Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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FNAC Expands Global Reach with Strong IP Protection Strategy

FNAC Expands Global Reach with Strong IP Protection Strategy

FNAC builds a global brand and technology protection network through trademark, patent, rights protection, and compliance strategies. This approach helps the company navigate market competition and ensure steady development. By strategically managing its intellectual property, FNAC safeguards its innovations and brand reputation, fostering a competitive advantage in the global marketplace. This comprehensive approach to IP management is crucial for FNAC's long-term success and sustainable growth.

12/30/2025 Customs Knowledge
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Cambodia Strengthens Anticounterfeit Efforts with WCO Backing

Cambodia Strengthens Anticounterfeit Efforts with WCO Backing

The WCO is assisting Cambodian Customs in combating counterfeit and pirated goods, enhancing its border enforcement capabilities for intellectual property rights, and protecting consumer rights and public health and safety. This collaboration aims to strengthen Cambodia's ability to prevent the entry of illicit goods, safeguarding legitimate businesses and ensuring the well-being of its citizens. The WCO's support includes training, technical assistance, and the sharing of best practices in customs enforcement and intellectual property protection.

01/05/2026 Customs Knowledge
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Streamer crazy Little Yang Bro Reaches Out to Anticounterfeit Activist Wang Hai

Streamer crazy Little Yang Bro Reaches Out to Anticounterfeit Activist Wang Hai

The reconciliation between influencer Xiao Yang Ge and anti-counterfeiting activist Wang Hai has sparked widespread discussion. Xiao Yang Ge's generous gesture softened Wang Hai's stance, but consumer rights remain paramount. Is this reconciliation genuine remorse or a PR strategy? Public opinion suggests that the live streaming e-commerce industry should prioritize consumer rights by improving product quality and service levels. The incident highlights the importance of ethical practices and consumer protection in the rapidly growing live commerce sector.

01/07/2026 Logistics Industry Insights
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Ebay Sellers Urged to Navigate Patent Risks for Profit

Ebay Sellers Urged to Navigate Patent Risks for Profit

eBay sellers must be aware of patent infringement risks. This article details eBay's patent rights protection mechanism, common types of infringement, and response procedures. It also provides compliance advice and FAQs for cross-border sellers to help them avoid infringement risks and operate safely. Understanding these mechanisms and taking proactive steps is crucial for sellers to navigate the complexities of intellectual property rights in the global marketplace and maintain a compliant and successful business on eBay.

01/26/2026 Customs Knowledge
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Global Airline Group IATA Focuses on Human Factors for Ground Safety

Global Airline Group IATA Focuses on Human Factors for Ground Safety

This IATA course aims to help airport managers, ground handling personnel, and others understand the impact of human factors in ground handling operations. It teaches how to reduce safety risks and improve operational efficiency through human factors engineering. The course covers concepts of human factors, safety culture development, risk identification and analysis, communication, and process optimization. Completion of the course and passing the exam results in IATA certification.

01/20/2026 Logistics Encyclopedia
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Amazon Sellers Report Image Hijacking Branding Issues

Amazon Sellers Report Image Hijacking Branding Issues

Amazon sellers are experiencing image replacement incidents, raising concerns about platform rule transparency and the protection of seller rights. This article analyzes the causes, impacts, and countermeasures of the incidents. It also exposes irregular practices in the cross-border logistics industry, reminding sellers to pay attention to store operations and safeguard their own rights. The issue highlights the need for greater accountability and clearer communication from Amazon regarding image usage and potential violations, ultimately impacting brand reputation and sales for affected sellers.

12/30/2025 Logistics Industry Insights
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Net Vs Gross Weight Key Differences for Consumers Businesses

Net Vs Gross Weight Key Differences for Consumers Businesses

This article provides an in-depth analysis of the concepts, differences, and application scenarios of net weight and gross weight. It emphasizes their importance in consumer rights protection, fair commercial transactions, logistics efficiency, warehouse safety management, and international trade compliance. Through simple and easy-to-understand examples and techniques, it helps readers quickly distinguish between the two, thereby better safeguarding their rights and improving operational efficiency. Understanding these weights is crucial for both consumers and businesses involved in trade and logistics.

01/23/2026 Logistics Encyclopedia
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Textile and Baby Brands Crack Down on Trademark Violations

Textile and Baby Brands Crack Down on Trademark Violations

UK companies BRIDLINGTON BUD LTD and ALBION BRAND FOUNDRY LTD are initiating trademark rights protection actions against textiles and baby products brands, respectively. This article alerts cross-border e-commerce sellers to the importance of intellectual property protection. We offer professional infringement settlement services, including US-based lawyers, diverse communication methods, low-price strategies, and a no-success-refund guarantee. Our aim is to help sellers resolve infringement crises effectively and efficiently.

01/26/2026 Customs Knowledge
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Kazakhstan Streamlines Trademark Registration Under New Rules

Kazakhstan Streamlines Trademark Registration Under New Rules

Significant changes are coming to intellectual property protection in Kazakhstan. Trademark examination periods will be halved, the opposition period extended, and copyright regulation strengthened. These new rules take effect on January 25, 2026. Businesses should pay close attention to application requirements and examination procedures. Consulting with professionals is recommended to effectively protect intellectual property rights under the updated regulations. This reform aims to improve the efficiency and effectiveness of IP protection in Kazakhstan.

01/27/2026 Customs Knowledge
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