The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Oman Advances Customs Modernization with WCO Support

Oman Advances Customs Modernization with WCO Support

The World Customs Organization (WCO) is supporting Oman Customs in developing a new strategic plan to facilitate its modernization reforms. Through workshops, both parties are focusing on results-oriented management, aiming to enhance trade facilitation, border security, and revenue efficiency. Oman Customs is committed to continuous reform, striving to create an efficient, secure, and transparent 21st-century customs administration, contributing significantly to the nation's economic development. The strategic plan is crucial for achieving these goals and aligning with international best practices.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts New Project Management System

Gambia Revenue Authority Adopts New Project Management System

The Gambia Revenue Authority, with WCO support, developed a project management methodology to improve project efficiency, standardize processes, reduce risks, and optimize resource allocation. This initiative aims to enhance the Authority's ability to effectively manage and deliver projects related to tax reform and revenue collection. By implementing a structured approach, the GRA seeks to improve accountability, transparency, and ultimately, its overall performance in achieving its strategic objectives. The project management framework will also facilitate better coordination and communication among different departments and stakeholders.

01/07/2026 Customs Knowledge
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An Indepth Analysis of Legal Rules for Ocean Bills of Lading Core Content and Carrier Liability of the Hague Convention

An Indepth Analysis of Legal Rules for Ocean Bills of Lading Core Content and Carrier Liability of the Hague Convention

This article analyzes the International Convention on Certain Rules Relating to Bills of Lading (Hague Rules), focusing on the liability of carriers and its legal consequences. By interpreting the provisions, it clarifies the responsibilities of carriers and the exemptions from liability, providing clear guidance for the legal relationships related to maritime cargo transportation.

07/24/2025 Logistics Encyclopedia
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Fast Fashion Giant Shein Invests 15M in Factory Upgrades

Fast Fashion Giant Shein Invests 15M in Factory Upgrades

Fast fashion giant Shein announced a $15 million investment to upgrade its supply chain factories, aiming to improve working conditions and enhance its corporate image. This move follows media exposure and internal investigations, and while Shein disputes some allegations, it acknowledges excessive working hours. Facing scrutiny over labor rights and environmental pollution, Shein needs to establish a transparent supply chain, protect worker rights, and promote sustainable development to shed its “sweatshop” image. The investment is a step, but long-term commitment to ethical practices is crucial.

01/16/2026 Logistics Industry Insights
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Customs Classification of Cutting Tools

Customs Classification of Cutting Tools

This article analyzes the customs classification of edged cutting tools and their blades. Based on the Import and Export Tariff, it provides a detailed classification of tools under tariff heading 82.11, including complete sets, fixed knives, and non-fixed knives. The definitions and examples of various cutting tools are clarified, helping businesses better understand and handle customs affairs in international trade.

07/21/2025 Logistics Encyclopedia
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Overview of Port Louis, Mauritius

Overview of Port Louis, Mauritius

Port Louis is the largest commercial and free port in Mauritius, located in the South Indian Ocean with significant geographical importance. The port is primarily used for bulk cargo, general goods, container shipping, and oil handling, featuring multiple berths and moorings to support diverse maritime trade.

07/18/2025 Logistics Encyclopedia
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Comprehensive Analysis of Shipping Surcharges

Comprehensive Analysis of Shipping Surcharges

This article explores various surcharges in the shipping process, including fuel surcharges and currency depreciation surcharges. These additional fees vary based on market conditions, port status, and cargo characteristics. Understanding their definitions and background aids in optimizing shipping costs and decision-making.

07/18/2025 Logistics Encyclopedia
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Serbian Delegation Studies Uzbekistans Customs Reforms

Serbian Delegation Studies Uzbekistans Customs Reforms

A Serbian Customs delegation visited Uzbekistan to learn about its experiences in digitalization, human resources, and trade facilitation. The visit highlighted Uzbekistan's progress in these areas, supported by projects from the World Customs Organization (WCO) and the Swiss State Secretariat for Economic Affairs (SECO). The Serbian delegation aimed to gain insights and best practices to inform their own customs reform efforts, focusing on leveraging technology and data to improve efficiency and streamline trade processes. The exchange fostered collaboration and knowledge sharing between the two customs administrations.

01/05/2026 Customs Knowledge
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An In-depth Exploration of the Composition and Calculation Conditions of Logistics Costs

An In-depth Exploration of the Composition and Calculation Conditions of Logistics Costs

Logistics costs consist of three components: material circulation expenses, information processing expenses, and management expenses. When calculating logistics costs, it is essential to define the scope of logistics, the functions involved, and the accounting categories. These factors directly impact the scale of a company's logistics costs. Appropriate calculation conditions ensure the accuracy of the data, providing valuable support for enterprise decision-making.

07/17/2025 Logistics Encyclopedia
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