Black Shark Tech Cuts Jobs Delays Pay Amid Amazon Growth

Black Shark Tech Cuts Jobs Delays Pay Amid Amazon Growth

Black Shark Technology, a once-successful 3C seller on Amazon, is facing a significant layoff crisis, leading to employee demands for unpaid wages. Promised compensation has not been disbursed as scheduled, sparking strong dissatisfaction. Issues such as strained cash flow and asset transfer have surfaced, making the path to employee rights protection a long and arduous one. This event raises industry-wide reflections on risk control amidst rapid expansion.

01/04/2026 Logistics Industry Insights
Read More
Chatgpt Transforms Ecommerce Customer Support with AI

Chatgpt Transforms Ecommerce Customer Support with AI

ChatGPT enhances efficiency and reduces costs in e-commerce customer service. The future of customer service will be more intelligent, personalized, and integrated across multiple channels. ChatGPT's ability to automate responses and handle routine inquiries frees up human agents to focus on complex issues, leading to improved customer satisfaction and reduced operational expenses. As AI technology advances, we can expect even more sophisticated and seamless customer service experiences.

01/04/2026 Logistics Industry Insights
Read More
Flexport Expands Global Logistics Network with Certified Partners

Flexport Expands Global Logistics Network with Certified Partners

The Flexport Certified Partner Network brings together global logistics experts to build an efficient and transparent freight ecosystem by integrating local expertise with the Flexport digital platform. Partners can expand their business reach, enhance brand awareness, and receive technical support, collectively promoting global trade development. This network leverages the strengths of both local specialists and Flexport's technology to create a seamless and optimized shipping experience for customers worldwide.

01/06/2026 Logistics Industry Insights
Read More
Ivory Coast Customs Adopts Elearning for Digital Shift

Ivory Coast Customs Adopts Elearning for Digital Shift

The Côte d'Ivoire Customs Academy held a seminar focused on leveraging e-learning to optimize personnel training and enhance the professional competence of customs officers. By mastering technology, optimizing curricula, and customizing content, Côte d'Ivoire Customs not only improves training effectiveness and reduces costs but also promotes knowledge sharing and adapts to changes. This provides a valuable reference for the digital transformation of customs administrations in other developing countries.

01/05/2026 Customs Knowledge
Read More
Trucking Industry Adapts to Policy Shifts Rising Fuel Costs

Trucking Industry Adapts to Policy Shifts Rising Fuel Costs

The trucking industry faces multiple challenges, including environmental policy adjustments, potential labor regulation changes, and fluctuating market demands. Companies must balance environmental compliance with economic benefits, prioritize driver safety and operational efficiency, and actively embrace technology. Optimizing supply chains and offering diversified services are crucial for success amidst uncertainty. Navigating these complexities requires a strategic approach that adapts to evolving regulations and market trends while maintaining profitability and sustainability.

01/07/2026 Logistics
Read More
Digital Transformation Reshapes Global Supply Chains

Digital Transformation Reshapes Global Supply Chains

Based on a global survey, this paper delves into the challenges of digital supply chain transformation, such as inadequate infrastructure and lack of standards. It emphasizes the crucial role of location technology in optimizing routes, real-time tracking, improving dispatch, and predicting ETAs. The paper recommends that companies start small, choose suitable partners, prioritize data quality, and gradually advance digital transformation to ultimately build an efficient, intelligent, and flexible supply chain.

01/28/2026 Logistics Industry Insights
Read More
Fedex Deploys AI Robots to Boost Logistics Efficiency

Fedex Deploys AI Robots to Boost Logistics Efficiency

FedEx is testing AI-powered robotic loading technology to enhance ground transportation efficiency. Dexterity AI's DexR robot autonomously loads trailers, utilizing a dual-arm design and AI software for efficient package handling. Despite economic challenges, FedEx is actively exploring automation to meet growing customer demands and market competition. This initiative reflects FedEx's commitment to innovation and its proactive approach to optimizing its logistics operations in a rapidly evolving industry.

01/28/2026 Logistics
Read More
UPS Buys Roadie to Boost Lastmile Delivery

UPS Buys Roadie to Boost Lastmile Delivery

UPS's acquisition of Roadie aims to enhance its last-mile delivery capabilities, addressing the surge in demand for same-day delivery driven by e-commerce. Roadie's technology platform and flexible capacity will help UPS expand its service coverage, improve efficiency, and reduce costs, thereby strengthening its competitiveness in the fiercely competitive logistics market. This acquisition signifies that last-mile delivery has become a key battleground in the logistics industry.

01/29/2026 Logistics
Read More
Northshore Care Supply Adopts AMR Robots for Ecommerce Logistics

Northshore Care Supply Adopts AMR Robots for Ecommerce Logistics

Bei'an Nursing innovatively upgraded traditional manual picking to an automated process by deploying AMRs, effectively addressing the challenges of e-commerce fulfillment for bulky items. This solution not only improved picking efficiency and reduced labor demand but also provided valuable experience for similar enterprises. It foreshadows a new trend in AMR technology application: expanding from standardized scenarios to personalized scenarios and popularizing it among small and medium-sized enterprises.

01/29/2026 Logistics
Read More
Usmexico Border Shutdown Threatens Supply Chains Businesses Warn

Usmexico Border Shutdown Threatens Supply Chains Businesses Warn

Closing the US-Mexico border would severely impact supply chains, particularly affecting the automotive, railway, and retail sectors. Businesses should conduct risk assessments, diversify their supply chains, optimize inventory management, strengthen communication with government and partners, and leverage technology to mitigate potential economic losses. These proactive measures are crucial for navigating the uncertainties and ensuring business continuity in the face of potential border closures and related trade disruptions.

01/29/2026 Logistics Industry Insights
Read More