Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

A survey by the Korea Consumer Agency reveals issues in cross-border e-commerce returns, including high return shipping fees, opaque information disclosure, and complex return processes. Consumers should carefully review return policies, retain evidence, choose reputable platforms, and file complaints promptly to protect their rights. The investigation highlights the need for increased transparency and clearer regulations in cross-border transactions to ensure fair treatment and accessible solutions for consumers facing return-related problems.

12/30/2025 Logistics Industry Insights
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Guide to Avoiding Port Cargo Detention Fees

Guide to Avoiding Port Cargo Detention Fees

This article provides a detailed analysis of the complete process of ocean freight bill of lading exchange at the destination port. It covers the steps including pre-exchange preparation, application submission, agent review and fee settlement, and the retrieval of the delivery order. The article also lists the basic and special documents required for the exchange. Furthermore, it emphasizes the precautions in the exchange process, aiming to help consignees successfully complete the exchange and avoid additional costs.

01/15/2026 Logistics Encyclopedia
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Shopee Introduces Seller Fees in Southeast Asia

Shopee Introduces Seller Fees in Southeast Asia

Shopee announced a 5% technology service fee for sellers in Singapore, Malaysia, Thailand, and Vietnam, effective February 2026, to cover platform operating costs. To mitigate the impact, Shopee will provide advertising credit subsidies. This move may prompt sellers to re-evaluate their operating costs and adjust their business strategies accordingly. The introduction of the fee represents a change in Shopee's pricing structure and could influence seller behavior within the cross-border e-commerce landscape.

01/15/2026 Logistics Industry Insights
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Guide to Reducing International Shipping Terminal Fees

Guide to Reducing International Shipping Terminal Fees

This article delves into the local operation fees at the destination port in international ocean freight. It details the composition and influencing factors of various fees, including terminal handling charges, customs clearance fees, container fees, and delivery charges. The aim is to help readers understand the charging standards of each fee, thereby effectively controlling international ocean freight costs and avoiding unnecessary additional expenses. Choosing the right port, customs broker, and transportation method, along with pre-planning the delivery schedule, are key to reducing destination port local operation fees.

01/15/2026 Logistics Encyclopedia
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How to Effectively Avoid Demurrage Fees for Imported Containers

How to Effectively Avoid Demurrage Fees for Imported Containers

In import container transportation, avoiding demurrage fees is crucial. Typically, containers can be used for free for 10 days after goods are shipped, after which additional charges apply. To ensure timely return, importers should contact the shipping line and storage yard at customs to arrange direct transport of goods for container return. This approach not only saves time but also effectively reduces demurrage costs.

07/18/2025 Logistics Encyclopedia
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Freight Forwarding Guide ISF FROB and Detention Fees Explained

Freight Forwarding Guide ISF FROB and Detention Fees Explained

This article provides an in-depth analysis of common issues in freight forwarding customs clearance, such as ISF, FROB, detention fees, and dangerous goods declaration. It offers practical advice to help you efficiently navigate complex processes, reduce logistics costs, and successfully complete import and export operations. The guide aims to equip freight forwarders and importers with the knowledge needed to avoid costly mistakes and ensure smooth transit of goods.

08/22/2025 Logistics Encyclopedia
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Free Template Eases Customs Process for Import Returns

Free Template Eases Customs Process for Import Returns

To simplify the process of returning imported goods, businesses can download a free "Direct Return of Imported Goods Form" template to quickly generate customs-compliant return applications. We also offer professional customs clearance and inspection services to help businesses complete the return process efficiently and conveniently. This streamlines the return of goods, saving time and resources for businesses dealing with returned imports.

08/21/2025 Document Interpretation
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China Eases Import Rules for Nonspecial Use Cosmetics

China Eases Import Rules for Nonspecial Use Cosmetics

This article uses an example of the filing certificate for imported non-special use cosmetics as a basis to provide a detailed interpretation of the filing process, required documents, key considerations, and other crucial information. It aims to help companies successfully complete the filing process and legally enter the Chinese market. The article also emphasizes the importance of ongoing compliance and information updates after the filing is completed, ensuring continued adherence to regulations.

07/25/2025 Document Interpretation
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New Registry Simplifies Art Import and Export Processes

New Registry Simplifies Art Import and Export Processes

We provide artwork import & export registry enrollment form templates to facilitate smooth registration and streamline the import/export process. We also offer assistance with fine art import & export license applications, resolving licensing challenges and enabling artwork to circulate globally. This service simplifies the complexities of international art trade, ensuring compliance and efficient movement of artworks across borders. Our goal is to make artwork trading easier for artists, collectors, and galleries.

08/21/2025 Document Interpretation
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Air Waybill Mastery Boosts Air Import Customs Efficiency

Air Waybill Mastery Boosts Air Import Customs Efficiency

This article analyzes the key information and function of the Master Air Waybill (MAWB) in air freight imports, emphasizing its importance in efficient customs clearance. It also introduces cross-border door-to-door logistics and customs supervised warehouse services related to the MAWB. The aim is to help businesses optimize international trade processes and improve efficiency. The MAWB serves as a crucial document for tracking shipments and ensuring regulatory compliance in international air freight operations.

08/21/2025 Document Interpretation
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