Gambia Revenue Authority Boosts HR Management with WACAM Support

Gambia Revenue Authority Boosts HR Management with WACAM Support

With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.

01/30/2026 Customs Knowledge
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WCO Enhances Customs Training Across West and Central Africa

WCO Enhances Customs Training Across West and Central Africa

The WCO-WACAM project aims to establish a regional pool of human resources experts for Customs administrations in West and Central Africa. Through capacity building, tool development, and follow-up support, the project enhances HR management within Customs departments, ultimately improving their efficiency and competitiveness. It emphasizes a competency-based HRM approach and develops tools such as job catalogs, competency frameworks, and job descriptions. These resources lay the foundation for Customs modernization and contribute to more effective and professional Customs operations in the region.

02/03/2026 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

01/05/2026 Customs Knowledge
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IMS Vs ERP Picking the Right System for Ecommerce Growth

IMS Vs ERP Picking the Right System for Ecommerce Growth

Comparing e-commerce IMS and ERP: IMS improves inventory efficiency and reduces costs, while ERP integrates resources and manages finances. Companies should choose based on their specific needs to facilitate business growth. IMS excels at streamlining inventory processes, optimizing stock levels, and minimizing waste. ERP offers a broader approach, encompassing accounting, human resources, and customer relationship management. The optimal solution depends on the scale of operations, complexity of supply chains, and desired level of integration across departments. Selecting the right system is crucial for maximizing efficiency and achieving sustainable competitive advantage.

11/03/2025 Warehousing
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Googles Algorithm Adapts to Aigenerated SEO Content

Googles Algorithm Adapts to Aigenerated SEO Content

This article delves into the role of AI-generated content in SEO, analyzing its advantages and limitations. It provides practical guidance on effectively leveraging AI to enhance content quality and SEO performance within the Google algorithm framework. The importance of human intervention is emphasized, along with the necessity of ethically using AI in SEO. It summarizes the correct approach to AI content in SEO, helping readers stand out in the competitive landscape of digital marketing. It highlights the need for careful oversight and strategic implementation to maximize benefits.

01/04/2026 Logistics Industry Insights
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Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

01/20/2026 Customs Knowledge
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Datadriven Strategies Ease Supply Chain Bottlenecks

Datadriven Strategies Ease Supply Chain Bottlenecks

Supply chain automation is not just about hardware upgrades, but a data-driven reshaping of planning processes. By establishing a central center of excellence, optimizing talent structure, breaking down data silos, and enabling human-machine collaboration, companies can build an intelligent supply chain, improving efficiency and competitiveness. This involves a holistic approach, focusing on data integration and analysis to drive informed decision-making and optimize the entire supply chain network. Ultimately, this leads to a more resilient and agile supply chain capable of adapting to changing market demands.

01/29/2026 Logistics Industry Insights
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AI Era Challenges Brands to Build Trust Gain Market Share

AI Era Challenges Brands to Build Trust Gain Market Share

In the AI era, businesses need to shift from SEO to GEO, gaining the trust of AI, consumers, and platforms, thereby reshaping brand assets and enhancing credibility. Large enterprises define the rules, while SMEs adapt. The ultimate goal is to build a transparent and efficient digital trust system, achieving a win-win situation for all three parties and securing success in the future market. This approach focuses on optimizing for geographic relevance in the age of AI-powered search and building trust with both AI systems and human users.

01/27/2026 Logistics Industry Insights
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