AI Customer Service Drives Ecommerce Sales Growth

AI Customer Service Drives Ecommerce Sales Growth

GullChat is a free, intelligent online customer service system designed to address the issue of low customer service efficiency for independent websites. It helps businesses improve customer service quality, optimize operational strategies, and ultimately achieve revenue growth through real-time communication, AI-powered smart replies, and powerful data analytics. GullChat offers flexible customization options to meet the needs of businesses of all sizes.

02/03/2026 Logistics Industry Insights
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US Faces Climate Policy Risks After Potential Paris Exit

US Faces Climate Policy Risks After Potential Paris Exit

The potential US withdrawal from the Paris Agreement has sparked global concern. This agreement aims to control global temperature rise and requires international cooperation. Within the US, there is debate over the withdrawal, with dissenting voices from the business sector. A withdrawal could impact global climate governance, but addressing climate change still necessitates global collaboration. The agreement's future effectiveness hinges on continued commitment from other nations, regardless of US involvement. International cooperation remains crucial for achieving climate goals.

01/07/2026 Logistics Industry Insights
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Lianlian Digital Boosts Zhejiangs Crossborder Trade

Lianlian Digital Boosts Zhejiangs Crossborder Trade

LianLian Digital has been awarded the "Zhejiang Province Best Practice Case for International Trade and Investment Promotion" for its innovative practices in cross-border payments and strong support for businesses expanding overseas. LianLian Digital provides comprehensive services to enterprises through its industrial B2B payment solutions and the "LianLian Global" enterprise global revenue and expenditure management system. It helps businesses achieve steady global business development and contributes to building a new pattern of open, cooperative, and win-win global trade.

01/26/2026 International Settlement
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Japanese Startup Smartnews Disrupts News Aggregation Market

Japanese Startup Smartnews Disrupts News Aggregation Market

SmartNews, a Japan-based news aggregation unicorn, has rapidly risen through precise recommendation technology and global expansion. Its core competitiveness lies in personalized content recommendation and a high-quality content ecosystem, partnering with top global media outlets to provide users with diverse information. Moving forward, SmartNews will continue to innovate technologically, expand its global market presence, and enhance user experience. This strategy allows them to stay competitive in the rapidly evolving news landscape and cater to a global audience.

01/27/2026 Logistics Industry Insights
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8 Practical Tips to Improve Freight Forwarding Sales Efficiency

8 Practical Tips to Improve Freight Forwarding Sales Efficiency

This article outlines 8 practical tips to enhance cargo solicitation efficiency in the freight forwarding industry. These include sincerity and enthusiasm, competitive pricing, consistent client care, strong customs relationships, document handling skills, collaboration with shipping companies, support for manufacturers without import/export rights, and partnerships with insurance companies. Implementing these strategies will help freight forwarders build strong client relationships, improve service competitiveness, and achieve sustainable business growth.

07/21/2025 Logistics
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Alipay's New Feature: Easily Send Packages, Convenient Living Starts Here

Alipay's New Feature: Easily Send Packages, Convenient Living Starts Here

Alipay has launched the 'My Express' feature to tackle the challenges of sending parcels. This feature includes package tracking, cash on delivery, and shipping services, allowing users to place orders and pay for their deliveries with ease. Currently, it supports several courier companies and plans to expand to more e-commerce platforms in the future, enabling one-click logistics information inquiries and significantly enhancing the delivery experience.

07/21/2025 Logistics
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Air Cargo Faces Capacity and Cost Challenges by 2025

Air Cargo Faces Capacity and Cost Challenges by 2025

In 2025, the international air freight market reveals a structural divergence in capacity, with a stark contrast between surplus bellyhold capacity on passenger planes and a shortage of dedicated freighters. Regional freight rates are highly volatile, with prices soaring from Southeast Asia to Europe while decreasing on the trans-Pacific routes. Companies need to leverage data analytics to optimize their shipping routes and tackle these challenges.

08/05/2025 Logistics Industry Insights
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USPS Suspends China Package Imports Straining Crossborder Ecommerce

USPS Suspends China Package Imports Straining Crossborder Ecommerce

The United States Postal Service (USPS) has announced a suspension on accepting packages from China and Hong Kong, raising concerns among cross-border e-commerce sellers. As a result, the small package logistics market is in turmoil, with sellers facing pressure to adapt to new policies and additional costs. Sellers need to closely monitor changes in tariffs and consider switching to other shipping companies.

08/05/2025 Logistics
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Customs Delays Persist for Shortshipped Cargo Amid Carrier Procedures

Customs Delays Persist for Shortshipped Cargo Amid Carrier Procedures

This article analyzes the reasons for delayed customs release information for short-shipped cargo. It points out that when the shipping company is responsible for the short shipment, they are usually responsible for customs declaration, allowing for a more flexible timeframe. Consequently, updates on release information may be delayed. Shippers don't need to be overly concerned and should focus on monitoring port loading information instead.

08/23/2025 Customs Knowledge
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Online Forums Streamline Freight Forwarding Logistics

Online Forums Streamline Freight Forwarding Logistics

This article, based on the personal page content of user szx9567 on the Consolidation Guide forum, explores common pain points in freight forwarding work. It offers optimization suggestions for issues such as trucking fleet and shipping company information, AMS/CMS concepts, and port entry information. The aim is to help freight forwarders more efficiently utilize forum resources and solve practical problems in their daily operations.

08/22/2025 Logistics Encyclopedia
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