Robots Transform Warehouses As Automation Accelerates

Robots Transform Warehouses As Automation Accelerates

This paper delves into the application of robotics in logistics fulfillment centers, analyzing how they address the challenges posed by the pandemic and achieve cost reduction and efficiency gains. It highlights the diverse types of robotic technologies and their continuous evolution in software, workflows, and intelligence. Labor shortages and e-commerce surges are identified as key drivers for robot adoption. Human-robot collaboration, software-driven solutions, and pragmatic advancements are crucial trends in the development of robotics within the logistics sector.

01/20/2026 Logistics Industry Insights
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Asiapacific Customs Boosts Digital Training for Workforce Development

Asiapacific Customs Boosts Digital Training for Workforce Development

The World Customs Organization and the Asia Pacific Regional Office for Capacity Building jointly organized an online seminar to discuss how Asia-Pacific customs administrations can address training management challenges in the context of digital transformation. The conference focused on blended learning models, competency model building, and training effectiveness evaluation. It aimed to enhance the capabilities of customs personnel, optimize human resource management, and promote regional cooperation and knowledge sharing. The seminar provided insights into adapting training strategies for a digital age.

02/12/2026 Customs Knowledge
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Madagascar Customs Adopts Competencybased HR System

Madagascar Customs Adopts Competencybased HR System

With support from the WCO and UK HMRC, Madagascar Customs is implementing a competency-based modern Human Resource Management system upgrade project. Through expert guidance, tool development, and capacity building, the project aims to build a transparent and efficient HRM system to address challenges and seize opportunities, ultimately improving customs service levels. Progress includes refining the job directory, competency framework, and job descriptions, as well as developing a detailed implementation roadmap. The project is a key step towards modernizing Madagascar Customs' HR practices.

02/12/2026 Customs Knowledge
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Tech and Workforce Focus Reshape Global Supply Chains

Tech and Workforce Focus Reshape Global Supply Chains

The 2024 MHI Annual Industry Report reveals a surge in technology investments within the supply chain, focusing on key technologies like AI, robotics, and IoT. The report emphasizes the importance of both technology enablement and a human-centered approach to build a collaborative supply chain ecosystem. This ecosystem is designed to address market challenges and improve efficiency and resilience. The report highlights the future direction of supply chains: intelligent, automated, transparent, and collaborative, providing valuable insights for businesses navigating the evolving landscape.

02/03/2026 Logistics Industry Insights
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Supply Chains Prioritize Digital Tools Amid Talent Challenges

Supply Chains Prioritize Digital Tools Amid Talent Challenges

The latest MHI and Deloitte report reveals that supply chain leaders are increasing technology investments to build collaborative, human-centric, and technology-driven supply chains. The report emphasizes the importance of both technology enablement and talent development. Technologies like AI, blockchain, and IoT are being leveraged to improve efficiency, while simultaneously focusing on employee skill enhancement and cultural change to address the challenges of digital transformation. This dual approach is crucial for navigating the evolving landscape of modern supply chains.

02/03/2026 Logistics Industry Insights
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Barbados Adopts Peoplecentric Customs Reform with WCO Support

Barbados Adopts Peoplecentric Customs Reform with WCO Support

The WCO is assisting Barbados Customs with reforms to enhance human resource management and build a high-performing customs administration that serves national development. This initiative focuses on modernizing customs practices and strengthening the skills and capabilities of customs officers. Ultimately, the goal is to create a more efficient and effective customs service that contributes significantly to Barbados' economic growth and security. The project aims to improve operational efficiency, reduce trade costs, and enhance border security through targeted training and process improvements.

02/02/2026 Customs Knowledge
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WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCO, in collaboration with WACAM, is developing customs HRM experts in West and Central Africa to enhance management capabilities. Through training and practical exercises, the initiative aims to build a regional think tank, fostering customs modernization. This partnership strengthens regional cooperation and promotes efficient customs practices, ultimately contributing to improved trade facilitation and economic development within the region. The focus is on equipping customs officials with the necessary skills and knowledge to effectively manage human resources and implement modern customs procedures.

02/02/2026 Customs Knowledge
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Gambias Customs Reform Gains WCO Backing for West African Talent Hub

Gambias Customs Reform Gains WCO Backing for West African Talent Hub

The WCO is supporting the Gambia Revenue Authority (GRA) in upgrading its human resources management. This initiative pioneers competency-based HRM in West and Central Africa, aiming to establish a regional hub for talent. The project focuses on developing skills and capabilities within the GRA, ultimately enhancing its operational efficiency and effectiveness. By implementing modern HR practices, the GRA aims to attract, retain, and develop a highly skilled workforce, contributing to improved revenue collection and overall economic development in the region.

02/03/2026 Customs Knowledge
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Madagascar Tax Authority Enhances Revenue Via HR Modernization

Madagascar Tax Authority Enhances Revenue Via HR Modernization

The Madagascar Revenue Authority (MRA) is modernizing its human resource management system with the support of the World Customs Organization (WCO). By building a competency-based HR management system and empowering the HR department to become a strategic partner, the MRA aims to improve tax collection efficiency, optimize taxpayer services, and ultimately promote sustainable national economic development. The WCO's continued support will provide strong momentum for the MRA's modernization process. The focus is on developing talent and building capacity within the organization.

02/03/2026 Customs Knowledge
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Amazon Sellers Adapt to AI Tools Like Chatgpt

Amazon Sellers Adapt to AI Tools Like Chatgpt

This article analyzes the potential and limitations of ChatGPT in cross-border e-commerce operations. It highlights its supportive role in areas like listing optimization, product selection analysis, data analysis, and customer service. However, it emphasizes that ChatGPT cannot replace human creativity and judgment. The article underscores the importance of Amazon operators in the AI era enhancing their data analysis and content marketing skills, and focusing on user experience. It encourages embracing AI to co-create the future of e-commerce.

01/04/2026 Logistics Industry Insights
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