Amazons Seller Program Sparks Debate Over Fairness

Amazons Seller Program Sparks Debate Over Fairness

Amazon has launched the Account Health Assurance (AHA) program to provide additional protection for sellers with high Account Health Ratings (AHR), preventing account suspension due to occasional issues. To participate, sellers must meet certain criteria, including a good AHR, valid contact information, and cooperation in resolving problems. This program reduces the risk of account suspension, improves problem-solving efficiency, and promotes compliant operations. However, it's not a panacea, and sellers still need to continuously improve their operational performance.

12/30/2025 Logistics Industry Insights
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Freight Forwarders Advise on Correcting Bill of Lading Errors

Freight Forwarders Advise on Correcting Bill of Lading Errors

Bill of Lading (B/L) errors are common in foreign trade. This article provides practical strategies: First, identify the error type. Then, contact your freight forwarder for assistance; they will communicate with the shipping company and customs broker. If modification is impossible, negotiate with the shipping company. Choosing a suitable freight forwarder is crucial, and continuous learning can improve your ability to handle such situations. Proactive communication and documentation are key to minimizing potential disruptions and costs associated with B/L discrepancies.

08/21/2025 Logistics Encyclopedia
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National Bank of Bahrain Simplifies SWIFT Codes for International Transfers

National Bank of Bahrain Simplifies SWIFT Codes for International Transfers

This article provides a detailed explanation of the National Bank of Bahrain's (NBB) SWIFT/BIC code, NBOBBHBMXXX, and its usage scenarios. It emphasizes the importance of accurately using the SWIFT code for international money transfers. The article also offers solutions to common errors and provides ways to contact NBB for accurate information, aiming to help readers complete international remittances safely and efficiently. It highlights the crucial role of the SWIFT code in ensuring successful and secure international transactions with NBB.

09/03/2025 International Settlement
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Flexport Enhances Global Shipping with Supplier Communication Tools

Flexport Enhances Global Shipping with Supplier Communication Tools

Flexport offers full-service supplier communication. After booking freight, Flexport takes over all communication with suppliers, ensuring smooth delivery and timely updates on shipment status. Accurate supplier contact information is crucial when creating quotes for efficient communication. Flexport plays key roles in order confirmation, pickup arrangements, document preparation, problem-solving, and information updates, helping businesses enhance their competitiveness. By handling these tasks, Flexport streamlines the shipping process and reduces the burden on businesses, allowing them to focus on their core operations.

01/05/2026 Logistics Encyclopedia
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Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
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Ebay Sellers Boost Sales with Improved Communication Shipping

Ebay Sellers Boost Sales with Improved Communication Shipping

This article focuses on eBay sellers and details how to effectively contact buyers through order details pages, the platform's messaging system, and eBay alias emails. It also analyzes the importance of shipping speed on eBay and strategies to improve shipping efficiency. The article emphasizes data-driven communication and shipping optimization methods, aiming to help sellers increase buyer satisfaction and optimize store operations. Ultimately, improved communication and faster shipping lead to better performance and a more positive customer experience on the eBay platform.

01/06/2026 Logistics
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Asiapacific Nations Boost Customs Cooperation at WCO Meeting

Asiapacific Nations Boost Customs Cooperation at WCO Meeting

The 32nd WCO Asia-Pacific Regional Contact Points Meeting was held in Australia, focusing on regional cooperation, strategic planning, and WCO policy updates. The meeting highlighted the importance of data strategy, green customs, and technology application. The aim is to strengthen customs cooperation in the Asia-Pacific region, address global challenges, and promote trade security and facilitation. Discussions centered around enhancing information sharing, capacity building, and the implementation of international standards to improve efficiency and effectiveness in customs operations across the region.

01/05/2026 Customs Knowledge
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Can You Change Your International Shipping Address After Delivery

Can You Change Your International Shipping Address After Delivery

Changing the delivery address of an international express parcel after it reaches its destination is possible, but depends on factors like the courier company's policies, the parcel's stage in the delivery process, and the distance between the old and new addresses. Contact customer service promptly to understand the procedure and any associated fees. Cooperate with their instructions to ensure the successful delivery of your package. Address changes are not guaranteed and may incur additional charges depending on the specific circumstances.

01/08/2026 Logistics Encyclopedia
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Ebay Warns Against Private Deals to Avoid Penalties

Ebay Warns Against Private Deals to Avoid Penalties

This article delves into various behaviors and severe penalties associated with private sales on eBay. It reminds sellers to strictly adhere to platform rules to avoid significant losses. The article details violations such as off-site diversion, direct contact, and fee avoidance. It also explains penalties like item removal and account suspension, emphasizing the importance of compliant operation. By understanding these rules and consequences, sellers can ensure they operate within eBay's guidelines and maintain a positive standing on the platform.

01/04/2026 Customs Knowledge
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Guide Leveraging Youtube for Free Ecommerce Traffic Growth

Guide Leveraging Youtube for Free Ecommerce Traffic Growth

This article delves into how cross-border e-commerce businesses can leverage YouTube for off-site traffic acquisition, focusing on high-quality, free traffic. It provides a detailed analysis of key elements such as influencer selection, contact methods, video matrix construction, brand effect creation, and negotiation skills. This serves as a practical YouTube traffic generation guide for cross-border e-commerce sellers, helping them enhance brand awareness and boost sales. It offers actionable insights to effectively utilize YouTube as a powerful marketing channel.

01/04/2026 Logistics Industry Insights
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