South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
Read More
UPS Fedex Clarify delivered Vs signed For Tracking Statuses

UPS Fedex Clarify delivered Vs signed For Tracking Statuses

This article delves into the concepts of "Delivery Confirmation" and "Logistics Receipt" in express delivery, clarifying their differences and connections. Through common scenario analysis, it helps readers understand the various forms of "Delivery Confirmation" and provides strategies for dealing with situations where the package is marked as delivered but not received. The aim is to enhance users' understanding of package status and protect their rights. It explains what to do if a package is marked as delivered but the recipient hasn't received it, offering practical advice for resolving such issues.

01/23/2026 Logistics Encyclopedia
Read More
Banggoods Long Holiday Stirs Debate As Crossborder Ecommerce Slows

Banggoods Long Holiday Stirs Debate As Crossborder Ecommerce Slows

Guangzhou-based cross-border e-commerce giant Banggood faced controversy after announcing an extended holiday break due to the pandemic, with employees suspecting disguised layoffs. The company's declining performance is likely the primary reason, prompting industry reflection on the responsibilities of major players. While the pandemic presents challenges and opportunities for cross-border e-commerce, companies must proactively respond, prioritize employee rights, and promote healthy industry development. This situation highlights the need for ethical business practices and responsible management during times of crisis within the cross-border e-commerce sector.

01/04/2026 Logistics Industry Insights
Read More
US Trademark Guide for Ecommerce Sellers on Usage Proof

US Trademark Guide for Ecommerce Sellers on Usage Proof

This article focuses on the challenge of providing a 'specimen of use' in US trademark registration. It details the standards for acceptable specimens, including website links, product images, and sales order screenshots, and lists common examples of unacceptable specimens. Furthermore, it introduces the 'intent-to-use application' as an alternative strategy to help sellers avoid risks and efficiently complete trademark registration. This option allows applicants to file before actual commercial use, providing a pathway to secure trademark rights based on a bona fide intention to use the mark in the future.

12/30/2025 Customs Knowledge
Read More
Hasbo Shifts to IP Focus Amid Tariffs After Strong Q1

Hasbo Shifts to IP Focus Amid Tariffs After Strong Q1

Hasbro's Q1 revenue increased by 17%, but the company maintained its full-year guidance due to the impact of high tariffs. Hasbro is addressing these challenges by ensuring the price competitiveness of core products, deepening retail channel partnerships, and accelerating cost reduction plans. Simultaneously, the company is focusing on developing high-profit IP such as Star Wars, Marvel, Magic: The Gathering, and My Little Pony, aiming to drive future growth. Inventory optimization and deeper cultivation of franchise rights may become the dual engines for navigating the economic cycle.

01/26/2026 Logistics Industry Insights
Read More
Law Firm Targets Ecommerce Artists in Copyright Suit Surge

Law Firm Targets Ecommerce Artists in Copyright Suit Surge

The law firm Keith aggressively represents copyright infringement lawsuits, particularly concerning the works of Agata Wnuk and Elizabeth Karlson. Cross-border e-commerce sellers must prioritize copyright compliance to avoid the risk of infringement. These lawsuits often target online retailers selling products featuring copyrighted images or designs. Understanding and respecting intellectual property rights is crucial for businesses operating in the global marketplace. Failure to do so can result in significant legal and financial repercussions. Sellers should conduct thorough due diligence to ensure their products do not infringe on existing copyrights.

01/26/2026 Customs Knowledge
Read More
Vcs Retreat from uber for X As Ondemand Boom Fades

Vcs Retreat from uber for X As Ondemand Boom Fades

Silicon Valley venture capital firms are showing decreasing enthusiasm for on-demand service startups following the 'Uber for X' model, leading to tighter funding. This article analyzes the challenges faced by this model, including labor disputes, intense market competition, and poor supply chain management. It emphasizes that refined operations and a focus on employee rights are crucial for future development. The once-popular 'Uber for X' myth is fading, and entrepreneurs need to adopt a more rational perspective. The era of easy funding for these startups is coming to an end.

01/27/2026 Logistics Industry Insights
Read More
Bubble Machine Patent Dispute Halts Seller Accounts

Bubble Machine Patent Dispute Halts Seller Accounts

The patent lawsuit concerning Huankai Gao's bubble machine is back, focusing on design patent D962349. Cross-border sellers should be vigilant and immediately check their product appearance to avoid infringement risks. The case background reveals the success factors of the "Toy Bubble Gun." Recommended actions include immediate product removal and active litigation defense. Strengthening intellectual property protection awareness is a long-term solution. This case highlights the importance of due diligence in the competitive e-commerce landscape and the potential consequences of neglecting design patent rights. Sellers must prioritize IP compliance to safeguard their businesses.

01/27/2026 Customs Knowledge
Read More
Amazon and Walmart Compete for Supplier and Worker Loyalty

Amazon and Walmart Compete for Supplier and Worker Loyalty

Amazon and Walmart are competing fiercely for the favor of suppliers, sellers, and employees. While Amazon leads in the e-commerce market, investor confidence is affected by the economy. Walmart, however, is gaining traction due to its strength in essential goods management and physical retail presence, demonstrating more stability in talent acquisition and supplier partnerships. The ultimate winner will be determined by who can best satisfy the needs of all parties and maintain a competitive edge in the long run.

12/29/2025 Logistics Industry Insights
Read More