with Enhanced Customs Audits

A high-level virtual workshop on Post-Clearance Audit was successfully conducted for the Lesotho Revenue Authority under the joint framework of HMRC, WCO, and UNCTAD. The workshop aimed to support developing countries in effectively implementing the WTO Trade Facilitation Agreement. It enhanced the professional skills of Lesotho Revenue Authority officials and fostered cooperation between customs and businesses, contributing to Lesotho's economic development. The training focused on modern PCA techniques and risk management strategies to optimize revenue collection and improve trade compliance.

01/26/2026 Customs Knowledge
Read More
Guaranty Trust Bank Gambia Simplifies SWIFT Transfers

Guaranty Trust Bank Gambia Simplifies SWIFT Transfers

This article provides a detailed explanation of the SWIFT code GTBGGMGMXXX for Guaranty Trust Bank (Gambia) and offers a practical guide to cross-border remittances. It covers the code's structure, usage scenarios, methods for finding branch codes, and important remittance considerations. The aim is to assist readers in making secure and efficient international transfers to this bank. This guide helps navigate the complexities of international banking and ensures a smooth remittance process to Guaranty Trust Bank in Gambia.

09/03/2025 International Settlement
Read More
Ecobank Gambia SWIFT Code Simplifies Crossborder Transfers

Ecobank Gambia SWIFT Code Simplifies Crossborder Transfers

This article provides a detailed analysis of Ecobank Gambia's SWIFT/BIC code, ECOCGMGMXXX, along with a practical guide to cross-border transfers. It covers the structure of SWIFT codes, their usage scenarios, key considerations, and how to receive international remittances. The importance of preventing remittance fraud is also emphasized, aiming to help readers complete international payments safely and efficiently. It offers insights into navigating the complexities of international banking with Ecobank.

09/03/2025 International Settlement
Read More