Malaysia Customs Enhances Elearning to Train Officers

Malaysia Customs Enhances Elearning to Train Officers

Malaysia Customs has signed a new licensing agreement with the WCO to upgrade its e-learning platform to CLiKC!, aiming to enhance the capabilities of its customs officers. This marks a significant upgrade to Malaysia's customs training system, enabling the localization of WCO courses and customized training content. This initiative will improve training efficiency, reduce costs, and promote knowledge sharing, leading the way in regional customs modernization. The upgraded platform will provide better access to relevant training materials and contribute to the professional development of customs officers.

01/22/2026 Customs Knowledge
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Namibia Modernizes Customs with Datadriven Tariff System

Namibia Modernizes Customs with Datadriven Tariff System

The World Customs Organization (WCO), in collaboration with the European Union, is assisting the Namibian Revenue Agency (NamRA) in enhancing its commodity classification capabilities through the 'HS Project Africa'. This initiative employs systematic training and case studies to develop a team of experts proficient in the Harmonized System (HS). The project aims to improve customs clearance efficiency, reduce trade disputes, increase revenue collection, and ultimately contribute to Namibia's economic development.

01/22/2026 Customs Knowledge
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Nigeria Customs Enhances Leadership with WCO Training Program

Nigeria Customs Enhances Leadership with WCO Training Program

The World Customs Organization (WCO) conducted a Leadership and Management Development Workshop for the Nigeria Customs Service (NCS), aiming to enhance the capabilities of senior management and drive NCS reform and modernization. The workshop covered topics such as strategic management, people management, and change management. Participants responded enthusiastically, expressing their intention to apply what they learned. The Comptroller General of the NCS highly praised the workshop, recognizing its crucial role in developing the skills necessary to address future challenges.

01/22/2026 Customs Knowledge
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Benin Customs Upgrades HR Systems with WCO Assistance

Benin Customs Upgrades HR Systems with WCO Assistance

The World Customs Organization (WCO) supports the Benin Customs Administration in implementing a competency-based human resource management system, aiming to enhance customs administration in the region. Through the WCO-WACAM project, Benin Customs completed a job directory, competency inventory, and job descriptions, and developed a detailed work plan, laying the foundation for HR modernization. This initiative not only improves the quality of Benin Customs staff but also provides a reference for other African countries. This project contributes to strengthening customs efficiency and effectiveness.

01/22/2026 Customs Knowledge
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WCO Program Advances Serbian Customs Modernization

WCO Program Advances Serbian Customs Modernization

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in Serbia, aiming to enhance the leadership and management skills of Serbian customs officials. This initiative is designed to drive organizational reform and modernization. Participants greatly benefited from the workshop and expressed their commitment to applying the acquired knowledge to bridge the gap between policy formulation and implementation. They pledged to contribute to the development of Serbian Customs by leveraging their improved leadership capabilities.

01/22/2026 Customs Knowledge
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WCO Enhances Bosnias Tax Authority Risk Management

WCO Enhances Bosnias Tax Authority Risk Management

The World Customs Organization (WCO) supported the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH) in enhancing its risk management capabilities through a national workshop. The workshop covered risk assessment, profiling, information management, and resource optimization, fostering exchange between ITA BiH and international experts. This event laid the foundation for ITA BiH to strengthen its risk management system and improve enforcement efficiency. Recommendations included continued international cooperation and domestic collaboration to further improve risk management practices.

01/27/2026 Customs Knowledge
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WCO Backs Gambias Customs Reform for West African Leadership

WCO Backs Gambias Customs Reform for West African Leadership

The World Customs Organization (WCO), through the WACAM project, is assisting the Gambia Revenue Authority (GRA) in building a competency-based human resource management system. Through expert consultations and institutionalization efforts, the GRA is expected to become a benchmark for human resource management in West Africa, offering valuable lessons for other developing countries. This initiative aims to strengthen the GRA's capabilities and contribute to its overall effectiveness and efficiency in customs administration.

01/26/2026 Customs Knowledge
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Perboosts Trade Efficiency with Facilitation Project

Perboosts Trade Efficiency with Facilitation Project

The Global Trade Facilitation Programme (GTFP) partnered with SUNAT, the Peruvian Customs Authority, to conduct a strategic planning workshop. The aim was to enhance SUNAT's strategic planning capabilities by refining strategic objectives and developing Key Performance Indicators (KPIs) for a more efficient regulatory model. WCO experts tailored a strategic map and integrated control panel for Peruvian Customs, supporting its digital transformation and sustainable development. This collaboration seeks to improve SUNAT's overall effectiveness and contribute to Peru's economic growth through streamlined trade processes.

01/26/2026 Customs Knowledge
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Latin America Strengthens Tax Customs Systems Through Global Partnerships

Latin America Strengthens Tax Customs Systems Through Global Partnerships

The "Senior Tax and Customs Administration Program," jointly organized by institutions like the IMF and WCO, aims to enhance the capabilities of mid-to-senior level managers in tax and customs administrations across Central and South America. This program, delivered through a blended online and offline approach, provides training in areas such as strategic planning, risk management, and change management. It assists customs and tax departments in addressing global trade and tax challenges, ultimately contributing to economic development in the region.

01/26/2026 Customs Knowledge
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Sierra Leone Enhances Tax Collection with HR Modernization

Sierra Leone Enhances Tax Collection with HR Modernization

The National Revenue Authority (NRA) of Sierra Leone, in collaboration with the World Customs Organization (WCO), has launched a modernization project of its human resources system. This initiative aims to build a competency-based HRM system to improve recruitment, performance management, training, compensation, and employee relations. The goal is to inject talent and drive into the nation's economic development by strengthening the NRA's human capital. This comprehensive reform seeks to ensure a skilled and motivated workforce capable of effectively managing the country's revenue collection and contributing to sustainable economic growth.

01/26/2026 Customs Knowledge
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