Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Middle Easts Stationery Market Resists Ecommerce Shift

Middle Easts Stationery Market Resists Ecommerce Shift

Despite increasing e-commerce penetration, online purchasing of stationery remains low in the Middle East. Consumers prefer the convenience and trust of offline shopping, with local brands dominating the market. Art supplies perform well online, and students of different grades have varying preferences for purchasing channels. E-commerce platforms need to strengthen cooperation with local brands, offer personalized services, optimize logistics, and explore differentiated competition to succeed. Focusing on building trust and understanding local consumer behaviors is crucial for online stationery retailers in the Middle East.

01/04/2026 Logistics Industry Insights
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Middle Eastern Shipper Transforms Global Trade Routes

Middle Eastern Shipper Transforms Global Trade Routes

Global Feeder Shipping (GFS) is a leading feeder service provider in the Middle East. This paper analyzes GFS from seven aspects: qualification, routes, pricing, reliability, customer support, technology, and case studies. It delves into how GFS has become an indispensable force in global trade by building an extensive network, providing stable services, and adopting advanced technologies. The analysis reveals GFS's key position in the Middle East shipping market and its strategies for success in the competitive landscape. GFS's commitment to innovation and customer satisfaction is also highlighted.

01/04/2026 Shipping Company Encyclopedia
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Jumia Expands Logistics in Nigeria to Lead Africas Ecommerce

Jumia Expands Logistics in Nigeria to Lead Africas Ecommerce

Jumia announced the expansion of its logistics services in Nigeria and plans to enter markets like Kenya, Ghana, and Senegal to enhance competitiveness and achieve profitability. Addressing the potential and challenges of the African e-commerce market, Jumia is building its logistics network, improving service levels, and optimizing operational efficiency. This strategy aims to tackle issues such as consumer affordability, infrastructure limitations, and market competition, ultimately solidifying its position within the e-commerce ecosystem. The expansion underscores Jumia's commitment to growth and market leadership in Africa.

01/04/2026 Logistics
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Gua Sha Gains Global Popularity As Ecommerce Boosts Sales

Gua Sha Gains Global Popularity As Ecommerce Boosts Sales

Gua Sha therapy is gaining popularity in overseas markets, presenting new opportunities for cross-border e-commerce. This paper analyzes the reasons behind Gua Sha's overseas success and its performance data on platforms like YouTube, TikTok, and Amazon. For cross-border e-commerce sellers, it proposes marketing strategies such as creating precise services, expanding peripheral products, timely updates, and emphasizing copyright protection. These strategies aim to help sellers seize the benefits of the "Gua Sha" economy and maximize their profits in this growing market.

01/06/2026 Logistics Industry Insights
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Rio De Janeiro Port Expands Trade Opportunities in Brazil

Rio De Janeiro Port Expands Trade Opportunities in Brazil

This article provides an in-depth analysis of the Port of Rio de Janeiro, covering its strategic importance, geographical advantages, port code, operational data, shipping network, customs clearance procedures, logistics services, fee structure, operating hours, and shipping partnerships. It aims to offer a comprehensive operational guide for import and export businesses, helping them optimize logistics costs, enhance supply chain resilience, and ultimately succeed in the South American market. This guide serves as a valuable resource for navigating the complexities of trade through this key Brazilian port.

01/06/2026 Port Encyclopedia
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Plunging Dollar Hurts Crossborder Ecommerce Profits

Plunging Dollar Hurts Crossborder Ecommerce Profits

The recent sharp decline in the USD exchange rate has created settlement difficulties and squeezed profit margins for cross-border e-commerce businesses. Experts predict a continued downward trend, urging companies to strengthen exchange rate risk management. Strategies include leveraging financial instruments for hedging, expanding RMB settlement, optimizing supply chain management, and collaborating with financial institutions for professional risk management services. Companies need to proactively manage exchange rate fluctuations to mitigate potential losses and maintain profitability in the face of a volatile currency market.

01/06/2026 Exchange Rate Query
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Datadriven Tactics Boost Crossborder Ecommerce Growth

Datadriven Tactics Boost Crossborder Ecommerce Growth

This article delves into the essence and operational strategies of independent cross-border e-commerce websites, emphasizing the importance of being data-driven. It constructs a complete growth flywheel, covering aspects from product selection and competitor analysis to creative optimization and SEO, culminating in data analysis and iterative improvements. The article suggests that sellers can leverage professional services to accelerate their growth in this competitive landscape. This holistic approach aims to provide actionable insights for building and scaling a successful independent e-commerce business.

01/06/2026 Logistics Encyclopedia
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Asiana Airlines Expands Cargo Network and Partnerships

Asiana Airlines Expands Cargo Network and Partnerships

This article comprehensively analyzes Asiana Airlines' cargo service capabilities, covering aspects such as corporate qualifications, route network, capacity allocation, agency cooperation, pricing mechanisms, on-time delivery, special cargo transportation, customs clearance services, digital tools, customer service, and industry reputation. With a comprehensive network, innovative digital tools, and stable operations, Asiana Airlines creates value for global trading partners and is committed to the future development of green aviation and smart logistics. The analysis highlights Asiana's strengths and its dedication to providing reliable and efficient air freight solutions.

01/06/2026 Airlines
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Tiktok Shop Vietnam Sellers Adapt to New Platform Limits

Tiktok Shop Vietnam Sellers Adapt to New Platform Limits

This article addresses the 100-order limit during the TikTok Shop Vietnam new seller period and provides two solutions. The first is compliant operation, meeting official metrics. The second is applying for "whitelist" status via email, potentially using agency services. The article details the operational methods and required materials for both solutions, helping sellers quickly break through the new seller period and tap into the Vietnamese market. It offers practical guidance for overcoming initial hurdles and maximizing sales potential in the growing Vietnamese e-commerce landscape.

01/06/2026 Logistics Industry Insights
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