Benin Customs Upgrades HR Systems with WCO Assistance

Benin Customs Upgrades HR Systems with WCO Assistance

The World Customs Organization (WCO) supports the Benin Customs Administration in implementing a competency-based human resource management system, aiming to enhance customs administration in the region. Through the WCO-WACAM project, Benin Customs completed a job directory, competency inventory, and job descriptions, and developed a detailed work plan, laying the foundation for HR modernization. This initiative not only improves the quality of Benin Customs staff but also provides a reference for other African countries. This project contributes to strengthening customs efficiency and effectiveness.

01/22/2026 Customs Knowledge
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Artisanal Crafts Gain Market Traction by Reviving Heritage

Artisanal Crafts Gain Market Traction by Reviving Heritage

This paper delves into the cultural, artistic, and economic value of handicrafts, emphasizing the importance of preserving and passing on traditional techniques. It proposes development paths including design innovation, material innovation, and marketing innovation. The aim is to reveal how handicrafts can reshape value and seize new market opportunities, thereby making a greater contribution to the development of human civilization. The study highlights the need for a balance between tradition and modernity to ensure the sustainable growth and relevance of handicrafts in the contemporary world.

01/23/2026 Logistics Encyclopedia
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Sudan Customs Adopts WCO Model to Modernize HR Management

Sudan Customs Adopts WCO Model to Modernize HR Management

With the support of the World Customs Organization (WCO), Sudan Customs has launched a human resource modernization project. This initiative aims to enhance the level of customs services and improve the organization's overall competitiveness. The project likely involves developing and implementing a competency model to identify and cultivate the skills and knowledge required for customs officials to effectively perform their duties. This modernization effort signifies Sudan Customs' commitment to aligning with international best practices and improving its efficiency in facilitating trade and protecting national borders.

01/26/2026 Customs Knowledge
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AI Hardware Advances From Industrial Robots to Emotional Companions

AI Hardware Advances From Industrial Robots to Emotional Companions

This issue of the AI Application List focuses on the rise of AI hardware, covering both industrial efficiency improvement and emotional companionship. Industrial robots are evolving into "intelligent employees," achieving autonomous operation and efficient scheduling. Emotional companionship robots, through emotional interaction and offline memory, are building new human-machine relationships. AI hardware is transforming from a "tool" to an "intelligent agent," redefining productivity and production relations. This shift highlights the increasing sophistication and integration of AI into physical devices, impacting both work and personal lives.

01/27/2026 Logistics Industry Insights
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Amazons Houston Warehouse Boosts Jobs Through Automation

Amazons Houston Warehouse Boosts Jobs Through Automation

The increase in employment at Amazon's Houston warehouse after introducing robots has garnered attention. This article analyzes factors such as improved efficiency through human-robot collaboration and Amazon's expansion strategy driving talent demand. It highlights the opportunities for skill enhancement brought about by automation. While embracing automation and welcoming new employment opportunities, the article also reminds us to pay attention to potential risks like the skills gap and changes in job structure. Ultimately, it advocates for embracing automation and preparing for new employment opportunities.

01/29/2026 Logistics Industry Insights
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Manufacturers Struggle to Bridge Skills Gap Amid Talent Shortage

Manufacturers Struggle to Bridge Skills Gap Amid Talent Shortage

A Manpower Group report highlights the talent shortage in the smart manufacturing sector and proposes strategies to address it. These include building a holistic human resources strategy, updating work models, strengthening collaborative talent ecosystems, retaining key personnel, and innovating recruitment strategies. Companies need to take proactive steps to cultivate a skilled smart manufacturing workforce and gain a competitive edge in the future. Addressing the talent gap is crucial for success in this rapidly evolving industry, requiring a multifaceted approach to attract, develop, and retain the necessary expertise.

01/29/2026 Logistics Industry Insights
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Mali Customs Adopts Competencybased HR Modernization

Mali Customs Adopts Competencybased HR Modernization

With WCO support, Mali Customs initiated a competency-based human resource modernization reform. This aims to build a high-quality, professional workforce through a modern training system, career development system, and integrity policies. The goal is to enhance overall customs performance, strengthen organizational competitiveness, and promote Mali's sustainable economic development. This paper analyzes the reform's background, objectives, key achievements, challenges, and opportunities. It also proposes recommendations for an action plan to further the reform's success and ensure its long-term impact on the Malian customs administration.

01/30/2026 Customs Knowledge
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Gambia Revenue Authority Boosts HR Management with WACAM Support

Gambia Revenue Authority Boosts HR Management with WACAM Support

With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.

01/30/2026 Customs Knowledge
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Madagascar Customs Enhances Trade Via WCO Training Program

Madagascar Customs Enhances Trade Via WCO Training Program

The WCO is supporting the Malawi Revenue Authority (MRA) in talent development, enhancing human resource management, and addressing trade facilitation challenges. This support includes the launch of an e-learning platform to promote sustainable development. The initiative aims to strengthen the MRA's capabilities in key areas, enabling them to better manage their workforce and streamline trade processes. By investing in talent and providing modern learning tools, the WCO and MRA are working together to create a more efficient and effective customs environment in Malawi.

01/30/2026 Customs Knowledge
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Key Timelines for International Air Freight Damage Claims

Key Timelines for International Air Freight Damage Claims

This article analyzes the time standards and processes for identifying lost items in international air freight. It introduces the regulations of different logistics providers, the criteria for determining lost goods, and the steps for filing lost item complaints. It aims to assist cross-border e-commerce sellers in clearly identifying and responding to potential lost item situations, thereby improving operational efficiency.

08/04/2025 Logistics Encyclopedia
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