Gambia Revenue Authority Boosts HR Management with WACAM Support

Gambia Revenue Authority Boosts HR Management with WACAM Support

With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.

01/30/2026 Customs Knowledge
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Eswatini Launches Etariff Platform to Enhance Trade Efficiency

Eswatini Launches Etariff Platform to Enhance Trade Efficiency

Eswatini has launched an electronic tariff platform to enhance trade facilitation. A national workshop equipped tax officials with in-depth knowledge of the platform's functionalities, boosting their management capabilities. The platform boasts advantages such as information transparency, operational convenience, and data integration. It is projected to stimulate trade growth, attract foreign investment, and improve competitiveness. With its official launch imminent, Eswatini is poised to become a leader in trade facilitation within Africa. The platform is expected to streamline customs processes and reduce administrative burdens for businesses.

12/30/2025 Customs Knowledge
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Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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WCO Releases New Rules for Crossborder Ecommerce Shipments

WCO Releases New Rules for Crossborder Ecommerce Shipments

The World Customs Organization (WCO) has released a report addressing the challenges of customs clearance for low-value cross-border e-commerce parcels. It proposes solutions in five areas: facilitation, risk management, data exchange, anti-counterfeiting regulation, and tax collection. The aim is to improve customs clearance efficiency, maintain market order, and promote the healthy development of cross-border e-commerce. The report provides guidance for customs administrations to streamline processes, enhance security, and ensure fair revenue collection in the rapidly growing e-commerce landscape.

01/26/2026 Customs Knowledge
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Henan Amazon Sellers Adopt AI Strategies for Expansion

Henan Amazon Sellers Adopt AI Strategies for Expansion

The Amazon Global Selling Seller Year-End Strategy Summit (Henan) will be held in Zhengzhou on January 27th. Focusing on "AI-Driven Cross-border Operation Growth," the summit covers core topics such as AMC applications, AI advertising, account compliance, platform policies, logistics optimization, and financial & tax compliance. It aims to provide Henan cross-border sellers with practical annual strategy guidance to help them succeed in 2026. The event offers insights and tools to leverage AI for enhanced efficiency and growth in the global marketplace.

01/26/2026 Logistics Industry Insights
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Indonesias Tiktok Shop Ban Leaves Sellers in Crisis

Indonesias Tiktok Shop Ban Leaves Sellers in Crisis

The Indonesian government's ban led to the closure of TikTok Shop, causing difficulties for millions of sellers and a 60% drop in sales. While the policy aims to protect brick-and-mortar businesses, it significantly impacts SMEs reliant on social commerce. Experts point out regulatory loopholes in TikTok Shop, allowing sellers to bypass tax laws through low-price competition. Authorities suggest transitioning to other platforms, but this poses challenges. This event serves as a warning for overseas sellers to operate compliantly and diversify risks.

02/11/2026 Logistics Industry Insights
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Amazon US Clarifies Prepaid Duties for Crossborder Orders

Amazon US Clarifies Prepaid Duties for Crossborder Orders

This paper delves into the impact of Amazon US's prepaid duty policy on cross-border online shopping costs. It explores the potential effects on logistics timeliness and provides practical advice for consumers dealing with prepaid duties, including understanding tariff rates, paying attention to promotions, choosing appropriate logistics methods, and focusing on tax refund policies. Furthermore, it addresses frequently asked questions consumers have regarding prepaid duties. This aims to help consumers navigate and potentially mitigate the costs associated with cross-border purchases on Amazon US.

02/05/2026 Customs Knowledge
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Streamlining Air Freight Customs for Crossborder Ecommerce

Streamlining Air Freight Customs for Crossborder Ecommerce

This article provides an in-depth analysis of the international air freight customs clearance process for cross-border e-commerce, covering key steps such as preparing customs declaration documents, declaration submission, customs review, inspection, tax payment, and release. It aims to help cross-border e-commerce sellers efficiently complete air freight customs clearance, avoid cargo delays, improve logistics efficiency, and successfully conduct international trade. The article focuses on streamlining the process and providing practical guidance for navigating the complexities of international air cargo regulations.

01/15/2026 Customs Knowledge
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Malaysias Beauty Market Booms for Crossborder Ecommerce

Malaysias Beauty Market Booms for Crossborder Ecommerce

This article provides cross-border e-commerce sellers with a detailed practical guide on shipping cosmetics to Malaysia. It covers product selection strategies, logistics channel choices, platform registration, tax compliance, and popular product category recommendations. This guide helps you navigate the Malaysian beauty market successfully by offering insights into key aspects of the process, from choosing the right products to ensuring smooth delivery and adhering to local regulations. Learn how to optimize your operations and capitalize on the growing demand for beauty products in Malaysia.

01/16/2026 Logistics
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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